Birmingham, 3 mi from Walsall
Senior Data Quality Analyst
Salary - £55,000 - £65,000 + Excellent benefits
Location - Birmingham/Hybrid working
Key skills
• Data Quality
• DARMA - DCAM
• SQL - Governance
• Data Catalogue
• Lineage - Microsoft
Key Responsibilities: Data...
UberEngland
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
BespakCrewe, 41 mi from Walsall
Bespak are looking for Senior Quality Analysts for their Holmes Chapel site, CW4 8BE (a 15-minute walk from the train station). The salary range for this permanent role is between £26k and £31k plus a discretionary annual bonus.
Other benefits you...
Muller Dairy CareersMarket Drayton, 31 mi from Walsall
for a Product Quality Analyst to support with the effective management of the reference rooms to ensure the accurate and timely assessment of our accelerated shelf life and BBD samples.
6 month FTC
Part Time: 2 on 6 off 07:00am to 19:00pm (days only)
Key...
ECS Resource Group CareersWest Bromwich, 1 mi from Walsall
that puts their employees, customer and members at the heart of all they do.
The Role
The PAM Senior Analyst will support the IT Systems Access Lead in helping manage a team of IT System Access Control Analysts ensuring continual delivery of a high-quality...
Digital WaffleBirmingham, 3 mi from Walsall
Our client, a leading software house in Birmingham, is now looking for a Web Data Analyst to join their team and work closely with their Director of Data.
This role will work with large data sets provided via GA4 (Google Analytics, Adobe Analytics...
ECS Resource GroupWest Bromwich, 1 mi from Walsall
Privileged Access Management Senior Analyst Location: West Bromwich
Salary: £33,500 (rising to £34,500 after successful probation)
Permanent
Job Description
I am working with a leading, independent financial services organisation who...
Get new jobs by email!
Get email updates for the latest Quality Analyst jobs in Walsall
It's free, and you can cancel email updates at any time
Resource Planning Analyst
Walsall | Permanent | £40,000 - £50,000/year | www.cv-library.co.uk |
Role: Resource Planning Analyst
Salary: Up to £50,000 DOE + benefits
Hours: Mon-Fri
Location: West Midlands (hybrid working 2 days office 3 days at home)
CCA Recruitment are delighted to be partnering with a contact centre client to deliver recruitment for an experienced Resource Planning Analyst for their WFM team. This role will be West Midlands based (hybrid working).
Are you a forward thinking Resource Planning Analyst?
Are you customer focused within a WFM environment?
Do you have experience using short to plan long term for contact centre?
As a Resource Planning Analyst you will be accountable for resource optimisation within Operations through effective Forecasting, Planning, Scheduling and Utilisation of resources to achieve departmental SLA's and meet business demands.
Evaluation of performance across the function, providing analysis and recommendations to increase efficiency, reduce cost or risk and inform operational and strategic decisions.
Create and maintain a workforce planning/optimisation solution for Operations
Produce accurate and fit for purpose schedules ensuring resource is deployed in line with plan to achieve service level targets
Support Operations with analysis
Analyse variances in actual v's forecast performance
Analyse performance and business information, make recommendations to achieve cost and/or operational efficiencies
Work with stakeholders across the business to identify potential peaks and troughs in workload volumes or resources to reduce risk and impact to customer service and operational costs. Make recommendations on the appropriate course of actionRequirements for the role:
Knowledge of the key principles of Resource Planning methodologies
Experience in workforce planning and optimisation in a back-office environment
Experience in presenting data and business information to teams and management
Experience within a Regulated Industry.
Working knowledge of Microsoft Office, Excel and Powerpoint
Working knowledge of telephony applications and Workforce Management systems
Strong Analytical, planning, organisation, and computer literacy skills
Excellent verbal and written communication, presentation and stakeholder management skills
Problem solving skills, especially the ability to analyse variances, accurately pinpoint root cause and recommend corrective action
Excellent relationship management and influencing skills with experience of managing multiple and diverse stakeholder group
Highly developed interpersonal skills and the desire to work as part of a team
The ability to balance varied workloads, conflicting priorities and meet tight deadlines
High level of attention to detail with the ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead.
An individual with a pro-active mindset with a clear focus on quality and efficiency who is open to learn and grow.
A self-motivated, logical, and organised approach to workPlease follow the link to apply for this Resource Planning Analyst role based in the West Midlands
Salary: Up to £50,000 DOE + benefits
Hours: Mon-Fri
Location: West Midlands (hybrid working 2 days office 3 days at home)
CCA Recruitment are delighted to be partnering with a contact centre client to deliver recruitment for an experienced Resource Planning Analyst for their WFM team. This role will be West Midlands based (hybrid working).
Are you a forward thinking Resource Planning Analyst?
Are you customer focused within a WFM environment?
Do you have experience using short to plan long term for contact centre?
As a Resource Planning Analyst you will be accountable for resource optimisation within Operations through effective Forecasting, Planning, Scheduling and Utilisation of resources to achieve departmental SLA's and meet business demands.
Evaluation of performance across the function, providing analysis and recommendations to increase efficiency, reduce cost or risk and inform operational and strategic decisions.
Create and maintain a workforce planning/optimisation solution for Operations
Produce accurate and fit for purpose schedules ensuring resource is deployed in line with plan to achieve service level targets
Support Operations with analysis
Analyse variances in actual v's forecast performance
Analyse performance and business information, make recommendations to achieve cost and/or operational efficiencies
Work with stakeholders across the business to identify potential peaks and troughs in workload volumes or resources to reduce risk and impact to customer service and operational costs. Make recommendations on the appropriate course of actionRequirements for the role:
Knowledge of the key principles of Resource Planning methodologies
Experience in workforce planning and optimisation in a back-office environment
Experience in presenting data and business information to teams and management
Experience within a Regulated Industry.
Working knowledge of Microsoft Office, Excel and Powerpoint
Working knowledge of telephony applications and Workforce Management systems
Strong Analytical, planning, organisation, and computer literacy skills
Excellent verbal and written communication, presentation and stakeholder management skills
Problem solving skills, especially the ability to analyse variances, accurately pinpoint root cause and recommend corrective action
Excellent relationship management and influencing skills with experience of managing multiple and diverse stakeholder group
Highly developed interpersonal skills and the desire to work as part of a team
The ability to balance varied workloads, conflicting priorities and meet tight deadlines
High level of attention to detail with the ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead.
An individual with a pro-active mindset with a clear focus on quality and efficiency who is open to learn and grow.
A self-motivated, logical, and organised approach to workPlease follow the link to apply for this Resource Planning Analyst role based in the West Midlands
Best jobs you don't want to miss: