EEWarrington
If you’re a confident talker who enjoys askingquestions and getting to know people, then this could be the rolefor you.If so, you have transferrable skillsto succeed in a sales advisor role with EE.We’ll give you trainingon the rest so you’re ready to talk confidently about all ourproducts andservic...
Nobul Resourcing SolutionsManchester, 2 mi from Salford
Customer Service Advisor Salford Quays (Hybrid) £24,500 + Excellent benefits package A global, industry leading business is recruiting for an Customer Service Advisor. The role is working for a progressive & forward-thinking organisation who can...
QUAKER HOUGHTONManchester
Reporting into the European Fluidcare organisation and based in Trafford Park, Manchester.The main function is ensuring completeness and accuracy of procurement transactions for all Tier Two Fluids & Commodity Equipment Products, this includes managing and maintaining both the PAR & PIE pro...
EvriBury
Join Our Team of Self-Employed Couriers! - **£2000 Welcome Payment!**.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the b...
EvriBury
Join Our Team of Self-Employed Couriers! - **£2000 Welcome Payment!**.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the b...
Office AngelsManchester, 2 mi from Salford
Inbound Customer Service Advisor - Temporary ongoing contracts
£12.27 per hour
Full time (37 hours, Monday-Friday)
Hybrid working (3 days in office, 2 days WFH)
Full training provided (6-8 weeks office based)
Manchester City Centre
We...
Recruit RightBirkenhead, 30 mi from Salford
Sales Agent / Customer Service (Inbound) Permanent
We are recruiting for a British company providing broadband services. Seeking experienced individuals who would like to be part of their Sales Team. You will be expected to help and assist...
Candidate SourceManchester, 2 mi from Salford
We are looking for enthusiastic Customer Service Agents with a passion for customer service to join a dynamic team on a major project for a large UK bank, assisting with inbound calls and email queries from existing pensions customers and preforming...
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Inbound Customer Service Advisors
Manchester | Permanent, Contract, Temporary | www.cv-library.co.uk |
Inbound Customer Service Advisor - Temporary ongoing contracts
£12.27 per hour
Full time (37 hours, Monday-Friday)
Hybrid working (3 days in office, 2 days WFH)
Full training provided (6-8 weeks office based)
Manchester City Centre
We are currently recruiting for several Inbound Customer Service Advisors to join a large, reputable and well-established public-sector organisation in the city centre of Manchester. These roles require a 3-year reference clearance and Standard DBS check.
These positions are on a temporary ongoing basis with the opportunity to apply for permanent positions.
Please note you must have valid UK RTW to be shortlisted for this role.
Location: Very centrally located with access to all public transport links and local amenities.
Roles will be a mixture of office and home working and full IT equipment will be provided. Working days are Monday - Friday between the hours of 8:00AM-6:00PM, 37 hours per week.
The customer service and administration team deal with a high volume of telephone and email queries daily, so the main purpose of this role is to provide outstanding customer service both oral and written in line with company guidelines.
Key Responsibilities:
Provide a high quality of service to internal and external stakeholders.
Understand and complete processes in accordance with guidelines.
Use several IT systems to record information and complete tasks accurately.
Meet and exceed agreed KPIs.
Handle a high volume or telephone and email enquiries adhering to company standards.
Manage your own caseload.
Process external applications.Person Specification
Candidates for this role will have strong customer service experience, ideally within a contact centre environment, however all areas of customer service will be considered.
Experience of meeting/exceeding KPIs and targets is essential.
You will be highly personable and will be able to engage with customers on the phone in a friendly, empathetic, and professional manner.
You will be happy to take ownership of queries and problems and ensure that these are followed through to resolution.
Strong IT skills are a must as is the ability to pick up new systems and procedures quickly.
Successful candidates are subject to a 3-year reference clearance and a Standard DBS check; thus, you must be able to provide a full reference history and up to date proofs of address/identification.
Job Benefits:
29 days holiday increasing to 40.5 days after 12 weeks temping (inclusive of bank holidays)
Work/life balance
Additional income - Optional overtime once training period has been passed
Hybrid working with I.T equipment provided
Great career prospects within a well-established organisation
Full paid on the job training by dedicated trainers
Office Angels Temporary Benefits:
Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
Access to discount vouchers with many high street brands
Eye care vouchers
Weekly pay
Pension scheme option (with employer contributions)
Free online training courses to help you upskill while you earn a weekly incomeIf you are interested and meet the above criteria, please apply, or send your CV ASAP to (url removed). Alternatively, call the branch on (phone number removed) if you have any queries.
Due to the high
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
£12.27 per hour
Full time (37 hours, Monday-Friday)
Hybrid working (3 days in office, 2 days WFH)
Full training provided (6-8 weeks office based)
Manchester City Centre
We are currently recruiting for several Inbound Customer Service Advisors to join a large, reputable and well-established public-sector organisation in the city centre of Manchester. These roles require a 3-year reference clearance and Standard DBS check.
These positions are on a temporary ongoing basis with the opportunity to apply for permanent positions.
Please note you must have valid UK RTW to be shortlisted for this role.
Location: Very centrally located with access to all public transport links and local amenities.
Roles will be a mixture of office and home working and full IT equipment will be provided. Working days are Monday - Friday between the hours of 8:00AM-6:00PM, 37 hours per week.
The customer service and administration team deal with a high volume of telephone and email queries daily, so the main purpose of this role is to provide outstanding customer service both oral and written in line with company guidelines.
Key Responsibilities:
Provide a high quality of service to internal and external stakeholders.
Understand and complete processes in accordance with guidelines.
Use several IT systems to record information and complete tasks accurately.
Meet and exceed agreed KPIs.
Handle a high volume or telephone and email enquiries adhering to company standards.
Manage your own caseload.
Process external applications.Person Specification
Candidates for this role will have strong customer service experience, ideally within a contact centre environment, however all areas of customer service will be considered.
Experience of meeting/exceeding KPIs and targets is essential.
You will be highly personable and will be able to engage with customers on the phone in a friendly, empathetic, and professional manner.
You will be happy to take ownership of queries and problems and ensure that these are followed through to resolution.
Strong IT skills are a must as is the ability to pick up new systems and procedures quickly.
Successful candidates are subject to a 3-year reference clearance and a Standard DBS check; thus, you must be able to provide a full reference history and up to date proofs of address/identification.
Job Benefits:
29 days holiday increasing to 40.5 days after 12 weeks temping (inclusive of bank holidays)
Work/life balance
Additional income - Optional overtime once training period has been passed
Hybrid working with I.T equipment provided
Great career prospects within a well-established organisation
Full paid on the job training by dedicated trainers
Office Angels Temporary Benefits:
Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
Access to discount vouchers with many high street brands
Eye care vouchers
Weekly pay
Pension scheme option (with employer contributions)
Free online training courses to help you upskill while you earn a weekly incomeIf you are interested and meet the above criteria, please apply, or send your CV ASAP to (url removed). Alternatively, call the branch on (phone number removed) if you have any queries.
Due to the high
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
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