business_centerHigh salary

Project Engineer ATC

placeCramlington
successful Project Engineer will have: Knowledge of Windows Server OS and Desktop OS Excellent knowledge of data systems Strong communication skills (including over the phone) The willingness to travel for work, both locally and overseas Knowledge/experience...
electric_boltImmediate start

Deskside Support Engineer

apartmentCognizantplaceEngland
Cognizant is seeking Deskside Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional...
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Job Description 2nd Line Support Engineer | £30,000 - £38,000 | Hybrid (in office x4) | MSP Are you looking to join a global MSP that works with leading clients worldwide? Are you looking to get exposed to a range of technologies across a variety...
apartmentSaragossaplaceEngland
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1st Line IT Support Engineer

England | Permanent | £25,000 - £30,000/year | www.cv-library.co.uk |
IT Support Engineer (MSP)

Role - IT Support Engineer
Location - Warrington
Salary - £25,000 - £30,000

My client, an award-winning Managed Service Provider based in Warrington, is looking for an IT Support Engineer to join their team! This role offers an exciting opportunity to work in a friendly, but challenging, environment whereby you will be highly appreciated.

Key Duties and Responsibilities:

Log, process and manage support tasks from all sources: calls, emails and tickets.

Provide triage and advice to clients, following defined escalations paths, as appropriate.
Resolve support cases and record all actions that lead to resolution at the time, in the case management system.
Where senior colleagues delegate tasks to you, carry out, record and report them accordingly.

Preparation of end user equipment primarily desktops, laptops, mobile devices and networking equipment.Technical Skills:

MS Office 365 administration
Active Directory, Group Policy, Azure AD
MDM
Virtualisation Technologies - VMWare/ Hyper-V
Windows Desktop Environments inc Windows 7 to 11
VOIP Telephony Systems configuration and administration.

2 Factor Authentication
Networking- DNS, DHCP, TCP/IP, VPNs, Cabling, Routers, FirewallsCompany Benefits:

Paid for Training Plans and Qualifications
Company Sick Pay
Social Events
Generous Holiday Allowance

Fantastic Pension PlanIf you are a skilled Service Desk Engineer seeking an opportunity to make a meaningful impact while advancing your career in the dynamic realm of Managed Service Providers, please apply with an up-to-date copy of your CV