apartmentAppleplaceMilton Keynes
Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that’s unlike any other. As a Specialist, it starts with you discovering customers’ needs. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple ...
apartmentOriflame CosmeticsplaceMilton Keynes, 18 mi from Wellingborough
events and general admin tasks to name a few things that make the day fly by. We are a different kind of Customer Care where our customers are regulars who we speak to and see enough to build great relationships with. We are the champions of the customer...
business_centerHigh salary

Customer Care Coordinator (Temporary)

apartmentOriflame CosmeticsplaceMilton Keynes, 18 mi from Wellingborough
calls, emails and chats is the core task but there are other things that make the role a lot more fun than a big impersonal call centre. We are a different kind of Customer Care where our customers are regulars who we speak to and see enough to build...
local_fire_departmentUrgent

Customer Care Coordinator (temp to perm)

apartmentOriflame CosmeticsplaceMilton Keynes, 18 mi from Wellingborough
calls, emails and chats is the core task but there are other things that make the role a lot more fun than a big impersonal call centre. We are a different kind of Customer Care where our customers are regulars who we speak to and see enough to build...
apartmentOriflame CosmeticsplaceMilton Keynes, 18 mi from Wellingborough
calls, emails and chats is the core task but there are other things that make the role a lot more fun than a big impersonal call centre. We are a different kind of Customer Care where our customers are regulars who we speak to and see enough to build...
electric_boltImmediate start

Customer care coordinator

apartmentOriflame CosmeticsplaceMilton Keynes, 18 mi from Wellingborough
more fun than a big impersonal call centre. Sending out kits and samples, prepping for quarterly events and general admin tasks to name a few things that make the day fly by. We are a different kind of Customer Care where our customers are regulars...
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Customer Care Co-ordinator

Leicester | Temporary | www.cv-library.co.uk |
Customer Care Coordinator
Leicester - LE19
Temporary on going
£11.50 - £13.50 per hour
Full-time, Onsite
Start ASAP

The Professional Services Division at SF Recruitment seek a proactive Customer Care Coordinator to join a respected construction company. This temporary role is crucial for maintaining high customer service standards and ensuring smooth operations within the Customer Service Department.

Key Responsibilities:
 •  Adhere to company policies and procedures.
 •  Resolve inquiries promptly and efficiently, ensuring follow-up until resolved.
 •  Implement the company's Customer Care Policy.
 •  Manage customer emails, address issues, draft correspondence, and maintain documentation.
 •  Handle email correspondence professionally, escalating matters when necessary.
 •  Log and resolve incoming calls accurately.
 •  Collaborate with the Customer Care Manager to resolve defects and maintain records.
 •  Provide administrative support, including managing correspondence and filing.
 •  Liaise with subcontractors, manage maintenance requests, and oversee invoicing.
 •  Coordinate with the Buying department for material procurement.

Key Requirements:
 •  Previous experience in a similar role is essential.
 •  Proficiency in Microsoft Office suite.
 •  Attention to detail.
 •  Professional telephone manner.
 •  Strong team player.
 •  Experience in the construction industry preferred but not required.

If you have the necessary skills and would like to be considered for this role, please send your CV to (url removed)