Dover Precision ComponentsNorthwich
Energy Resources industry, have pioneered technology developments and are renowned for the quality and reliability of their product range which includes reciprocating compressor valves, packing cases, pistons, rings, and wipers, supplying to both OEM's and the aftermarket.With established manufactur...
Pentre Maelor
LEAD INFORMATION
Job Title
Customer Service Advisor
Site location
Wrexham Industrial Estate
Responsible to
Office Manager
Responsible for
Responsible for major customer accounts, collaborating with the Customer on all aspects of the Business...
Pentre Maelor
with the opportunity to progress further! This is an integral function within the business and the right person must be both proactive as well as a good listener and problem solver with proven customer service and account management skills.
If that is you read...
Accountable Recruitment LimitedChester
Accountable Recruitment are working with a growing organisation based in Deeside for a Purchase Ledger Clerk on a Permanent basis.Salary - £24,000-£28,000 Hours.Ensure purchase invoices are processed in a timely and accurate basis.Preparation of payment proposals.Reconciliation of supplier statement...
Hays Accountancy and FinanceChester
General daily accounts duties:.Purchase Ledger processing to include the Input, coding, scanning and processing of purchase ledger invoices, Preparation of weekly payment runs and dealing with suppliers as appropriate.Processing of expenses and company credit card transactions.Preparation of monthly...
Oscar Mayer Group UKWrexham
operative with a demonstrable passion for sales.
• 3-5 years commercial experience in a customer facing/account management role.
• Experience managing UK grocery relationships and business plans ideally in chilled food.
• Experience of handling commercial...
Recruit4staff (Wrexham) LtdWrexham
Account Manager:
• Responsible for managing existing accounts across the UK with the growth and development of business
• Manage customer orders and increase order value by business relationship management
• Report to the MD with the sales strategies...
Pertemps WrexhamLlay
National Account Manager - HYBRID
Job Purpose
As a National Account Manager, you will be, executing, managing, and overseeing company's overall sales strategy involved in selling products, and services to customers and potential clients within...
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Customer Service Advisor
Wrexham | www.cv-library.co.uk |
The Customer Service Advisor will be joining a global organisation, based within their modern UK headquarters. The company pride themselves on maximising the latest technology, knowledge and business approach to deliver a first-class customer experience.
You will be rewarded with 23 days holidays, plus Bank Holidays; company pension scheme; private medical insurance and life assurance; staff canteen and free on-site parking; The purpose of the role is to provide first class customer service to loyal and valued customers, through proactive calls, input of orders and answering technical queries should they arise.
Working hours are Monday to Friday 8.45am-5.15pm or 9am - 5.30pm with 1 in 6 Saturdays paid at overtime.
Salary: £24,600 + overtime
Main Responsibilities
• To ensure KPI for incoming calls is reached
• Proactively manage the account, ensuring that delayed orders and breakages are chased and communicated effectively and accurately to customers
• Liaising with Section Leader to ensure that any complaints are dealt with effectively and in a timely manner
• To answer technical questions relating to products
• Communicate product/service/promotions prior to launch
• Ensure that all orders are input on the same day as received
• Through proactive retention calls to actively encourage non-active customers/potential customers to return
• Proactively keep up to date with both the company and competitors’ product and service offer
• To provide support with data entry of orders
Qualifications/Experience/Skills
• Excellent telephone manner
• Experience of dealing with customers
• Experience of problem solving
• Computer skills, able to pick up new systems quickly
• Flexibility
• Excellent written and oral communication skills
• Strong organisational ability
• Focused, self-motivated and pro-active
• Willingness to go “the extra mile and to learn new skills
• Team working
• Results driven
KEYWORDS: customer service, products, offers, account management, complaints, orders
Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.
We are acting on behalf of the client as an Employment agency in relation to this vacancy.
We are an equal opportunities agency and welcome applicants from all backgrounds
You will be rewarded with 23 days holidays, plus Bank Holidays; company pension scheme; private medical insurance and life assurance; staff canteen and free on-site parking; The purpose of the role is to provide first class customer service to loyal and valued customers, through proactive calls, input of orders and answering technical queries should they arise.
Working hours are Monday to Friday 8.45am-5.15pm or 9am - 5.30pm with 1 in 6 Saturdays paid at overtime.
Salary: £24,600 + overtime
Main Responsibilities
• To ensure KPI for incoming calls is reached
• Proactively manage the account, ensuring that delayed orders and breakages are chased and communicated effectively and accurately to customers
• Liaising with Section Leader to ensure that any complaints are dealt with effectively and in a timely manner
• To answer technical questions relating to products
• Communicate product/service/promotions prior to launch
• Ensure that all orders are input on the same day as received
• Through proactive retention calls to actively encourage non-active customers/potential customers to return
• Proactively keep up to date with both the company and competitors’ product and service offer
• To provide support with data entry of orders
Qualifications/Experience/Skills
• Excellent telephone manner
• Experience of dealing with customers
• Experience of problem solving
• Computer skills, able to pick up new systems quickly
• Flexibility
• Excellent written and oral communication skills
• Strong organisational ability
• Focused, self-motivated and pro-active
• Willingness to go “the extra mile and to learn new skills
• Team working
• Results driven
KEYWORDS: customer service, products, offers, account management, complaints, orders
Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.
We are acting on behalf of the client as an Employment agency in relation to this vacancy.
We are an equal opportunities agency and welcome applicants from all backgrounds
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