Lincolnshire County CouncilSleaford, 11 mi from Grantham
Residential Care Officer Level 1
We are looking for creative and compassionate individuals to join our highly motivated residential care teams to provide a safe stimulating environment for our children and young people. We deliver innovative...
Nottingham, 22 mi from Grantham
The successful candidate will have at least 2 years experience, and be extremely dynamic as this is a crucial role for the business!!
What we're looking for:
• Good time management skills
• Good written and verbal communication skills
• Good computer...
KeepmoatNottingham, 22 mi from Grantham
of the M1.
The main purpose of the role is to provide an efficient and effective customer care service, liaising with customers, contractors, site, and management teams whilst maintaining effective working relationships.
The successful candidate will manage...
Cherry Professional - Relationship Led RecruitmentNottingham, 22 mi from Grantham
The successful candidate will have at least 2 years experience, and be extremely dynamic as this is a crucial role for the business!!What we're looking for:- Good time management skills- Good written and verbal communication skills- Good computer literacy- Good...
Home GroupAllington, 4 mi from Grantham
our amazing complex care customers helping them live fulfilling lives within their own homes as well as within the local community, all whilst picking and choosing the shifts you want to work.
Typical shift as a bank Positive Behaviour Support...
Vistry GroupDunston, 19 mi from Grantham
with the customer while works we have arranged are undertaken and also a follow up call on completion to ensure all has been completed.
Produce a remedial tracking report for all Area Customer Care Manager visits and follow on remedial works and provide weekly...
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Customer Care Co-ordinator
Leicester | Temporary | www.cv-library.co.uk |
Customer Care Coordinator
Leicester - LE19
Temporary on going
£11.50 - £13.50 per hour
Full-time, Onsite
Start ASAP
The Professional Services Division at SF Recruitment seek a proactive Customer Care Coordinator to join a respected construction company. This temporary role is crucial for maintaining high customer service standards and ensuring smooth operations within the Customer Service Department.
Key Responsibilities:
• Adhere to company policies and procedures.
• Resolve inquiries promptly and efficiently, ensuring follow-up until resolved.
• Implement the company's Customer Care Policy.
• Manage customer emails, address issues, draft correspondence, and maintain documentation.
• Handle email correspondence professionally, escalating matters when necessary.
• Log and resolve incoming calls accurately.
• Collaborate with the Customer Care Manager to resolve defects and maintain records.
• Provide administrative support, including managing correspondence and filing.
• Liaise with subcontractors, manage maintenance requests, and oversee invoicing.
• Coordinate with the Buying department for material procurement.
Key Requirements:
• Previous experience in a similar role is essential.
• Proficiency in Microsoft Office suite.
• Attention to detail.
• Professional telephone manner.
• Strong team player.
• Experience in the construction industry preferred but not required.
If you have the necessary skills and would like to be considered for this role, please send your CV to (url removed)
Leicester - LE19
Temporary on going
£11.50 - £13.50 per hour
Full-time, Onsite
Start ASAP
The Professional Services Division at SF Recruitment seek a proactive Customer Care Coordinator to join a respected construction company. This temporary role is crucial for maintaining high customer service standards and ensuring smooth operations within the Customer Service Department.
Key Responsibilities:
• Adhere to company policies and procedures.
• Resolve inquiries promptly and efficiently, ensuring follow-up until resolved.
• Implement the company's Customer Care Policy.
• Manage customer emails, address issues, draft correspondence, and maintain documentation.
• Handle email correspondence professionally, escalating matters when necessary.
• Log and resolve incoming calls accurately.
• Collaborate with the Customer Care Manager to resolve defects and maintain records.
• Provide administrative support, including managing correspondence and filing.
• Liaise with subcontractors, manage maintenance requests, and oversee invoicing.
• Coordinate with the Buying department for material procurement.
Key Requirements:
• Previous experience in a similar role is essential.
• Proficiency in Microsoft Office suite.
• Attention to detail.
• Professional telephone manner.
• Strong team player.
• Experience in the construction industry preferred but not required.
If you have the necessary skills and would like to be considered for this role, please send your CV to (url removed)
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