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into knowledge about local community groups and you'll oversee these homes in putting together a programme of events and activities targeted at these groups. You'll carry out customer satisfaction research to pinpoint areas that can be improved in the conversion...
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Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
apartmentHays Plc - HaysplaceMiddlesbrough
logistics and other teams to align on fulfilment and stock. Identify process improvements to optimise customer experience. Meet response time, resolution and customer satisfaction targetsWhat you'll need to succeedFriendly and patient with outstanding...
apartmentOffice AngelsplaceGateshead, 32 mi from Middlesbrough
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Customer Services Administrator

apartmentHays Business SupportplaceHartlepool, 9 mi from Middlesbrough
purchasing, logistics and other teams to align on fulfilment and stock. Identify process improvements to optimise customer experience. Meet response time, resolution and customer satisfaction targets What you'll need to succeed Friendly and patient...
electric_boltImmediate start

Customer service representative

apartmentTwo Thirds DifferentplaceNewcastle upon Tyne, 35 mi from Middlesbrough
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Warehouse Contract Manager

Middlesbrough | www.reed.co.uk |
Job Title: Warehouse Contract Manager
Location: Middlesbrough

Company Overview:

Jackson Hogg is delighted to have partnered up with a leading Logistics organisation who have a strong commitment to excellence in service and customer satisfaction. We are currently seeking a highly motivated and experienced Warehouse Contract Manager to join our team and oversee our warehouse operations.

Job Description:

As the Warehouse Contract Manager, you will be responsible for managing all aspects of warehouse operations related to contractual agreements with our client. You will play a crucial role in ensuring that contractual obligations are met efficiently and effectively, while also maintaining high standards of quality and safety.

Key Responsibilities:

 •  Oversee all contractual agreements with clients related to warehouse operations.
 •  Ensure that contract terms and conditions are clearly understood and adhered to by all parties involved.
 •  Monitor contract performance and compliance to identify any areas of concern and take proactive measures to address them.
 •  Supervise and coordinate daily warehouse activities to meet contractual requirements, including receiving, storage, inventory management, and shipping.
 •  Develop and implement operational strategies to optimise efficiency, minimise costs, and maximise customer satisfaction.
 •  Maintain accurate records of inventory levels, transactions, and other relevant data to ensure compliance with contractual obligations.
 •  Implement quality control measures to ensure that products meet the required standards before delivery
 •  Ensure compliance with all relevant regulations and industry standards, including safety regulations, environmental guidelines, and security protocols.
 •  Conduct regular audits and inspections to assess compliance and identify areas for improvement.
 •  Serve as the primary point of contact for clients regarding warehouse operations and contractual matters.
 •  Provide leadership and guidance to warehouse staff to foster a positive and productive work environment.
 •  Coach and mentor team members to enhance their skills and performance.
 •  Conduct performance evaluations and provide feedback to support the professional growth of employees.

About You:

 •  Proven experience in warehouse management in manufacturing environment or warehouse contract management
 •  Strong understanding of warehouse operations, inventory management principles, and logistics processes.
 •  Excellent communication, negotiation, and interpersonal skills.
 •  Proficiency in using warehouse management systems (WMS) and other relevant software applications.
 •  Demonstrated leadership abilities and experience in supervising a team.

Whats on Offer:

 •  Starting salary of up to £57,000
 •  Bonus scheme of up to 10% which is dependent on individual objectives
 •  25 days annual leave
 •  Life assurance