Turning PointIpswich
Do you want to use your business acumen, performanceanalysis and improvement skills for good? Turning Point is a largeSocial Enterprise supporting around 100,000 marginalised anddisadvantaged people across the country each year.We need apassionate and experienced person to take on the role ofInforma...
BUUK Infrastructure No 2 LimitedBury St Edmunds
are part of the BUUK Infrastructure Group, are looking for a Regional Electricity Manager who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service.
As the Regional Electricity...
PolkadotfrogBury St Edmunds
We have a fantastic new opportunity for an Engineer Operations Manager to join a friendly, reputable, and established business. This is a hands-on role, where you will look after the workforce in the engineering team, currently around 60 people...
UberEngland
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
UberEngland
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
UberEngland
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
2 Sisters Food GroupBury St Edmunds
auditing COSSHH Assessor Level 3 management Experience Minimum 3 years in a Food Manufacturing environment with 1 year poultry desirable Knowledge of working with Major retailers Good knowledge of food manufacturing plant machinery and processes Basic...
2 Sisters Food GroupBury St Edmunds
agreed KPIs People are our priority and our ideal candidate will demonstrate that they have effective people management skills. Additionally you will have: Extensive experience of working in a food manufacturing environment is preferable Demonstrable...
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Service Office Manager (Maternity Cover)
Bury St Edmunds | Contract | www.cv-library.co.uk |
Your new company
A family owned and managed business based on the outskirts of Bury St Edmunds.
Your new role
This Service Office Manager (maternity cover) will be 100% office-based and form an integral part of a 5/6 person office-based team. This is a varied and busy job which is responsible for the day-to-day operation of the Service Team comprising Service Technicians/Engineers and Administrative staff (both office-based and remote workers) to ensure the customer's needs are met in a timely manner. Duties will be varied and will include but not limited to:
Provide day-to-day customer service including breakdowns, repairs, routine equipment service and installations, ensuring customer needs and targets are met.
Day-to-day team management performance, time and KPI management of the Service Team.
Day-to-day contact with customers either by phone or email.
Managing the Service Administration support team
Ensuring implementation of H&S processes in liaison with the H&S Advisor.
Attend sales meetings and other meetings as may be required, preparing regular reports.
Forecast/planning of customer monthly servicing/other requirements and time/hours utilisation available for tasks completed.
Ordering parts required for procurement by raising job requisition, job sheets, sales orders and purchase orders.
Ensure service fleet vehicles are maintained, including services and MOTs, liaising with the Service Director regarding repairs/replacement of vehicles as required.
What you'll need to succeed
To succeed in this job you will require current office management skills, a robust personality and be used to dealing with people at all levels. This would suit a candidate with industrial, manufacturing or engineering experience. Additional skills required:
Multitasking and the ability to prioritise
Financially savvy
Customer-centric with strong customer service skills
The ability to manage up
Technical/engineering experience and skills are advantageous.
Commercial acumen.What you'll get in return
In return, you will receive a £competitive salary with a discretionary completion bonus.
Monday to Friday, working from 8-5pm
100% office based (new office space from summer 2024)
On-site parking
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
A family owned and managed business based on the outskirts of Bury St Edmunds.
Your new role
This Service Office Manager (maternity cover) will be 100% office-based and form an integral part of a 5/6 person office-based team. This is a varied and busy job which is responsible for the day-to-day operation of the Service Team comprising Service Technicians/Engineers and Administrative staff (both office-based and remote workers) to ensure the customer's needs are met in a timely manner. Duties will be varied and will include but not limited to:
Provide day-to-day customer service including breakdowns, repairs, routine equipment service and installations, ensuring customer needs and targets are met.
Day-to-day team management performance, time and KPI management of the Service Team.
Day-to-day contact with customers either by phone or email.
Managing the Service Administration support team
Ensuring implementation of H&S processes in liaison with the H&S Advisor.
Attend sales meetings and other meetings as may be required, preparing regular reports.
Forecast/planning of customer monthly servicing/other requirements and time/hours utilisation available for tasks completed.
Ordering parts required for procurement by raising job requisition, job sheets, sales orders and purchase orders.
Ensure service fleet vehicles are maintained, including services and MOTs, liaising with the Service Director regarding repairs/replacement of vehicles as required.
What you'll need to succeed
To succeed in this job you will require current office management skills, a robust personality and be used to dealing with people at all levels. This would suit a candidate with industrial, manufacturing or engineering experience. Additional skills required:
Multitasking and the ability to prioritise
Financially savvy
Customer-centric with strong customer service skills
The ability to manage up
Technical/engineering experience and skills are advantageous.
Commercial acumen.What you'll get in return
In return, you will receive a £competitive salary with a discretionary completion bonus.
Monday to Friday, working from 8-5pm
100% office based (new office space from summer 2024)
On-site parking
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
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