Capital One - UKNottingham
As a member of our Specialist Customer Support Team, you’ll be there to help and support our customers in the best possible way. Using empathy and strong communication skills, you’ll provide exceptional customer service and educate customers on next steps or signposting for further support.
Support ...
Desford
tickets alongside each other, whilst maintaining SLA adherence.
Communicate effectively with customers, IT representatives, and partner support teams.
Update and maintain internal support reference systems software and solutions, as well as carrying out...
Leicester
safety and quality is maintained.
• Dealing with customer enquiries and concerns promptly.
• Meet clients, assess work, and produce quotations /estimates and deliver within budget. Also, to provide an advisory service and to develop effective...
Arriva GroupLeicester
with the skills to encourage and support new initiatives, develop their teams and seek opportunities for business improvement. Create local support networks for Depot teams serving the same or adjacent customer groups and role model excellent leadership, customer...
BEUMER GroupAshby de la Zouch
thanks to their ability to supply innovative solutions to our customers. They can do this because they know the industry and are passionate about continuously developing and expanding their knowledge. We support these high standards through teamwork...
Marks SattinEngland
A Large Construction/Contractor firm is urgently seeking a Payroll Administrator, to take ownership of an entire process for one of their Groups. ...
Virgin Media O2Leicester
individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2.
Whilst previous sales...
TeyaLeicester
we’re a financial services company who has developed a comprehensive all-in-one solution for small and growing businesses to unlock hassle-free payments, manage and fund their business, and increase customer loyalty.
Here, transparency, trust...
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Customer Support Advisor
Hinckley | Permanent | £21,000 - £22,300/year | www.cv-library.co.uk |
Customer Support Advisor
The Portfolio Group have an amazing opportunity on the table!!! We are currently supporting an award-wining and UK Leading consultancy service, providing Business services in the SME sector.
Exclusively partnered, we're looking for a jovial, enthusiastic, and dedicated Customer Support Advisor to join their lively team. If you have a positive attitude, excellent phone manner, and a team player, we want to hear from you.!!!
Job Overview
As part of our client services team, you'll be working closely with the sales team as the first point of contact for prospective clients. Being the first point of contact you'll provide a first-class telephone service to prospects, ensuring their needs are assessed and dealt with in accordance with our call handling requirements before being passed to the relevant advisor.
While everyday day will offer a different challenge your core responsibilities will be to:
Handling telephone calls from prospects for our clients group companies.
Where relevant, passing these telephone calls to a relevant sales representative.
Logging the details of any leads into our online form.
Assisting the Business Support team with daily tasks and requests
Assisting the wider sales teams with ad hoc reports and requests.
A solid customer service background with help you thrive in this role, alongside.
A warm, outgoing personality.
Desire to provide outstanding customer service.
Excellent telephone manner.
Competent IT skills.
Attention to detail including grammar and spelling.
Strong organisational and interpersonal skills.
Ability to work in a team.
Benefits
25 Holidays + Bank Holidays
Day off on your Birthday
PerkBox Discounts
Social Events Throughout Year
Contributory Pension Scheme
Private Health Insurance after 5 years
P47241MA
INDMANJ
The Portfolio Group have an amazing opportunity on the table!!! We are currently supporting an award-wining and UK Leading consultancy service, providing Business services in the SME sector.
Exclusively partnered, we're looking for a jovial, enthusiastic, and dedicated Customer Support Advisor to join their lively team. If you have a positive attitude, excellent phone manner, and a team player, we want to hear from you.!!!
Job Overview
As part of our client services team, you'll be working closely with the sales team as the first point of contact for prospective clients. Being the first point of contact you'll provide a first-class telephone service to prospects, ensuring their needs are assessed and dealt with in accordance with our call handling requirements before being passed to the relevant advisor.
While everyday day will offer a different challenge your core responsibilities will be to:
Handling telephone calls from prospects for our clients group companies.
Where relevant, passing these telephone calls to a relevant sales representative.
Logging the details of any leads into our online form.
Assisting the Business Support team with daily tasks and requests
Assisting the wider sales teams with ad hoc reports and requests.
A solid customer service background with help you thrive in this role, alongside.
A warm, outgoing personality.
Desire to provide outstanding customer service.
Excellent telephone manner.
Competent IT skills.
Attention to detail including grammar and spelling.
Strong organisational and interpersonal skills.
Ability to work in a team.
Benefits
25 Holidays + Bank Holidays
Day off on your Birthday
PerkBox Discounts
Social Events Throughout Year
Contributory Pension Scheme
Private Health Insurance after 5 years
P47241MA
INDMANJ
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