apartmentRandstad TechnologiesplaceDerby, 25 mi from Mansfield
Job title: IT Support TechnicianLocation: Derby (Onsite)Role Type: Contract role (4 months)Rate: up-to £120/day inside ir35 under umbrella.One of our clients, which is a high profile design and manufacturing company, is looking for an IT Support...
business_centerHigh salary

Trainee IT Support Engineer

placeMansfield
IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level...
placeMansfield
IT Support Engineer (Security/Firewalls/Networks) £30,000 - £40,000 + Progression + Full Industry Training Mansfield Are you an IT Support Engineer with background knowledge in Firewalls and Networks and looking for a role that offers training...
check_circleNew offer

IT Support (Linux)

placeNottingham, 13 mi from Mansfield
IT Support (Linux) Nottingham £35,000 - £45,000 + Training + Financial Rewards + Hybrid Are you an IT Support Engineer with a strong knowledge of Linux that wants to work for an industry leading company that have won awards and work with some...
apartmentSearchabilityplaceAlfreton, 12 mi from Mansfield
Job Description IT SUPPORT TECHNICIAN Opportunity for an IT Support Technician to join an Alfreton based innovative company. Salary up to £34,000 + fantastic benefits including annual bonus scheme, matched 7% pension, medical cash plan, cycle...
thumb_up_altRecommended

IT Support Engineer

apartmentElevate Technology Group LtdplaceBelper, 18 mi from Mansfield
Job Title: IT Support EngineerLocation: Derby, DerbyshireSalary: £28,000 - £35,000 PLUS 25 Days Holiday (+BH), Private Healthcare, Private Pension, Company Bonus and more! Position Overview:We are looking for a confident IT Support Engineer to join...
electric_boltImmediate start

Trainee IT Support Technician

apartmentIT Career SwitchplaceNottingham, 13 mi from Mansfield
Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best...
local_fire_departmentUrgent

IT Support Engineer

apartmentAESplaceStapleford, 17 mi from Mansfield
Position: IT Support Engineer Location: Cambridgeshire Salary: £35,000 to £40,000 (DOE) + Excellent Benefits / Prospects If there is something stopping you from achieving all you’re capable of, you’ll relish a role with a company...
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1st Line IT Support

Mansfield | Permanent | £23,000 - £26,000/year | www.cv-library.co.uk |
Role: 1st Line IT Support

Salary £23k-£26k Depending on Experience

Location Mansfield

Hours - Working shifts on a rota basis from 6am - 10pm (1 in 3 weekends)

We are looking for a 1st Line IT Support Coordinator for a busy Mansfield based organisation.

Working in a fast paced and varied role, you will be providing Technical support to business clients and escalating more complex issues to internal departments and third parties as well as:

First point of contact for all client technical issues
Coordinating and resolving issue from call to completion
Updating the client on progress and timescales
Logging and recording all issues
Assigning calls to engineers and 3rd parties
Providing excellent customer service

Creating standard documentation on problem resolution and fixesThe ideal candidate for the 1st Line IT Support role will have:

Experience within a fast faced customer service role
Ability to work on their own, as part of a team, and under pressure
Good time management and ability to prioritise
An interest in problem-solving with hardware, operating systems, and software packages
Excellent communication skills, both written and verbal

Flexibility to work on a rota basis between the hours of 6am-10pm, including 1 in every 3 weekends shifts Interested?? Call TurnerFox Recruitment or send your CV

Thank you for applying with us. TurnerFox Recruitment Team

Unfortunately, we are unable to respond with feedback to all applicants. If you have not heard from us via telephone or email within 3 days, please assume that your application has been unsuccessful on this occasion.

Keywords: IT Support / IT Helpdesk / IT Technician / Hardware Support / Software Support / 1st Line support / IT Support Technician / 2nd Line Support / 3rd Line support / IT Engineer / First line support / second line support