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IT Support Field Engineer

placePeterborough, 29 mi from Boston
IT Support Field Engineer Borehamwood, Hertfordshire (Field/Office Based covering West End London and Greater London) About Us At Lifeline IT, our name says it all. We provide a lifeline for organisations. We pride ourselves on our in-depth...
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IT Service Support Manager

apartmentHaysplaceKing's Lynn, 24 mi from Boston
Your new company Join an exciting and innovative organisation in the livestock industry as the Head of Service Management. This renowned company is dedicated to providing exceptional livestock data services, enabling effective disease and infection...
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IT Support Assistant

apartmentGreenwoods CareersplacePeterborough, 29 mi from Boston
We are currently looking to recruit anIT Support Assistantdue to the continued growth across the firm. This role is full time based in our Peterborough office. This role is a new addition for our IT Team. You will be the frontline for our IT...
apartmentGlobal Technology Solutions Ltd.placePeterborough, 29 mi from Boston
Out of Hours Service Desk Analyst - 1st line Support Looking for experienced Call Centre / Service Desk Analysts You will ideally have a minimum of 1 years experience working on a ticketed IT service desk in a level 1 role. Shifts - 10.4...
apartmentBahwan CyberTekplaceGrantham, 26 mi from Boston
as part of an ITIL L1 service management model Office 365 – Word, Excel, PowerPoint, SharePoint and Teams Comfortable with general IT Lenovo support Awareness of software delivery lifecycle (ITIL ITSM) Awareness of structured data management and SQL
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1st Line Support/IT Helpdesk

Oakham | www.cv-library.co.uk |
Title: IT Desktop Support

The COMPANY

Our client is a well established Global manufacturer of power generation/turbines/combustion to a myriad of industries including Marine, Petrochemical, Waste to Energy, Hospitals, Education, Offshore Oil & Gas, Power Generation, etc. Their market leading comprehensive product range means that they have gained an enviable global reputation synonymous with excellence in the +100 countries that utilise their products/services.
We are proud to be an integral part of their ongoing expansion, providing them with suitable local staff to complement their outstanding existing

team.

The ROLE

Supporting employees based within the UK Office and overseas, working closely with the IT Team in the American HQ. With the support of the onsite IT Manager you will be required to resolve internal issues via phone, email, and remote support.
Duties will include; * Resolving End User Issues
 •  Setting up new computers
 •  Creating new users
 •  Resetting passwords
 •  Tracking Issues
 •  Desk-side Support
 •  Documentation
 •  Helpdesk Ticketing using Dell KACE System
 •  Hardware Setup & Breakdown
 •  Imaging Computers
 •  Software Installation

The CANDIDATE

The successful candidate will be an enthusiastic and likeable team player who takes pride in their work possessing;
 •  IT Support desk/First Tier Support experience
 •  Good IT qualifications
 •  Background troubleshooting Windows 10 / 11 Desktop Operating systems
 •  Basic networking (TCP/IP, DNS, routers, switches, firewalls, VPN, Wireless technologies) knowledge
 •  Can confidently fix hardware breaks.
 •  Hyper-V/VM Ware understanding
 •  Strong problem solving skills
 •  Great customer service skillset

Salary: Depending on experience + Excellent Package

PACKAGE includes;
Pension
Health Care
Life Insurance
Critical Illness Cover
All from start date

This role is commutable from: Peterborough

Grantham
Stamford
Bourne
Market Deeping
Deeping St James
Glinton
Corby
Oundle
Wansford
Oakham
Colsterworth
Corby Glen
Langtoft
Baston
Uppingham
Wittering
Barnack
King's Cliffe
South Witham

Alternative Titles: 1st Line, IT Technician, 2nd Line Support, Help Desk, IT Support

Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike.

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