Dover Precision ComponentsWallasey
Energy Resources industry, have pioneered technology developments and are renowned for the quality and reliability of their product range which includes reciprocating compressor valves, packing cases, pistons, rings, and wipers, supplying to both OEM's and the aftermarket.With established manufactur...
HavenEngland
Join our team at Golden Sands set in the beautiful town of Rhyl with a gorgeous beach setting and lots of Haven fun.Quebec Road, Mablethorpe, Lincs LN12 1QJ GBR.Come andjoin our One Great Team here at Haven as a Fast Food Shift Leader!.Who doesn’t love a good takeaway? .At Haven, we’ve brought some ...
Oaktree ConsultantsSandbach
Apprentice Nursery Assistant *.Monday
• Friday 40hours per Week.Sandbach
• Rural location
• driving licence and vehicle is essential.Apprenticeship salary dependant on age.We are recruiting for a dedicated and flexible Apprentice Nursery Assistant for our client in Sandbach.If you are an enthus...
Manchester, 14 mi from Warrington
the sales channels/Account Manager.
• To manage customer expectations in an effective and considered manner.
• To manage each customer’s critical path projects.
• Support in managing each sales channels order book.
• Organising samples...
Carrington, 8 mi from Warrington
Job Title:
French and Spanish Speaking Customer Support Advisor
Salary:
Up to 25,000 per annum + potential bonus
Hours:
40 hours per week (08:00am - 17:00pm - Mon to Thurs / 08:00-16:10pm - Fri)
Location:
Carrington, Greater...
Zachary DanielsWarrington
Zachary Daniels are proud to be supporting a major retailer in their search for a Customer Service Manager to lead the service strategy for the business. About the role As our clients Customer Service Manager, your role will be responsible...
EvriBury
Join Our Team of Self-Employed Couriers! - **£2000 Welcome Payment!**.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the b...
Zachary Daniels RecruitmentWarrington
Zachary Daniels are proud to be supporting a major retailer in their search for a Customer Service Manager to lead the service strategy for the business.
About the role
As our clients Customer Service Manager, your role will be responsible...
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Sales Support Manager
Warrington | www.cv-library.co.uk |
We have an exciting opportunity to join our global client as a Sales Support Manager within a growing business in Warrington.
The Sales Support Manager is instrumental in ensuring the sales support team runs smoothly on a day-to-day basis
This highly varied role requires a passionate, motivated, self-starter. You will initiate the coordination and implementation of processes and procedures and frequently have responsibility for specific projects and task
The role requires a hands-on individual with the skills and experience to deliver excellent customer service to internal and external customers and support the global sales team to ensure the success of the
organisational and the company, whilst being able to perform the duties of the team as well as the manager's role.
The Sales Support Manager will have experience in preparing reports and presentations, a good knowledge of Excel and practical experience and knowledge of a CRM Database Software package with good customer service and communication skills.
Responsibilities
This role covers a variety of responsibilities, including but not limited to:
• General day-to-day Line Management of the Sales Support team, organisation and delegation of their workload.
• Ensure customer and Partner requests are handled quickly and efficiently.
• Ensure Price lists and pricing tools are maintained and updated as required.
• Oversee the preparation of Sales documentation such as Proposals and Statement of Work.
• Develop and maintain processes and procedures to improve sales support and performance generally.
• Participate and contribute effectively in sales team meetings.
• Utilise and maintain CRM system to manage sales opportunities and provide Weekly/Monthly KPI Reports.
• Manage the renewal, quotation and invoice process.
• Carry out detailed data analysis on Sales Support activity and manipulate data as required using Excel.
• Provide Bid Management, coordinating on RFPs / RFIs / tender opportunities.
• Plan, structure and progress the management of client handover to Operations following receipt of a purchase order.
• Liaise with the global sales team to understand the full operational requirements and ensure these are
achieved and maintained.
Key Skills and Experience
• Be a quick learner who enjoys a challenge and is looking to grow your career with an exciting company.
• Be passionate, work well under pressure and be driven by achieving.
• Have strong organisational skills with great attention to detail and the ability to multi-task.
• Be very good at prioritisation of skills to balance key priorities.
• Be comfortable with Accountability and Responsibility and want to provide leadership in everything you do.
• Have experience in managing multiple stakeholder groups and balancing diplomacy and tact with assertiveness.
• Be energetic, determined, positive, goal-focused and consistent - even under pressure.
• Be able to build trust and demonstrate integrity in all circumstances.
• Have an understanding of IT.
• Have previous experience in reporting and analysing reports
• Have a sound knowledge of Microsoft Office.
• Have practical experience with CRM Database software
This is an office
• based role Monday
• Friday - Hybrid working is not optional
• please consider this before applying
Salary is negotiable for the right person
Excellent benefits Inc - Parking, Gym, Bupa, 25 days holiday + BH + Holiday buy scheme
Horizon Recruitment Solutions Ltd is an equal opportunities employer and is acting as a recruitment agency concerning this vacancy
The Sales Support Manager is instrumental in ensuring the sales support team runs smoothly on a day-to-day basis
This highly varied role requires a passionate, motivated, self-starter. You will initiate the coordination and implementation of processes and procedures and frequently have responsibility for specific projects and task
The role requires a hands-on individual with the skills and experience to deliver excellent customer service to internal and external customers and support the global sales team to ensure the success of the
organisational and the company, whilst being able to perform the duties of the team as well as the manager's role.
The Sales Support Manager will have experience in preparing reports and presentations, a good knowledge of Excel and practical experience and knowledge of a CRM Database Software package with good customer service and communication skills.
Responsibilities
This role covers a variety of responsibilities, including but not limited to:
• General day-to-day Line Management of the Sales Support team, organisation and delegation of their workload.
• Ensure customer and Partner requests are handled quickly and efficiently.
• Ensure Price lists and pricing tools are maintained and updated as required.
• Oversee the preparation of Sales documentation such as Proposals and Statement of Work.
• Develop and maintain processes and procedures to improve sales support and performance generally.
• Participate and contribute effectively in sales team meetings.
• Utilise and maintain CRM system to manage sales opportunities and provide Weekly/Monthly KPI Reports.
• Manage the renewal, quotation and invoice process.
• Carry out detailed data analysis on Sales Support activity and manipulate data as required using Excel.
• Provide Bid Management, coordinating on RFPs / RFIs / tender opportunities.
• Plan, structure and progress the management of client handover to Operations following receipt of a purchase order.
• Liaise with the global sales team to understand the full operational requirements and ensure these are
achieved and maintained.
Key Skills and Experience
• Be a quick learner who enjoys a challenge and is looking to grow your career with an exciting company.
• Be passionate, work well under pressure and be driven by achieving.
• Have strong organisational skills with great attention to detail and the ability to multi-task.
• Be very good at prioritisation of skills to balance key priorities.
• Be comfortable with Accountability and Responsibility and want to provide leadership in everything you do.
• Have experience in managing multiple stakeholder groups and balancing diplomacy and tact with assertiveness.
• Be energetic, determined, positive, goal-focused and consistent - even under pressure.
• Be able to build trust and demonstrate integrity in all circumstances.
• Have an understanding of IT.
• Have previous experience in reporting and analysing reports
• Have a sound knowledge of Microsoft Office.
• Have practical experience with CRM Database software
This is an office
• based role Monday
• Friday - Hybrid working is not optional
• please consider this before applying
Salary is negotiable for the right person
Excellent benefits Inc - Parking, Gym, Bupa, 25 days holiday + BH + Holiday buy scheme
Horizon Recruitment Solutions Ltd is an equal opportunities employer and is acting as a recruitment agency concerning this vacancy
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