Morgan Sindall Property ServicesBillericay, 5 mi from Basildon
Permanent - Full time, 40 hours per week.
We are looking to recruit a Customer Service Planner to join our team on our Basildon Contract based from our office in Barleylands, CM11.
About the Role
Joining our team, you'll be responsible for high...
Hertfordshire County CouncilHitchin, 38 mi from Basildon
better lives for longer. All of which means today’s Assistant Customer Service Supervisors need to be passionate about proactively helping people of all ages and from all backgrounds as well as being able to lead from the front working alongside...
Booker GroupCanterbury, 36 mi from Basildon
About the role
This role will put you at the fore front of our Business Centre. It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we...
Morgan Sindall Property ServicesBillericay, 5 mi from Basildon
Permanent - Full time, 40 hours per week.
We are looking to recruit a Customer Service Planner to join our team on our Basildon Contract based from our office in Barleylands, CM11.
About the Role
Joining our team, you’ll be responsible for high...
Just Recruitment GroupHalstead (Essex), 26 mi from Basildon
Just Recruitment is working with a growing organisation based on the outskirts of Halstead, they are looking for a 'Customer Service Supervisor' to join their client focused team.
The key purpose of the role is to be the main point of contact...
Get new jobs by email!
Get email updates for the latest Customer Service Supervisor jobs in Basildon
It's free, and you can cancel email updates at any time
Freight Export Manager/Supervisor - Air & Ocean/Sea
Basildon | www.cv-library.co.uk |
Freight Export Manager/Supervisor - Air & Ocean/Sea
Basildon, Essex
Full time, Permanent position
£40,000 to £50,000 per annum DOE
We are looking for a confident, hands-on Manager to support and maintain an established and well-run Team based locally in Basildon, Essex.
Your position will be an extremely hands-on role with daily entries, jobs/files as well as overseeing the Team and supporting with clearances etc.
The role is for primarily Exports at the moment, but the successful candidate will require knowledge of Cross-Trade Shipments and EU Road Freight.
Key Duties:
• Lead the Export Operations team, your primary responsibility is to lead your team in achieving operational excellence and delivering exceptional customer service.
• Ensure equitable treatment, motivation, and resource allocation for staff.
• Converting quotes into shipments.
• Liaising with overseas agents/shipping lines, negotiating rates, and quoting customers and ensure shipment runs smoothly.
• Booking in, preparing docs such as BL, EUR1, COO, CIPL etc, along with sending NOAs/Pre-Alerts etc.
• Tracking via Destin8/CNS and online for Air freight etc.
• Liaise with customers on all shipments.
• Arranging Collections/Deliveries.
• Rating / Billing Out.
• Ensure profitability and operational excellence, meeting customer expectations and maintaining efficient operations.
• Develop and maintain operational SOPs and continuously improve KPIs.
• Implement initiatives to increase operating margin and nurture positive relationships with stakeholders.
• Communicate ideas effectively through written and verbal channels, maintaining professionalism at all times.
Person Specification: Hands-on management approach.
• Strong negotiation and problem-solving skills.
• Good attention to detail.
• Strong organisational skills.
• Full comprehensive knowledge of Incoterms.
• Sound understanding how to put quotations together.
• Good experience of working with and speaking with agents/freight companies, etc.
• Customs Clearance working knowledge, based on CDS, CNS, Destin8 and experience in raising Entries for both Import & Export.
• Experience in LCL/FCL Sea Freight, Airfreight, Road Freight and Courier.
• Being able to act as Key Account Manager for certain Customers and able to liaise with customers on all shipments.
• Being able to engage with a wide variety of Hauliers to negotiate competitive rates.
• Being able to report and manage job counts/profits/job targets.
• Proficiency in MS software and awareness of industry tools and technological developments.
• Ability to establish and maintain excellent and beneficial long-term relationships.
Additional Information
First interview will take place at the Noble Recruiting office based in Billericay, Essex.
Important Notice: Noble Recruiting Limited, located in Billericay, Essex, is an equal opportunities employer. With over 15 years of experience, we specialise in both permanent recruitment and the supply of temporary workers. By applying for this role, your details will be processed by Noble Recruiting Limited.
For details on how we handle your information, please refer to our Privacy Policy on our website.
Application Status: Due to the high volume of applications, if you haven't heard from us within 14 days, please consider your application unsuccessful at this time
Basildon, Essex
Full time, Permanent position
£40,000 to £50,000 per annum DOE
We are looking for a confident, hands-on Manager to support and maintain an established and well-run Team based locally in Basildon, Essex.
Your position will be an extremely hands-on role with daily entries, jobs/files as well as overseeing the Team and supporting with clearances etc.
The role is for primarily Exports at the moment, but the successful candidate will require knowledge of Cross-Trade Shipments and EU Road Freight.
Key Duties:
• Lead the Export Operations team, your primary responsibility is to lead your team in achieving operational excellence and delivering exceptional customer service.
• Ensure equitable treatment, motivation, and resource allocation for staff.
• Converting quotes into shipments.
• Liaising with overseas agents/shipping lines, negotiating rates, and quoting customers and ensure shipment runs smoothly.
• Booking in, preparing docs such as BL, EUR1, COO, CIPL etc, along with sending NOAs/Pre-Alerts etc.
• Tracking via Destin8/CNS and online for Air freight etc.
• Liaise with customers on all shipments.
• Arranging Collections/Deliveries.
• Rating / Billing Out.
• Ensure profitability and operational excellence, meeting customer expectations and maintaining efficient operations.
• Develop and maintain operational SOPs and continuously improve KPIs.
• Implement initiatives to increase operating margin and nurture positive relationships with stakeholders.
• Communicate ideas effectively through written and verbal channels, maintaining professionalism at all times.
Person Specification: Hands-on management approach.
• Strong negotiation and problem-solving skills.
• Good attention to detail.
• Strong organisational skills.
• Full comprehensive knowledge of Incoterms.
• Sound understanding how to put quotations together.
• Good experience of working with and speaking with agents/freight companies, etc.
• Customs Clearance working knowledge, based on CDS, CNS, Destin8 and experience in raising Entries for both Import & Export.
• Experience in LCL/FCL Sea Freight, Airfreight, Road Freight and Courier.
• Being able to act as Key Account Manager for certain Customers and able to liaise with customers on all shipments.
• Being able to engage with a wide variety of Hauliers to negotiate competitive rates.
• Being able to report and manage job counts/profits/job targets.
• Proficiency in MS software and awareness of industry tools and technological developments.
• Ability to establish and maintain excellent and beneficial long-term relationships.
Additional Information
First interview will take place at the Noble Recruiting office based in Billericay, Essex.
Important Notice: Noble Recruiting Limited, located in Billericay, Essex, is an equal opportunities employer. With over 15 years of experience, we specialise in both permanent recruitment and the supply of temporary workers. By applying for this role, your details will be processed by Noble Recruiting Limited.
For details on how we handle your information, please refer to our Privacy Policy on our website.
Application Status: Due to the high volume of applications, if you haven't heard from us within 14 days, please consider your application unsuccessful at this time
Best jobs you don't want to miss: