BUZZ BingoNottingham, 2 mi from Arnold
Are you passionate, customer-focused professional with exceptional comminucation skills?
We'are looking for two people, within commutable distance of Nottingham City Centre to join our team of Customer Service Executives in our Nottingham based...
Nottingham, 2 mi from Arnold
and software
• Learning about products or services and keeping up to date with changes
• Managing large amounts of incoming calls
• Meet personal/customer service team targets
• Handle customer concerns/complaints, provide appropriate solutions within...
Nottingham, 2 mi from Arnold
buildings and excellent services for our customers.
As the Estates Customer Service Apprentice, you will support colleagues in the onsite Estates Team with responsibility for the smooth running of the Government Hub. Leading on handling customer queries...
Greenzone Facilities Management LimitedNewark-on-Trent, 15 mi from Arnold
customers, suppliers, and people. About the Role Based at our call-centre hub in Newark on Trent, the Customer Service Manager will be responsible for the effective management and coaching of a small team of Customer Service Advisors and Team Leaders...
WowcherDerby, 17 mi from Arnold
Join the Wowcher Team - We're Hiring a Customer Service Manager Location: Derby (Embrace the office vibes – 3/4 days a week!) Salary: Up to £32,000 + Benefits Are you a ready to dive into the world of WOW? Established in 2011, Wowcher...
Greenzone Facilities Management LimitedNewark-on-Trent, 15 mi from Arnold
for our customers, suppliers, and people.
About the Role
Based at our call-centre hub in Newark on Trent, the Customer Service Manager will be responsible for the effective management and coaching of a small team of Customer Service Advisors and Team...
Macildowie Recruitment and RetentionNottingham, 2 mi from Arnold
ran business!
Reporting to: Customer Service Manager
Hours: Full-time (9:00am - 5:00pm, Monday to Friday)
Salary: £24,000 (+ bonus)
Package and Benefits
• Competitive Salary
• Free on-site gym access
• Vitality Health Insurance
• On-site...
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Customer Service
Nottingham | www.cv-library.co.uk |
Customer Service Administrator
Nottingham
A fantastic opportunity to join one of the UK’s fastest growing, most innovative Fire and Security Companies, with over 20 years’ experience within the industry. My client is looking for an experienced Customer Service Administrator to join the team.
Package
£22-24,000
Main Responsibilities
Deal directly with customers either by telephone, electronically or via a customer portal and to provide ‘best in class’ service
Interact with both external and internal customers in a timely and effective way to provide the best in business customer service.
To process telephone calls/emails relating to service / breakdowns and within the agreed KPI’s
Provide accurate and timely updates on customer portals
Review Customer Service levels and raise poor service performance levels to Management.
Ensure that customer complaints are dealt with in a timely manner and to the customers satisfaction.
Liaising with your specific account(s) helpdesk/Web portal daily to process call outs, invoicing queries and any necessary further works.
Chase reports, updates, etc. from subcontract labour.
Maintain/ update quote log & service order log (daily) Senior.
Ensure month end invoicing closed off and deadlines are adhered to.
Raise credits notes for Senior sign off.
Liaise with account helpdesk/ web portal daily to process call outs, invoicing queries.
Sales enquiries are processed and quote requests from the portal are added as an enquiry.
Ordering any relevant parts relating to any engineering works taking place at your specific account(s) including SSW.
Knowledge and Responsibilities
GCSE Math’s/English C or above
Knowledge of customer service principles and practices.
IT skills, including Microsoft packages and email. Knowledge of administrative procedures.
Accuracy at record keeping.
Ability to priorities your own workload.
Numeric, oral and written language applications.
Excellent communication skills, including a clear, confident speaking voice. Able to build a rapport with customers.
Personable in written and verbal communication, exhibit confidence and handle fast-paced work environments well.
If you are local to the area and seeking a new Customer Service Administrator position, then please apply now. If your application is successful a 4way member will be in touch
Nottingham
A fantastic opportunity to join one of the UK’s fastest growing, most innovative Fire and Security Companies, with over 20 years’ experience within the industry. My client is looking for an experienced Customer Service Administrator to join the team.
Package
£22-24,000
Main Responsibilities
Deal directly with customers either by telephone, electronically or via a customer portal and to provide ‘best in class’ service
Interact with both external and internal customers in a timely and effective way to provide the best in business customer service.
To process telephone calls/emails relating to service / breakdowns and within the agreed KPI’s
Provide accurate and timely updates on customer portals
Review Customer Service levels and raise poor service performance levels to Management.
Ensure that customer complaints are dealt with in a timely manner and to the customers satisfaction.
Liaising with your specific account(s) helpdesk/Web portal daily to process call outs, invoicing queries and any necessary further works.
Chase reports, updates, etc. from subcontract labour.
Maintain/ update quote log & service order log (daily) Senior.
Ensure month end invoicing closed off and deadlines are adhered to.
Raise credits notes for Senior sign off.
Liaise with account helpdesk/ web portal daily to process call outs, invoicing queries.
Sales enquiries are processed and quote requests from the portal are added as an enquiry.
Ordering any relevant parts relating to any engineering works taking place at your specific account(s) including SSW.
Knowledge and Responsibilities
GCSE Math’s/English C or above
Knowledge of customer service principles and practices.
IT skills, including Microsoft packages and email. Knowledge of administrative procedures.
Accuracy at record keeping.
Ability to priorities your own workload.
Numeric, oral and written language applications.
Excellent communication skills, including a clear, confident speaking voice. Able to build a rapport with customers.
Personable in written and verbal communication, exhibit confidence and handle fast-paced work environments well.
If you are local to the area and seeking a new Customer Service Administrator position, then please apply now. If your application is successful a 4way member will be in touch
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