E-Roster System Administrator | Dorset HealthCare University NHS Foundation Trust
This is an exciting opportunity to work within an established team, providing rostering support and expertise to both clinical and non-clinical teams.
The role holder will be expected to provide support to system end users either over the telephone, email or face to face, maintaining the accuracy and consistency of data and ensure the data is credible and robust.
The majority of your working day will be spent using a computer, so IT knowledge is essential. You will be analytical, numerate and competent with IT packages. You will be proficient in MS Excel reporting and possess excellent analytical skills.
Experience of Word and Outlook would be beneficial. You will possess good decision-making and problem-solving skills, having the judgement to escalate complex problems when necessary and the ability to work under pressure to tight deadlines.
You must be able to work on your own initiative and prioritise your workload in an organised and methodical style. Having the ability to work to deadlines is a vital aspect of this post.
Excellent communication skills including a friendly and helpful phone manner will enable the successful candidate to provide effective support to service users. An ability to work with people at all levels is an important aspect of this post.
The main demands of this role will involve;
• Assisting the queries that come to the e-Rostering Helpdesk,
• Implementation of new units/reviews of existing rosters,
• You will also support on-going roster reviews for the clinical and non-clinical workforce.
This includes data gathering, system set up, conducting training sessions/workshops, helpdesk advice, and ensuring high quality data input.
You must be an effective team worker and good interpersonal skills are a fundamental requirement of this post.
The successful candidate must be able to use own transport to work across sites on occasion.
You will be required to learn system specific skills and have an excellent understanding of roster processes enabling you to offer day to day support and training to all system users.
This is a full time post of 37.5 hours per week, part time hours may be considered.
At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference.
Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Prince’s Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support.
If you would like or know of anyone who would value this support please do contactdhc.wideningparticipation@nhs.net
This advert closes on Tuesday 14 May 2024
The role holder will be expected to provide support to system end users either over the telephone, email or face to face, maintaining the accuracy and consistency of data and ensure the data is credible and robust.
The majority of your working day will be spent using a computer, so IT knowledge is essential. You will be analytical, numerate and competent with IT packages. You will be proficient in MS Excel reporting and possess excellent analytical skills.
Experience of Word and Outlook would be beneficial. You will possess good decision-making and problem-solving skills, having the judgement to escalate complex problems when necessary and the ability to work under pressure to tight deadlines.
You must be able to work on your own initiative and prioritise your workload in an organised and methodical style. Having the ability to work to deadlines is a vital aspect of this post.
Excellent communication skills including a friendly and helpful phone manner will enable the successful candidate to provide effective support to service users. An ability to work with people at all levels is an important aspect of this post.
The main demands of this role will involve;
• Assisting the queries that come to the e-Rostering Helpdesk,
• Implementation of new units/reviews of existing rosters,
• You will also support on-going roster reviews for the clinical and non-clinical workforce.
This includes data gathering, system set up, conducting training sessions/workshops, helpdesk advice, and ensuring high quality data input.
You must be an effective team worker and good interpersonal skills are a fundamental requirement of this post.
The successful candidate must be able to use own transport to work across sites on occasion.
You will be required to learn system specific skills and have an excellent understanding of roster processes enabling you to offer day to day support and training to all system users.
This is a full time post of 37.5 hours per week, part time hours may be considered.
At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference.
Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Prince’s Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support.
If you would like or know of anyone who would value this support please do contactdhc.wideningparticipation@nhs.net
This advert closes on Tuesday 14 May 2024
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