apartmentThe AlchemistplaceLeeds
At The Alchemist we pride ourselves on doing things differently.Our drinks menu is mysterious and spellbinding.Our kitchens offer all-day dining with a molecular twist.As a member of our team, you will be provided with industry leading training that will enable you to deliver an unforgettable experi...
placeElland, 22 mi from Castleford
Complex Care Support Worker Salary: £13 per hour Location: Elland, Halifax Work hours: Part time, Shift pattern: Hours are: Monday, Wednesday and Friday 10-4 Are you an experienced and compassionate Personal Assistant/Support Worker...
apartmentLifetime Training LtdplaceYork
The hospitality sector is changing rapidly.As an industry professional, you’ll know the pressures, the challenges and the opportunities the industry is facing.As experts in this area too, we’re playing a key role in developing the professionals of the future: the talent that will shape the changing ...
electric_boltImmediate start

Sales Ledger Clerk

apartmentElevation Recruitment LtdplaceRotherham
Elevation Recruitment are delighted to be working with a local Rotherham based business to support in the recruitment of an experienced Sales Ledger / Accounts Receivable Clerk to support them during a particularly busy period! This role will be working closely with the existing team, and will invo...
apartmentBeautiful RecruitmentplaceHarrogate, 20 mi from Castleford
/Brand Executive Search firm operating in Beauty, Fashion, Motorsport, and Personal Care recruitment. We pride ourselves on our values of diligence, honesty, and our entrepreneurial nature, constantly staying ahead of the competition. Based in Harrogate...
apartmentAtom Recruitment Ltd.placeYork, 20 mi from Castleford
Our Client is a fast growing distributor of speciality ingredients to the UK Personal Care and Cosmetic Ingredients markets. They are now seeking a Technical Sales Manager - Personal Care & Cosmetic Ingredients for their Personal Care Division...
apartmentLangton Howarth LtdplaceHarrogate, 20 mi from Castleford
/Brand Executive Search firm operating in Beauty, Fashion, Motorsport, and Personal Care recruitment. We pride ourselves on our values of diligence, honesty, and our entrepreneurial nature, constantly staying ahead of the competition. Based in Harrogate...
apartmentLeader GroupplaceElland, 22 mi from Castleford
Complex Care Support Worker Salary: £13 per hour Location: Elland, Halifax Work hours: Part time, Shift pattern: Hours are: Monday, Wednesday and Friday 10-4 Are you an experienced and compassionate Personal Assistant/Support Worker...
Get new jobs by email!
Get email updates for the latest Personal Care jobs in Castleford
It's free, and you can cancel email updates at any time

Customer Service Representative- Specialist Communications

Castleford | www.cv-library.co.uk |
Role: Customer Service Representative- Specialist Communications
Location: HARIBO Castleford (hybrid working)
Working hours: Either full time (38 hours) or part-time (24 hours)- to be discussed further upon application
Salary: Competitive
Position type: Permanent

We are on the hunt for a ‘Customer Service Representative- Specialist Communications’ to come and join our Tangfastic Communications team… this could be your opportunity to join the sweet life of HARIBO in this brand-new position! You’ve heard it here first… this one is definitely going to be snapped up as quickly as the last egg in a bag of Starmix.

Within this role, you will report directly into our Head of Communications and join our team of three. It doesn’t get much more impressive than working within the Communications team at HARIBO, does it?

To enable communication sugary success, you will be responsible for providing an outstanding customer care service on all our HARIBO UK social media channels. You will also play a critical role in driving our customer service through preparing internal reports and sharing insights on all customer service and consumer interactions across HARIBO UK… could you be the data driven individual we are searching for?

How you’ll contribute to the mix:

 •  Providing a first-class experience in response to all consumer enquiries on our HARIBO UK social channels
 •  Producing internal reports and insights documents to provide awareness into consumer trends and feedback which will drive improvements of customer interactions
 •  Supporting the Customer Service team during peak times and critical periods
 •  Ensuring accurate information is provided in line with our HARIBO internal communications strategy
 •  Proactively looking for opportunities to improve processes and ways of working to exceed customer expectations
 •  Building collaborative working relationships with key internal stakeholders including; Corporate Communications, Marketing, Retail, HR and Technical Services and not forgetting our 3rd part external agencies
 •  Taking responsibility for personal development and continuous learning, with a commitment to developing new skills

Can you supply our essential ingredients?

Do you have a sweet passion for communication, PR and Social Media?.. and also not forgetting the HARIBO brand? This could be the perfect opportunity to add that much needed fizzy-oomph to your career by joining our growing Communications team.
We are also looking for an individual who has an appetite for delivering high quality customer service interactions!

Due to the nature of the role, it is essential that you can demonstrate excellent written and verbal communication skills whilst also showing a real eye for detail. Are you an expert when it comes to data and delving into the detail? We are looking for some who can listen, collate as well as process information and data to overall enhance our customers’ experience.
We are also looking for someone who is confident from an IT perspective, it is critical that you have a strong Microsoft Package skill set.

Whilst you will be working as part of our well-established Communications team it is also essential that you can confidently work independently when required and are not afraid to manage a busy desk. Communication is also key (let’s not forget the basics!), due to the nature of the role you will be working alongside a whole host of internal and external stakeholders, so it is essential that you are able to build those HARIBO-tastic relationships.

The extra sweet stuff:

 •  28 days holiday plus bank holidays
 •  Market leading life assurance
 •  6% pension (matched by HARIBO)
 •  Company mobile phone
 •  20% discount in our stores
 •  Free onsite parking
 •  A supporting and dynamic induction period

If our sweet insights into this role have got you craving developing your career with HARIBO, why not apply today to join the mix!

REF-(Apply online only)