Dover Precision ComponentsWarrington
Energy Resources industry, have pioneered technology developments and are renowned for the quality and reliability of their product range which includes reciprocating compressor valves, packing cases, pistons, rings, and wipers, supplying to both OEM's and the aftermarket.With established manufactur...
Marks SattinEngland
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What does it take to become a leading health and socialcare organisation in the UK?.It takes people whocan turn lives around every day - providing encouragement,delivering innovative services and generally improving life forindividuals with a learning disability or those affected by drugand alcohol ...
Sapphire Accounting LtdManchester, 8 mi from Bolton (Greater Manchester)
Customer Service Advisor, Location: Bramhall, Stockport walking distance from train station. Salary: £23,500 + excellent company perks and benefits. Full time, working Monday to Friday office hours.
We have an exciting opportunity for a Customer...
Jobwise LtdManchester, 8 mi from Bolton (Greater Manchester)
and thick skinned as you will be dealing with complaints and vulnerable customers
• Empathetic and customer focused
• Inbound contact centre experience is a MUST - previous experience as a Customer Service Advisor would be ideal or within a contact centre...
EvriBury
Join Our Team of Self-Employed Couriers! - **£2000 Welcome Payment!**.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the b...
Office AngelsManchester, 8 mi from Bolton (Greater Manchester)
Inbound Customer Service Advisor - Temporary ongoing contracts
£12.27 per hour
Full time (37 hours, Monday-Friday)
Hybrid working (3 days in office, 2 days WFH)
Full training provided (6-8 weeks office based)
Manchester City Centre
We...
Recruit RightBirkenhead, 28 mi from Bolton (Greater Manchester)
Sales Agent / Customer Service (Inbound) Permanent
We are recruiting for a British company providing broadband services. Seeking experienced individuals who would like to be part of their Sales Team. You will be expected to help and assist...
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Inbound Customer Service Advisors
Manchester | Permanent, Contract, Temporary | www.cv-library.co.uk |
Inbound Customer Service Advisor - Temporary ongoing contracts
£12.27 per hour
Full time (37 hours, Monday-Friday)
Hybrid working (3 days in office, 2 days WFH)
Full training provided (6-8 weeks office based)
Manchester City Centre
We are currently recruiting for several Inbound Customer Service Advisors to join a large, reputable and well-established public-sector organisation in the city centre of Manchester. These roles require a 3-year reference clearance and Standard DBS check.
These positions are on a temporary ongoing basis with the opportunity to apply for permanent positions.
Please note you must have valid UK RTW to be shortlisted for this role.
Location: Very centrally located with access to all public transport links and local amenities.
Roles will be a mixture of office and home working and full IT equipment will be provided. Working days are Monday - Friday between the hours of 8:00AM-6:00PM, 37 hours per week.
The customer service and administration team deal with a high volume of telephone and email queries daily, so the main purpose of this role is to provide outstanding customer service both oral and written in line with company guidelines.
Key Responsibilities:
Provide a high quality of service to internal and external stakeholders.
Understand and complete processes in accordance with guidelines.
Use several IT systems to record information and complete tasks accurately.
Meet and exceed agreed KPIs.
Handle a high volume or telephone and email enquiries adhering to company standards.
Manage your own caseload.
Process external applications.Person Specification
Candidates for this role will have strong customer service experience, ideally within a contact centre environment, however all areas of customer service will be considered.
Experience of meeting/exceeding KPIs and targets is essential.
You will be highly personable and will be able to engage with customers on the phone in a friendly, empathetic, and professional manner.
You will be happy to take ownership of queries and problems and ensure that these are followed through to resolution.
Strong IT skills are a must as is the ability to pick up new systems and procedures quickly.
Successful candidates are subject to a 3-year reference clearance and a Standard DBS check; thus, you must be able to provide a full reference history and up to date proofs of address/identification.
Job Benefits:
29 days holiday increasing to 40.5 days after 12 weeks temping (inclusive of bank holidays)
Work/life balance
Additional income - Optional overtime once training period has been passed
Hybrid working with I.T equipment provided
Great career prospects within a well-established organisation
Full paid on the job training by dedicated trainers
Office Angels Temporary Benefits:
Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
Access to discount vouchers with many high street brands
Eye care vouchers
Weekly pay
Pension scheme option (with employer contributions)
Free online training courses to help you upskill while you earn a weekly incomeIf you are interested and meet the above criteria, please apply, or send your CV ASAP to (url removed). Alternatively, call the branch on (phone number removed) if you have any queries.
Due to the high
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
£12.27 per hour
Full time (37 hours, Monday-Friday)
Hybrid working (3 days in office, 2 days WFH)
Full training provided (6-8 weeks office based)
Manchester City Centre
We are currently recruiting for several Inbound Customer Service Advisors to join a large, reputable and well-established public-sector organisation in the city centre of Manchester. These roles require a 3-year reference clearance and Standard DBS check.
These positions are on a temporary ongoing basis with the opportunity to apply for permanent positions.
Please note you must have valid UK RTW to be shortlisted for this role.
Location: Very centrally located with access to all public transport links and local amenities.
Roles will be a mixture of office and home working and full IT equipment will be provided. Working days are Monday - Friday between the hours of 8:00AM-6:00PM, 37 hours per week.
The customer service and administration team deal with a high volume of telephone and email queries daily, so the main purpose of this role is to provide outstanding customer service both oral and written in line with company guidelines.
Key Responsibilities:
Provide a high quality of service to internal and external stakeholders.
Understand and complete processes in accordance with guidelines.
Use several IT systems to record information and complete tasks accurately.
Meet and exceed agreed KPIs.
Handle a high volume or telephone and email enquiries adhering to company standards.
Manage your own caseload.
Process external applications.Person Specification
Candidates for this role will have strong customer service experience, ideally within a contact centre environment, however all areas of customer service will be considered.
Experience of meeting/exceeding KPIs and targets is essential.
You will be highly personable and will be able to engage with customers on the phone in a friendly, empathetic, and professional manner.
You will be happy to take ownership of queries and problems and ensure that these are followed through to resolution.
Strong IT skills are a must as is the ability to pick up new systems and procedures quickly.
Successful candidates are subject to a 3-year reference clearance and a Standard DBS check; thus, you must be able to provide a full reference history and up to date proofs of address/identification.
Job Benefits:
29 days holiday increasing to 40.5 days after 12 weeks temping (inclusive of bank holidays)
Work/life balance
Additional income - Optional overtime once training period has been passed
Hybrid working with I.T equipment provided
Great career prospects within a well-established organisation
Full paid on the job training by dedicated trainers
Office Angels Temporary Benefits:
Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
Access to discount vouchers with many high street brands
Eye care vouchers
Weekly pay
Pension scheme option (with employer contributions)
Free online training courses to help you upskill while you earn a weekly incomeIf you are interested and meet the above criteria, please apply, or send your CV ASAP to (url removed). Alternatively, call the branch on (phone number removed) if you have any queries.
Due to the high
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
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