Dover Precision ComponentsMold
Energy Resources industry, have pioneered technology developments and are renowned for the quality and reliability of their product range which includes reciprocating compressor valves, packing cases, pistons, rings, and wipers, supplying to both OEM's and the aftermarket.With established manufactur...
Birkenhead, 15 mi from Chester
IT IT Field Technician Programme - No Experience Required.
*Please note this is a training course and fees apply*
Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level...
My Four WheelsChester
My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record...
Accountable Recruitment LimitedChester
Accountable Recruitment are working with a growing organisation based in Deeside for a Purchase Ledger Clerk on a Permanent basis.Salary - £24,000-£28,000 Hours.Ensure purchase invoices are processed in a timely and accurate basis.Preparation of payment proposals.Reconciliation of supplier statement...
Hays Accountancy and FinanceChester
General daily accounts duties:.Purchase Ledger processing to include the Input, coding, scanning and processing of purchase ledger invoices, Preparation of weekly payment runs and dealing with suppliers as appropriate.Processing of expenses and company credit card transactions.Preparation of monthly...
ReCulture Recruitment LtdChester
B2B Account Manager - IT Services and Electronics
Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.
What: IT Services & Electronics B2B Sales Account Manager
Where...
ITonlinelearning RecruitmentBirkenhead, 15 mi from Chester
with their clients.
Companies and organisations have a real need for entry-level IT staff that can really hit the ground running with little additional training needed. This is one of the main reasons why our IT Contracting partner prefers our candidates for its...
ITonlinelearning RecruitmentBirkenhead, 15 mi from Chester
with their clients.
Companies and organisations have a real need for entry-level IT staff that can really hit the ground running with little additional training needed. This is one of the main reasons why our IT Contracting partner prefers our candidates for its...
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Financial Support Advisor
Chester | www.cv-library.co.uk |
Job Specification
Position: Financial Support Advisor
Location: Chester (Site Based Role)
Hours:
• 37.5 Hours per week Monday
• Thursday between 8:00
• 19:00 / Friday 8:00
• 18:00 / Sat morning 8:00
• 12:00 (at home once trained)
Contract: Permanent
Salary: £NEG DOE + Annual Bonus and Company Benefits
HR GO recritment are currently seeking a Financial Support Advisor to join my client based in Chester Business Park. You will communicate with customers who have failed to meet their contractual payments towards their Hire Purchase agreement.
Assessing each customer's circumstance on a case-by-case basis to ensure the right outcome is achieved and where possible and affordable, negotiate a payment or an arrangement to bring the customer's agreement up to date as soon as possible.
Responsibilities:
Communicate with customers who have failed to meet their agreed payment date, assist and support to help them get their agreement up to date.
Ensure that all customer agreements are reviewed thoroughly to understand the customer's situation, making sure that all previous agreement notes are checked for previous customer communications and arrangements in place.
Review arrears repayment plans on a regular basis to ensure they remain in line with the customer's circumstances.
Identify, recognize and work with customers whose circumstances are often vulnerable.
Communicate with our customers both verbally and in writing in a clear, fair and not misleading way.
Completing all actions that are agreed with customers in the relevant time frames to ensure the best customer experience is achieved.
Where applicable signpost customers to relevant non-for-profit organizations for support and advice
Work towards achieving daily and monthly targets both individually and as a team.
Conduct all tasks in line with regulatory rules and expectations and in particular consumer duty and treat customers fairly.
Raise any procedural, departmental risks and concerns in line with company process and escalation routes.
Skills/Experience:
Previous call centre or collections experience (desirable), and full training will be provided
Working knowledge of Microsoft Office applications
Basic IT skills
Good communication skills (written and verbal)
A team player
Positive attitude
Flexible in approach
Ability to work to tight deadlines
This is an office-based role in Chester Business Park with additional home working on a Saturday morning on a rota basis following initial training basis.
Due to the nature of the role, these will be subject to a DBS and Credit Check.
Please do not hesitate to contact me for further information on (phone number removed) or email
Position: Financial Support Advisor
Location: Chester (Site Based Role)
Hours:
• 37.5 Hours per week Monday
• Thursday between 8:00
• 19:00 / Friday 8:00
• 18:00 / Sat morning 8:00
• 12:00 (at home once trained)
Contract: Permanent
Salary: £NEG DOE + Annual Bonus and Company Benefits
HR GO recritment are currently seeking a Financial Support Advisor to join my client based in Chester Business Park. You will communicate with customers who have failed to meet their contractual payments towards their Hire Purchase agreement.
Assessing each customer's circumstance on a case-by-case basis to ensure the right outcome is achieved and where possible and affordable, negotiate a payment or an arrangement to bring the customer's agreement up to date as soon as possible.
Responsibilities:
Communicate with customers who have failed to meet their agreed payment date, assist and support to help them get their agreement up to date.
Ensure that all customer agreements are reviewed thoroughly to understand the customer's situation, making sure that all previous agreement notes are checked for previous customer communications and arrangements in place.
Review arrears repayment plans on a regular basis to ensure they remain in line with the customer's circumstances.
Identify, recognize and work with customers whose circumstances are often vulnerable.
Communicate with our customers both verbally and in writing in a clear, fair and not misleading way.
Completing all actions that are agreed with customers in the relevant time frames to ensure the best customer experience is achieved.
Where applicable signpost customers to relevant non-for-profit organizations for support and advice
Work towards achieving daily and monthly targets both individually and as a team.
Conduct all tasks in line with regulatory rules and expectations and in particular consumer duty and treat customers fairly.
Raise any procedural, departmental risks and concerns in line with company process and escalation routes.
Skills/Experience:
Previous call centre or collections experience (desirable), and full training will be provided
Working knowledge of Microsoft Office applications
Basic IT skills
Good communication skills (written and verbal)
A team player
Positive attitude
Flexible in approach
Ability to work to tight deadlines
This is an office-based role in Chester Business Park with additional home working on a Saturday morning on a rota basis following initial training basis.
Due to the nature of the role, these will be subject to a DBS and Credit Check.
Please do not hesitate to contact me for further information on (phone number removed) or email
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