HavenEngland
Join our team at Golden Sands set in the beautiful town of Rhyl with a gorgeous beach setting and lots of Haven fun.Quebec Road, Mablethorpe, Lincs LN12 1QJ GBR.Come andjoin our One Great Team here at Haven as a Fast Food Shift Leader!.Who doesn’t love a good takeaway? .At Haven, we’ve brought some ...
Hawk 3 Talent SolutionsEngland
Job Title: Import/ Export Coordinator
Salary: £27,040
Location: Staffordshire
Type: Permanent
Hours: Monday – Thursday: 7.30am – 4.30pm/ Friday: 7.30am – 3pm
The role:
We are currently representing a fantastic global solutions provider based...
Kirkland & EllisEngland
POSITION OVERVIEW
The Legal Education and Development Coordinator will deal with legal training and development matters as part of the Legal Recruiting and Development team in order to provide an effective and efficient function for the Firm.
JOB...
Lawrence Dean Recruitment LtdLetchworth Garden City
25,000
• £27,000 per annum
• 12 month fixed term contract
• Hybrid working (2 days office based)
• 25 days holiday + bank holidays
Leading Letchworth based organisation have an immediate opportunity for a Sales Coordinator with customer service...
Focus RecruitWatford
Learning and Development Coordinator
Ideally you will have the following skills: • Regular contact with training providers to book specialist courses for the best price and all subsequent admin, including excel updates of training bookings...
Elysium HealthcareBorehamwood
Are you an experienced Registered Nurse looking for a new challenge? Join Barnet Lane Clinic and be a part of a culture where you will be valued and supported as you flourish in your new role as a Night Coordinator.
As a Night Coordinator...
Elysium HealthcarePotters Bar
with the opportunity to work autonomously in your running of the OT department. Given the complexity of the CAMHS cases it is expected that the majority of your direct clinical work will be on the CAMHS wards, and you will be an ‘internal care coordinator’ to some...
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Account Coordinator with German
Watford | Permanent | £28,000 - £30,000/year | www.cv-library.co.uk |
A fantastic new role has arisen for a German and English speaking After Sales professional to join an established team within a Global organisation in Watford.
37. 5 hours M-F salary £28 - £30k
Hybrid role office and Home 3/2
This role, the "Account Coordinator" will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. The Account Coordinator will manage activities through to completion and communicate back to the client.
Act as liaison between the client and our internal teams.. They will be responsible to ensure account long-term profitability by understanding and ensuring current contractual terms and conditions are in place. The Account Coordinator will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction.
Key Areas of Responsibility:
• Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, and handling transactional sales opportunities.
• Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth.
• Preparation and monitoring of service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business.
• Evaluate the customer's current service plan and provide recommendations based on the client's needs and suite of products.
• Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process
• Coordinate each department to deliver and exceed the requirement of the customer.
Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections.
• Align with Sales team on customer expectations, growth, and retention strategies. An emphasis on driving a positive experience with both new and current equipment and assisting Sales identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product portfolio.
• Assess client needs and find creative solutions to assist and manage challenging customers' requests and escalation.
Qualifications/ Experience:
• Proven customer service or business administration experience and ability to liaise with different contacts at all levels of the organisation.
• Strong customer service and interpersonal skills with the ability of dealing with and resolving conflict with internal and external clients.
• Excellent communication skills both verbal & written
• Fluency, at business level, both oral and written, in English and German is a requirement; any other European language is a definite advantage.
• Ability to present, communicate and leverage ideas to internal and external clients.
• Forward thinking and open to new processes/process improvements.
• Influence and change processes and procedures.
• Ability to work on own initiative and as part of a team (team spirit).
• Pro-active and flexible attitude.
• Advanced organizational skills and attention to detail.
• Time management and multitasking skills to handle multiple client requests at once.
• Ability to work under pressure and to tight deadlines.
• Ability to prioritise workload and manage time effectively.
• SAP, Salesforce, and MS Office experience preferred
37. 5 hours M-F salary £28 - £30k
Hybrid role office and Home 3/2
This role, the "Account Coordinator" will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. The Account Coordinator will manage activities through to completion and communicate back to the client.
Act as liaison between the client and our internal teams.. They will be responsible to ensure account long-term profitability by understanding and ensuring current contractual terms and conditions are in place. The Account Coordinator will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction.
Key Areas of Responsibility:
• Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, and handling transactional sales opportunities.
• Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth.
• Preparation and monitoring of service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business.
• Evaluate the customer's current service plan and provide recommendations based on the client's needs and suite of products.
• Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process
• Coordinate each department to deliver and exceed the requirement of the customer.
Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections.
• Align with Sales team on customer expectations, growth, and retention strategies. An emphasis on driving a positive experience with both new and current equipment and assisting Sales identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product portfolio.
• Assess client needs and find creative solutions to assist and manage challenging customers' requests and escalation.
Qualifications/ Experience:
• Proven customer service or business administration experience and ability to liaise with different contacts at all levels of the organisation.
• Strong customer service and interpersonal skills with the ability of dealing with and resolving conflict with internal and external clients.
• Excellent communication skills both verbal & written
• Fluency, at business level, both oral and written, in English and German is a requirement; any other European language is a definite advantage.
• Ability to present, communicate and leverage ideas to internal and external clients.
• Forward thinking and open to new processes/process improvements.
• Influence and change processes and procedures.
• Ability to work on own initiative and as part of a team (team spirit).
• Pro-active and flexible attitude.
• Advanced organizational skills and attention to detail.
• Time management and multitasking skills to handle multiple client requests at once.
• Ability to work under pressure and to tight deadlines.
• Ability to prioritise workload and manage time effectively.
• SAP, Salesforce, and MS Office experience preferred
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