UberMarlow
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
UberEgham
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
Camberley, 13 mi from Maidenhead
Due to our continued growth we require an additional Customer Service Administrator as part of our Trade Counter to join our busy site in Camberley. Working Mon to Fri with free parking working as part of our busy and friendly team who cover...
Crawley, 38 mi from Maidenhead
KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.
Job Title: Warehouse / Customer Service Assessor (Trainee or Qualified)
*Trainee or Qualified Assessor opportunity*
Location: Home/Field based - Must...
Slough, 5 mi from Maidenhead
Our client, an established Customs Agent and Airline Handler, with a commitment to providing their customers, with the best possible service, are looking to recruit Warehouse Operatives, based in a warehousing facility, near Colnbrook, Slough...
Anne Louise BoutiqueGuildford, 19 mi from Maidenhead
LOCATION – GUILDFORD ALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role.
ROLES...
Savino Del BeneLondon, 26 mi from Maidenhead
Customer Service Operator – London Savino Del Bene is looking for a CUSTOMER SERVICE OPERATOR for its logistics warehouse in London. Role Objectives: The role will be responsible for performing logistics customer service activities for external...
Marks SattinEngland
A Large Construction/Contractor firm is urgently seeking a Payroll Administrator, to take ownership of an entire process for one of their Groups. ...
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Technical Support Coordinator - technical, administrative role, based in Maidenhead
Abbott Laboratories | Maidenhead | www.jobs.abbott |
We are recruiting for a Technical Support Coordinator to be responsible for the front and back office administrative and logistical support for the Vascular Capital Equipment Service Team across Region North (UK, Ireland, Poland, Nordics, Baltics), based from our Maidenhead office.
What you’ll do:
• Provide Tier 1 Technical Support for the company’s capital equipment systems to customers and internal staff, to include, opening a case for each technical support request, qualifying the case, following up on open cases until resolution, and efficiently and effectively partners with field service personnel
• Handle incoming calls by phone and mail for external and internal customers, and associated administrative actions, such as preparing correspondence, maintaining electronic files, compiling and preparing reports etc.
• Determine if and when to deploy field service support and/or equipment to customer location
• Identifies and implements the most effective and cost-efficient means of resolution
• Escalate complex cases
• Documents, updates, and completes all calls in the appropriate call support system
• Managing order processing for all servicing related activities, including sending repair/replacement parts to customers and create field service work orders when appropriate
• Support the Capital Equipment team members for optimal scheduling of field interventions, both non-planned and planned
• Assist in administrative follow-up and documenting field service interventions per QA system requirements
• Assist in Capital Equipment customer service tasks such as management of the demo systems
What you’ll need:
• Bachelor's Degree in technical field ideal or equivalent experience (emphasis on electrical or hardware engineering preferred)
• Business administrative experience is required
• Ideally previous experience in scheduling tasks and/or people using any kind of scheduling software
• Strong verbal and written interpersonal and communication skills, with the ability to effectively communicate at multiple levels in the organisation
• Strong organisation and follow-up skills
• Ability to work independently in a fast-paced environment with little supervision and maintain superb attention to detail
• Computer skills: MSOffice and SAP required
• Ability to be flexible and respond to situations at short notice
• Familiarity within medical devices or cathlab/operating room procedures and protocol would be a plus
• Knowledge of warehouse executions is a plus
As you’d expect from a global healthcare company, we offer a fantastic range of benefits to support you and your family, including competitive salaries and bonus potential, a superb defined contribution pension scheme, private healthcare, life assurance and a flexible benefits scheme.
What you’ll do:
• Provide Tier 1 Technical Support for the company’s capital equipment systems to customers and internal staff, to include, opening a case for each technical support request, qualifying the case, following up on open cases until resolution, and efficiently and effectively partners with field service personnel
• Handle incoming calls by phone and mail for external and internal customers, and associated administrative actions, such as preparing correspondence, maintaining electronic files, compiling and preparing reports etc.
• Determine if and when to deploy field service support and/or equipment to customer location
• Identifies and implements the most effective and cost-efficient means of resolution
• Escalate complex cases
• Documents, updates, and completes all calls in the appropriate call support system
• Managing order processing for all servicing related activities, including sending repair/replacement parts to customers and create field service work orders when appropriate
• Support the Capital Equipment team members for optimal scheduling of field interventions, both non-planned and planned
• Assist in administrative follow-up and documenting field service interventions per QA system requirements
• Assist in Capital Equipment customer service tasks such as management of the demo systems
What you’ll need:
• Bachelor's Degree in technical field ideal or equivalent experience (emphasis on electrical or hardware engineering preferred)
• Business administrative experience is required
• Ideally previous experience in scheduling tasks and/or people using any kind of scheduling software
• Strong verbal and written interpersonal and communication skills, with the ability to effectively communicate at multiple levels in the organisation
• Strong organisation and follow-up skills
• Ability to work independently in a fast-paced environment with little supervision and maintain superb attention to detail
• Computer skills: MSOffice and SAP required
• Ability to be flexible and respond to situations at short notice
• Familiarity within medical devices or cathlab/operating room procedures and protocol would be a plus
• Knowledge of warehouse executions is a plus
As you’d expect from a global healthcare company, we offer a fantastic range of benefits to support you and your family, including competitive salaries and bonus potential, a superb defined contribution pension scheme, private healthcare, life assurance and a flexible benefits scheme.
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