Amazon LogisticsBristol
Become an Amazon delivery partner/entrepreneur in logistics and write your own success story!.Are you customer-oriented, have good leadership skills and interested in setting up and developing a business? .Then the Amazon Delivery Service Partner (DSP) programme could be just the thing for you....
Bristol, 11 mi from Bath
IT Helpdesk Analyst
Bath or Bristol
£26-28k p.a
Our client, a fantastic law firm, has an exciting opportunity for an IT Helpdesk Analyst to join their team!
Key skills/ experience:
• Experience in a 1st line support role, ideally within...
Bristol, 11 mi from Bath
This role is working remote and can be based anywhere in the UK
Shift Pattern on 24hr Rota - (1am – 9am) (9am – 5pm) (5pm - 1am) 5 days per week
As part of our fast paced and dynamic Helpdesk team, the role of 24/7 Helpdesk Technician...
Bristol, 11 mi from Bath
Helpdesk Administrator
Immediately Required
Our client is a leading property maintenance company in the heart of Bristol and they are seeking a dedicated Helpdesk Administrator to become a valued member of their housing department.
As a Helpdesk...
UberEngland
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
UberEngland
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
DK RecruitmentBristol, 11 mi from Bath
Helpdesk Administrator
Immediately Required
Our client is a leading property maintenance company in the heart of Bristol and they are seeking a dedicated Helpdesk Administrator to become a valued member of their housing department.
As a Helpdesk...
Peaple TalentShepton Mallet, 15 mi from Bath
Improvement Team for a Helpdesk Administrator. This role involves providing support for system queries and issues in Dynamics NAV / Business Central (ERP), maintaining Help Desk responses, testing upgrades or enhancements for NAV, and streamlining...
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Help Desk/Call Centre Manager
Tidworth | Permanent | £42,200/year | www.cv-library.co.uk |
HELP DESK MANAGER
As Helpdesk Manager, you will be the driving force behind the team, ensuring the achievement of KPIs and meeting the needs of both our internal and external customers.
Your role will involve the adaptation and development of procedures to always ensure the highest quality of service. Efficiency and effectiveness is key, and you will be the champion of these within the helpdesk service. Inheriting a ‘Safety First’ value, you’ll ensure Health and Safety policies and procedures are adopted, leading by example within your areas of responsibility.
You’ll operate under the ethos of “one team”, sharing knowledge and utilising productive communication methods to achieve our business and team objectives in operational excellence. And that’s not all! You will also be responsible for continual service improvement and your leadership will guide the team towards success, creating an exceptional customer experience.
BENEFITS
Contributory Company Pension Plan matched up to 6%, plus individual life assurance.
A shopping discounts scheme
Employee assistance and health and wellbeing check ins
Reward and recognition to celebrate outstanding achievements.
Free on-site parking
25 days annual leave plus bank holidays, as well as the option to buy and sell holiday
On call Allowance ESSENTIAL AND DESIRABLE ATTRIBUTES
It is necessary for this role to hold A Levels, GCSE English Language and Maths.. Additionally, a strong background in fast-paced facilities management is required, with the ability to handle multiple workstreams simultaneously. It is important to have a comprehensive understanding of FM environments and experience in managing a Helpdesk in a multi-service setting.
Familiarity with Facilities Helpdesk software is essential.
The ideal candidate will have a proven track record in creating operating procedures, call scripts, and other relevant guidance documentation for Helpdesk staff. They should also be able to provide statistical analysis to improve the Helpdesk service.
We are seeking someone who has set and achieved performance targets for Helpdesk staff and can effectively manage the needs of various stakeholders. It is crucial to be comfortable working in a fast pace service environment. and enjoy the use of new technology to drive continual improvement
As Helpdesk Manager, you will be the driving force behind the team, ensuring the achievement of KPIs and meeting the needs of both our internal and external customers.
Your role will involve the adaptation and development of procedures to always ensure the highest quality of service. Efficiency and effectiveness is key, and you will be the champion of these within the helpdesk service. Inheriting a ‘Safety First’ value, you’ll ensure Health and Safety policies and procedures are adopted, leading by example within your areas of responsibility.
You’ll operate under the ethos of “one team”, sharing knowledge and utilising productive communication methods to achieve our business and team objectives in operational excellence. And that’s not all! You will also be responsible for continual service improvement and your leadership will guide the team towards success, creating an exceptional customer experience.
BENEFITS
Contributory Company Pension Plan matched up to 6%, plus individual life assurance.
A shopping discounts scheme
Employee assistance and health and wellbeing check ins
Reward and recognition to celebrate outstanding achievements.
Free on-site parking
25 days annual leave plus bank holidays, as well as the option to buy and sell holiday
On call Allowance ESSENTIAL AND DESIRABLE ATTRIBUTES
It is necessary for this role to hold A Levels, GCSE English Language and Maths.. Additionally, a strong background in fast-paced facilities management is required, with the ability to handle multiple workstreams simultaneously. It is important to have a comprehensive understanding of FM environments and experience in managing a Helpdesk in a multi-service setting.
Familiarity with Facilities Helpdesk software is essential.
The ideal candidate will have a proven track record in creating operating procedures, call scripts, and other relevant guidance documentation for Helpdesk staff. They should also be able to provide statistical analysis to improve the Helpdesk service.
We are seeking someone who has set and achieved performance targets for Helpdesk staff and can effectively manage the needs of various stakeholders. It is crucial to be comfortable working in a fast pace service environment. and enjoy the use of new technology to drive continual improvement
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