Tru TalentDerby, 25 mi from Chesterfield
Breakdown & Travel Insurance
50% Discount on Motor, Home & Pet Insurance
9% Pension - Choose to Opt out and get the money now!
31 days Annual Leave Inc Bank Holidays
EV Car Scheme
Looking for a skilled & experienced Automotive Smart Repairer/ Multiskilled...
Ashbourne, 21 mi from Chesterfield
attendance is good and you are hitting your KPIs
Immediate startStandard Extra Personnel Benefits for FLT Driver / Warehouse Operative:
Holidays per year
Weekly Pay
Pension Scheme
Employed Status
Personal Accident Insurance If you are interested in this role...
Derby, 25 mi from Chesterfield
with an additional 5 days available to buy)
Contribution Pension scheme
Life Assurance
Health Insurance
Private medical Insurance
And many more benefits including – cycle to work scheme, discounts and savings Hub, kids pass etc
About The Candidate...
Elevation Recruitment LtdRotherham
Elevation Recruitment are delighted to be working with a local Rotherham based business to support in the recruitment of an experienced Sales Ledger / Accounts Receivable Clerk to support them during a particularly busy period! This role will be working closely with the existing team, and will invo...
Marks SattinSheffield
Tax Assistant - Sheffield/ Hybrid - £25,000 - £28,000 DOE with Benefits.Marks Sattin, collaborating with a global Law Firm looking to expand their Tax Team due to sustainable growth within the business.The Tax Team, comprised of 20 talented individuals across the UK, seeks an enthusiastic and adapta...
Macildowie Recruitment and RetentionNottingham, 20 mi from Chesterfield
increases
• Private health insurance and company pension scheme
• Convenient on-site parking facilities, including EV charging points
Skills & Experience Required:
1. Business savvy and outstanding communication skills
2. Keen attention to detail...
IDEX Consulting LtdManchester, 40 mi from Chesterfield
medical insurance, 10% pension contribution match, car scheme and much more.
Senior Pension Administrator - £40K DOE – Manchester, Belfast and Glasgow - Hybrid
IDEX Consulting LtdManchester, 40 mi from Chesterfield
medical insurance, 10% pension contribution match, car scheme and much more.
Senior Pension Administrator - £40K DOE – Manchester, Belfast and Glasgow - Hybrid
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Customer & Service Manager
Page Personnel | Chesterfield | pagepersonnel.co.uk |
About Our Client
Page Group are proud to be working with a European Industry leader within the manufacturing & engineering space, who are looking to a point a Customer & Service Manager to join them at their Chesterfield Offices.
The role will have responsibility for an internal Customer Service function along with allocating and assigning a field based service function
Job Description
• Direct operational management of an internal Customer Service and Admin function responsible for managing all customer interactions including quotation, orders, after-sales and enquiries
• Responsible for assigning and managing Service function responsible for the installation, repairs and servicing of customer products
• Ensure SLA's around timescales are adhered to at all times in regards to timescales on repairs and servicing, to ensure customer satisfaction is maintained and ensure no financial impact to either party
• Ensure all quotations are closed with an up to date outcome
• Ensure contractual KPI's are achieved within service and customer service in line with pre agreed customer expectations
• Undertake account reviews to ensure customers are happy with service provided and mitigate any potential issues long terms
• Ensure the CS team best allocate service engineers based on customer requirements, taking into account contractual requirements, efficiency and effectively manage all available resource
• Work closely with sales function to understand customer expectations
• Create and present reports around service and customer satisfaction to the SLT
• Ensure Sales Orders area managed to keep customers updated on lead times
• Work closely with production and production planning to ensure accurate lead times are given to customers
The Successful Applicant
• Experience managing a Customer Service or Service function
• Strong attention to detail
• Ability to manage strict KPI's / SLA's
• Customer focused approach
• Excellent stakeholder management experience
What's on Offer
The role of Customer & Servcie Manager will join a European market leader within their sector.
The position is based in Chesterfield and is fully on site, offering a salary of up to £50,000 doe, private medical insurance, free parking, 25 days holiday plus bank holiday, and company pension
Page Group are proud to be working with a European Industry leader within the manufacturing & engineering space, who are looking to a point a Customer & Service Manager to join them at their Chesterfield Offices.
The role will have responsibility for an internal Customer Service function along with allocating and assigning a field based service function
Job Description
• Direct operational management of an internal Customer Service and Admin function responsible for managing all customer interactions including quotation, orders, after-sales and enquiries
• Responsible for assigning and managing Service function responsible for the installation, repairs and servicing of customer products
• Ensure SLA's around timescales are adhered to at all times in regards to timescales on repairs and servicing, to ensure customer satisfaction is maintained and ensure no financial impact to either party
• Ensure all quotations are closed with an up to date outcome
• Ensure contractual KPI's are achieved within service and customer service in line with pre agreed customer expectations
• Undertake account reviews to ensure customers are happy with service provided and mitigate any potential issues long terms
• Ensure the CS team best allocate service engineers based on customer requirements, taking into account contractual requirements, efficiency and effectively manage all available resource
• Work closely with sales function to understand customer expectations
• Create and present reports around service and customer satisfaction to the SLT
• Ensure Sales Orders area managed to keep customers updated on lead times
• Work closely with production and production planning to ensure accurate lead times are given to customers
The Successful Applicant
• Experience managing a Customer Service or Service function
• Strong attention to detail
• Ability to manage strict KPI's / SLA's
• Customer focused approach
• Excellent stakeholder management experience
What's on Offer
The role of Customer & Servcie Manager will join a European market leader within their sector.
The position is based in Chesterfield and is fully on site, offering a salary of up to £50,000 doe, private medical insurance, free parking, 25 days holiday plus bank holiday, and company pension
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