Customer Issue Resolution Representative
Bracknell | Contract | www.cv-library.co.uk |
Are you a problem solver with a knack for customer service? We're looking for a Customer Issue Resolution Representative to join a leading global diversified health technology company. This is an exciting opportunity to be part of a company that values innovation, collaboration, and operational excellence.
• Hourly wage of £18.12
• Hybrid position based in Bracknell.
• 40 hours per week.
• Initial 8 month contract
The Role:
As a Customer Issue Resolution Representative, you'll be:
• Building credibility and trust with customers through timely and accurate issue resolution
• Handling end-to-end customer issue resolution management, including billing, collections, and complaint management
• Handling sensitive and confidential financial data
• Partnering with customers and internal teams to resolve delinquent and disputed accounts
• Using and maintaining knowledge of SAP & Salesforce systems
The Candidate:
The ideal Customer Issue Resolution Representative will have:
• Strong customer-facing skills and a professional, positive demeanour
• At least two years of experience in customer service, finance, supply chain or sales
• A Bachelor's degree or higher, preferably in business or economics
• Strong interpersonal, communication, analytical, organisational and short-term planning skills
The Package:
The Customer Issue Resolution Representative role comes with an hourly wage of £18.12. This role is based out of there office in Bracknell and has an onsite canteen, gym and Starbucks.
The company is a global leader in health technology, with a focus on innovation, collaboration, and operational excellence.
If you've worked as a Customer Service Representative, Issue Resolution Specialist, Customer Complaints Handler, Customer Support Representative, or Dispute Resolution Specialist, this role could be a great fit for you
• Hourly wage of £18.12
• Hybrid position based in Bracknell.
• 40 hours per week.
• Initial 8 month contract
The Role:
As a Customer Issue Resolution Representative, you'll be:
• Building credibility and trust with customers through timely and accurate issue resolution
• Handling end-to-end customer issue resolution management, including billing, collections, and complaint management
• Handling sensitive and confidential financial data
• Partnering with customers and internal teams to resolve delinquent and disputed accounts
• Using and maintaining knowledge of SAP & Salesforce systems
The Candidate:
The ideal Customer Issue Resolution Representative will have:
• Strong customer-facing skills and a professional, positive demeanour
• At least two years of experience in customer service, finance, supply chain or sales
• A Bachelor's degree or higher, preferably in business or economics
• Strong interpersonal, communication, analytical, organisational and short-term planning skills
The Package:
The Customer Issue Resolution Representative role comes with an hourly wage of £18.12. This role is based out of there office in Bracknell and has an onsite canteen, gym and Starbucks.
The company is a global leader in health technology, with a focus on innovation, collaboration, and operational excellence.
If you've worked as a Customer Service Representative, Issue Resolution Specialist, Customer Complaints Handler, Customer Support Representative, or Dispute Resolution Specialist, this role could be a great fit for you
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