apartmentHAYSplaceRichmond, 35 mi from Wetherby
will support customers accessing online services, making referrals and signposting, taking reports of anti-social behaviour or dealing with repairs/maintenance queries. What you'll need to succeed In order to be successful, you must have recent experience...
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At The Alchemist we pride ourselves on doing things differently.Our drinks menu is mysterious and spellbinding.Our kitchens offer all-day dining with a molecular twist.As a member of our team, you will be provided with industry leading training that will enable you to deliver an unforgettable experi...
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Customer Experience Manager

placeLeeds, 11 mi from Wetherby
Customer Experience Manager Salary - up to £46,000 depending on experience Hybrid Working – 2 days in office, Leeds. Contract - Permanent position Working Hours – Monday – Thursday 8.30am-5pm Friday 8.30am-4.30pm. Purpose of the job:  •  Define...
placeLeeds, 11 mi from Wetherby
of a business that invest and care about you? Then this could be the role for you! I have just registered a new exciting Permanent Customer Experience Position in Morley! Client Details Are you currently working in retail or hospitality and looking...
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Sales Administrator

placeKnaresborough, 6 mi from Wetherby
accurately and promptly  •  Check all documentation is accurate before processing  •  Provide excellent customer experience for each and every customer from start to completion  •  Use multiple systems to keep track of each aspect of the order process  •  Confidently...
apartmentUberplaceEngland
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
apartmentDPDplaceKnaresborough
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
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Luxury Brand Ambassador

apartmentCreedplaceLeeds, 11 mi from Wetherby
Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand...
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Customer Support Executive

Wetherby | Permanent | £26,000 - £29,000/year | www.cv-library.co.uk |
I am recruiting for a customer support executive working for a business based on Thorpe Arch trading estate near Wetherby. This is a permanent role to start ASAP. Working 8am - 1600 Monday - Friday.

Salary: £26,000 - £29,000 depending on experience.

The role will involve:

Answering Customer Emails and Phone calls

Process customer orders

Generate customer invoices

Generate customer reports

Process returns

Attend and participate in customer meetings

Processing warranty claims /Complaints

Maintain the B2B portal (salesforce) for customer changes

Provide order updates to customers

Liaise with all departments to achieve customer OTIF delivery

Maintain a positive, empathetic, and professional attitude toward customers

Coordinate workload with warehouse dependent on the customer demand

Keeping records of customer communications

Support production with administration

Required experience/ skills:

 •  Demonstrated experience in customer support,
 •  Good Listening skills,
 •  Excellent attention to detail,
 •  Ability to multitask, prioritise and manage time effectively,
 •  Experience working to and achieving targets,
 •  Experience using Microsoft Office systems (excel and word essential, D365 desirable),
 •  Articulate communicator with all stakeholders (written and verbal),
 •  Independent working,
 •  Has problem solving skills,
 •  Takes ownership to ensure a timely resolution.
 •  Able to make decisions and know when to escalate.

To apply for the role please email a copy of your CV