local_fire_departmentUrgent

Customer Service Manager

apartmentPage Personnel Secretarial & Business SupportplaceLondon, 6 mi from Lewisham
We are seeking a dedicated Customer Service Manager to lead our Secretarial & Business Support team. The successful candidate will manage and improve customer service procedures to enhance the client experience and satisfaction. Client Details Our...
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Temporary/Part-Time Position: Customer Service Exec Based in Battersea Head Office Mon - Fri 8:30am to 5:30pm (days flexible) 3 month contract Start date: from 22nd April ASAP CV to production@aspiga.com THE POSITION: CUSTOMER SERVICE EXECUTIVE...
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Specialist Teaching Assistant with Medical Experience.Scale Point 11 (£29,583 FTE per annum).Bannockburn Primary School is a large, vibrant and exciting setting serving a diverse community.An ethos of mutual respect and positive values for life are central to us; children, parents, carers and staff ...
apartmentJOB SWITCH LTDplaceLondon, 6 mi from Lewisham
To represent the Council by providing the first point of contact with customers, providing advice and applying sound judgement in assessing their needs across all service areas and resolving their query directly or referring them where a detailed...
business_centerHigh salary

Sales and Customer Service advisors

apartmentInc Recruitment DirectplaceLondon, 6 mi from Lewisham
Sales and Customer Service advisors - Come and join our fun, lively and exciting environment using experience for waitressing or barista work. Do you have experience in industries such as waitressing or as a barista? And consider yourself to have...
apartmentInc Recruitment DirectplaceLondon, 6 mi from Lewisham
Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start...
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Neighbourhood Officer

Blue Octopus Recruitment Limited | Lewisham | findajob.dwp.gov.uk |
Neighbourhood Officer - Fixed Term Contract until 31/03/2025

Southwark & Lewisham

Up to £37,000 plus paid business mileage

Own Vehicle Required

Hyde is looking to recruit a Neighbourhood Officer.

As part of Hyde’s commitment to improving customer service, Building Safety & improving neighbourhoods, we are looking to recruit a number of people into our newly created Neighbourhoods Officer roles.

The Neighbourhood Officers goal is to create a secure and comfortable living environment for customers foster positive relationships with the community and ensure that Hyde meets its legal and regulatory obligations related to customer safety and security.

Responsibilities

Undertake property inspections across neighbourhoods to ensure Hyde is adhering to regulatory requirements and improving standards.
Complete welfare and vulnerability checks with customers and produce personal centred risk assessments where applicable.
Provide a proactive front-line service to customers.
Foster strong relationships with residents, community groups, and local authorities, promoting a sense of security and trust within our housing communities.
Responsible for the delivery of operational tasks from the fire safety and building safety legislation across in-scope buildings.
Monitor and assess potential safety risks and hazards, conducting regular inspections and risk assessments to identify areas for improvement.
Ensure properties meet all relevant regulatory and compliance standards, including health and safety regulations, fire safety standards, building codes, and any other applicable legislation.
Maintain accurate records, documentation, and databases related to property management activities.
Monitor and evaluate the performance of safety-related contracts and service providers, ensuring high standards of service delivery.
Essential Qualifications and Skills

Previous experience within a site-based Neighbourhood or Housing position.
Strong organisational and time management skills to effectively prioritise tasks and meet deadlines.
Excellent communication and interpersonal skills for effective stakeholder engagement.
Attention to detail and ability to maintain accurate documentation.
Problem-solving skills to address maintenance and tenancy issues.
Benefits

Great holidays
Volunteering days off
35 hour working week (9-5)
A fantastic pension
Life insurance
Cashback on healthcare
Shopping discounts

Diversity and inclusion are integral to the Hyde Group, We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.