HAYSRichmond, 13 mi from Northallerton
will support customers accessing online services, making referrals and signposting, taking reports of anti-social behaviour or dealing with repairs/maintenance queries.
What you'll need to succeed
In order to be successful, you must have recent experience...
t2 group CareersYork, 30 mi from Northallerton
Health and Social Care Assessor We are looking for experienced and qualified health & social care assessors to join our team. If you have a passion for driving standards within the health & social care sector through education and are experienced...
Randstad CareDarlington, 14 mi from Northallerton
Social Worker - Best Interest AssessorLocation; Darlington Company Overview: We are currently recruiting for a reputable organisation committed to providing high-quality social services and support to individuals in need. As they continue to expand...
Randstad CareDarlington, 14 mi from Northallerton
Social Worker - Best Interest AssessorLocation; Darlington Company Overview: We are currently recruiting for a reputable organisation committed to providing high-quality social services and support to individuals in need. As they continue to expand...
Teaching PersonnelDarlington, 14 mi from Northallerton
Are you a talented and enthusiastic Health and Social Care Teacher?
Are you interested in teaching your subject within a diverse 11-18 secondary school?
Teaching Personnel are currently working with a large secondary school in Darlington...
t2 groupYork, 30 mi from Northallerton
Health and Social Care Assessor
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
We are looking for experienced and qualified health & social care assessors to join our team. If you have a passion...
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Field Service Engineer
Northallerton | www.reed.co.uk |
Field Service Technician
• Location: UK (Specific location to be provided)
• Job Type: Full-time
Join a dedicated Field Service Team at a leading technology company in the healthcare sector. With a history of innovation, they are looking for a Field Service Technician who will be at the forefront of delivering exceptional service and technical support for their comprehensive product range.
This role is vital in maintaining their commitment to patient safety and satisfaction.
Day to Day of the role:
• Provide exceptional customer service and technical support across all product ranges.
• Highlight customer issues and contribute to the corrective actions process, offering feedback on product performance.
• Support the returns process to facilitate product improvements and modifications.
• Promote additional services and products to enhance customer experience.
• Implement strategies to reduce service costs, including reducing parts usage, maintaining correct van stock profiles, and focusing on a high first-time fix rate.
• Provide support for complaint escalations and attend product update meetings and refresher training.
• Collaborate with the Regional Lead Engineer to enhance customer satisfaction, service efficiency, and business profitability.
• Maintain frequent contact with various departments within the company and engage with customers at all levels, including end-users and NHS Trusts.
• Ensure compliance with all Health and Safety processes.
Required Skills & Qualifications:
• Proven customer service experience.
• Basic knowledge of electrical and communication systems.
• Ability to work alone and unsupervised.
• Motivated to achieve business targets.
• Self-motivated decision-maker with a solutions-oriented approach.
• Excellent communication skills across all media.
• PC literate with good organisational skills.
• Must pass a Disclosure and Barring Service (DBS) check.
• Full driving license.
Desired Skills:
• FIA Unit 5 certification.
• Experience in servicing and maintaining alarm/communication systems.
Benefits:
• Generous pension scheme.
• 25 days holiday plus bank holidays, with additional days accrued after 5 years of service.
• Death benefit scheme offering 2x annual salary.
• Salary exchange options.
• Long service awards.
• Vouchers for birthdays and Christmas.
• Optional Pay Care monthly contribution for additional products and services.
• Access to Unum Employee Assistance Programme and on-site trained mental health first aiders.
• Participation in the Halma Share Incentive Plan.
• Regular company social events including summer and Christmas parties.
To apply for this Field Service Technician role, please submit your CV and cover letter detailing your relevant experience and why you are interested in joining our team.
• Location: UK (Specific location to be provided)
• Job Type: Full-time
Join a dedicated Field Service Team at a leading technology company in the healthcare sector. With a history of innovation, they are looking for a Field Service Technician who will be at the forefront of delivering exceptional service and technical support for their comprehensive product range.
This role is vital in maintaining their commitment to patient safety and satisfaction.
Day to Day of the role:
• Provide exceptional customer service and technical support across all product ranges.
• Highlight customer issues and contribute to the corrective actions process, offering feedback on product performance.
• Support the returns process to facilitate product improvements and modifications.
• Promote additional services and products to enhance customer experience.
• Implement strategies to reduce service costs, including reducing parts usage, maintaining correct van stock profiles, and focusing on a high first-time fix rate.
• Provide support for complaint escalations and attend product update meetings and refresher training.
• Collaborate with the Regional Lead Engineer to enhance customer satisfaction, service efficiency, and business profitability.
• Maintain frequent contact with various departments within the company and engage with customers at all levels, including end-users and NHS Trusts.
• Ensure compliance with all Health and Safety processes.
Required Skills & Qualifications:
• Proven customer service experience.
• Basic knowledge of electrical and communication systems.
• Ability to work alone and unsupervised.
• Motivated to achieve business targets.
• Self-motivated decision-maker with a solutions-oriented approach.
• Excellent communication skills across all media.
• PC literate with good organisational skills.
• Must pass a Disclosure and Barring Service (DBS) check.
• Full driving license.
Desired Skills:
• FIA Unit 5 certification.
• Experience in servicing and maintaining alarm/communication systems.
Benefits:
• Generous pension scheme.
• 25 days holiday plus bank holidays, with additional days accrued after 5 years of service.
• Death benefit scheme offering 2x annual salary.
• Salary exchange options.
• Long service awards.
• Vouchers for birthdays and Christmas.
• Optional Pay Care monthly contribution for additional products and services.
• Access to Unum Employee Assistance Programme and on-site trained mental health first aiders.
• Participation in the Halma Share Incentive Plan.
• Regular company social events including summer and Christmas parties.
To apply for this Field Service Technician role, please submit your CV and cover letter detailing your relevant experience and why you are interested in joining our team.
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