Customer Service Assistant

Birmingham | Temporary | www.cv-library.co.uk |
Part-Time Customer Service Assistant, Birmingham, B4

Temporary Ongoing
 •  £11.44 per hour
 •  Weekly Pay
 •  Immediate Start

24 hours/3 days a week on a rotating schedule, including weekends

Great opportunity to join a dynamic team at a bustling student accommodation in Birmingham. We are seeking a proactive and motivated Customer Service Assistant with excellent front of house skills to provide exceptional support and service to our residents.

Key Responsibilities:

Respond to and resolve student inquiries
Manage incoming deliveries
Process rent payments
Provide reception and customer service assistance
Maintain and update IT systems
Support the Manager in all areas, including marketing and sales
Prepare reports and documentation
Participate in face-to-face marketing activities
Conduct room inspections

Qualifications and Experience:

Proven Customer Service, Front of House or Reception experience
Hotel experience would be an advantage
Friendly and approachable demeanour
Strong problem-solving skills
Ability to take initiative
Skilled in handling sensitive issues
Team player with a positive attitude
Proficient in IT
Apply now for immediate consideration.

(Ritz Rec Emp Bus)
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