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Amazon Delivery Partner

apartmentAmazon LogisticsplaceBath
Become an Amazon delivery partner/entrepreneur in logistics and write your own success story!.Are you customer-oriented, have good leadership skills and interested in setting up and developing a business? .Then the Amazon Delivery Service Partner (DSP) programme could be just the thing for you....
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Mobile App Tester

apartmentiO Associates - UK/EUplaceSalisbury
Tittle: Audio App Tester Salary: Up to £36,000 Location: Salisbury 3x per week iO Asscociates has partnered with one of the United Kingdoms best hi-fi producers that designs and manufactures some of the world's finest high-end audio systems! founded...
apartmentIntellect GroupplaceSwindon
of continuous integration and continuous deployment (CI/CD) pipelines. Advantageous Skills: Experience with embedded systems development and IoT technologies. Knowledge of database management systems and SQL. Understanding of software testing techniques...
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Software Engineer

apartmentIntellect GroupplaceSwindon
of software testing techniques and frameworks. Why Join Us:  •  Opportunity to work with cutting-edge technologies in a dynamic and innovative industry.  •  Collaborative and supportive work environment where your ideas are valued.  •  Professional development...
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Software Engineer Database

apartmentIntellect GroupplaceSwindon
management systems and SQL. Understanding of software testing techniques and frameworks. Professional development opportunities and career growth prospects. ~ Competitive salary and benefits package, including: ~25 days holidays with the option to buy...
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AWS Software Engineer

apartmentIntellect GroupplaceSwindon
management systems and SQL. Understanding of software testing techniques and frameworks. Professional development opportunities and career growth prospects. ~ Competitive salary and benefits package, including: ~25 days holidays with the option to buy...
business_centerHigh salary

Software Engineer in DevOps

apartmentIntellect GroupplaceSwindon
management systems and SQL. Understanding of software testing techniques and frameworks. Professional development opportunities and career growth prospects. ~ Competitive salary and benefits package, including: ~25 days holidays with the option to buy...
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Product Support Technician

Swindon | Permanent | £30,000 - £35,000/year | www.cv-library.co.uk |
Product Support Technician

Our consumer electronics products manufacturing client is seeking a Product Support Technician. The ideal candidate will have a background in IT support, excellent communication skills, and a passion for assisting customers. The role involves providing technical assistance to customers, resolving issues promptly, and ensuring a positive customer experience.

Key Responsibilities:
 •  Provide technical support to customers via various channels, including face-to-face interactions, phone calls, and online communication platforms.
 •  Troubleshoot hardware and software issues, diagnose problems, and implement effective solutions.
 •  Guide customers through the resolution process, ensuring clear communication and understanding.
 •  Collaborate with other team members to escalate complex issues and ensure timely resolution.
 •  Maintain a high level of professionalism and customer service at all times.

Requirements:
 •  Proven experience in technical support
 •  Experience working in the engineering industry
 •  Strong technical aptitude with good knowledge of Windows operating systems.
 •  Excellent communication skills, both verbal and written.
 •  Ability to interact confidently and effectively with customers of all technical levels.
 •  Demonstrated patience, empathy, and professionalism when dealing with customers.
 •  Ability to troubleshoot and resolve technical issues independently.
 •  Experience in documenting technical processes and procedures