Oaktree ConsultantsSandbach
Apprentice Nursery Assistant *.Monday
• Friday 40hours per Week.Sandbach
• Rural location
• driving licence and vehicle is essential.Apprenticeship salary dependant on age.We are recruiting for a dedicated and flexible Apprentice Nursery Assistant for our client in Sandbach.If you are an enthus...
Warrington
The Recruitment Co are looking to recruit a Warehouse Operative to join our client in Warrington on a permanent basis.
Our client is a distribution business proving high quality products to customers across the Country, as a warehouse operative you...
Toywise Original LtdManchester, 14 mi from Warrington
1 / 2 Help Desk Operator Job description (Code: 3132) Our UK based company is looking to recruit an experienced Help Desk Operator. We are a Manchester-based company looking for a hardworking individual to provide front desk IT support to our...
QUAKER HOUGHTONManchester
Reporting into the European Fluidcare organisation and based in Trafford Park, Manchester.The main function is ensuring completeness and accuracy of procurement transactions for all Tier Two Fluids & Commodity Equipment Products, this includes managing and maintaining both the PAR & PIE pro...
Toywise Original LtdManchester, 14 mi from Warrington
an experienced Help Desk Operator. We are a Manchester-based company looking for a hardworking individual to provide front desk IT support to our business team. If you’re an experienced IT help desk operator, then we would love to hear from you.
Full Job...
UberEngland
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
NextechManchester, 14 mi from Warrington
laptops, printers, and mobile devices.* Install, configure, and maintain operating systems and software applications.* Set up and manage user accounts and permissions.* Collaborate with other IT team members to resolve complex issues and implement...
1st ExecutiveManchester, 14 mi from Warrington
with the CIO and the executive management team
• Be results driven with a track record of achievement while adaptable in the face of adversity
• Familiar with operating in a regulatory environment
Experience:
1. Excellent IT Procurement experience...
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Customer Care Coordinator
Warrington | www.cv-library.co.uk |
I am currently working with a 5-star developer who are looking to add a Customer Care Coordinator to their successful Customer Service Team.
You will be joining a well-established, friendly and supportive department that are on a mission to continue to provide an excellent service to their customers. Their current HBF score sits around 97%.
They have some excellent incentives for providing good customer service and the team gets rewarded with a great commission structure. Coordinators are currently earning between £250 - £750 per month commission in addition to the 12% base salary commission
Role & Responsibilities
• Be the first point of contact to deal with customer queries in a professional and timely manner
• Manage the defects systems to ensure issues are correctly recorded and maintained
• Where required co-ordinate diaries for the Customer Service Operatives
• Where required carry out general administrative duties relevant to the Customer Service team
• Process visit reports following internal home visits entering the information onto Focus
• Following the internal visit issues task instructions tie Customer Service Operatives and subcontractors with relevant priority settings
• Monitor all sub-contractor works ensuring that all work is completed within agreed timeframes
• Good understanding of product on new developments
• Provide management information to senior management team
• Escalate any issues or risks to the appropriate person
• Familiarise and hold a good understanding of required policies and procedures
• Plan the allocation of own work and that of Customer Service Technicians / Sub Contractors to ensure an effective and efficient use of time and resources whilst ensuring customer needs are met
Your customers
• Home Purchases
• Subcontractors
Experience
• IT Literate
• Ability to work in a fast-paced environment, staying calm and keeping control
• Excellent written and verbal communication skills – engaging with customers, suppliers, partners
• Full understanding of NHBC regulations & Tolerances
• Up to date experience in a similar role (Medium or Large Housebuilder)
If you would like further information then please apply or contact Danny at Hamlyn Jones
You will be joining a well-established, friendly and supportive department that are on a mission to continue to provide an excellent service to their customers. Their current HBF score sits around 97%.
They have some excellent incentives for providing good customer service and the team gets rewarded with a great commission structure. Coordinators are currently earning between £250 - £750 per month commission in addition to the 12% base salary commission
Role & Responsibilities
• Be the first point of contact to deal with customer queries in a professional and timely manner
• Manage the defects systems to ensure issues are correctly recorded and maintained
• Where required co-ordinate diaries for the Customer Service Operatives
• Where required carry out general administrative duties relevant to the Customer Service team
• Process visit reports following internal home visits entering the information onto Focus
• Following the internal visit issues task instructions tie Customer Service Operatives and subcontractors with relevant priority settings
• Monitor all sub-contractor works ensuring that all work is completed within agreed timeframes
• Good understanding of product on new developments
• Provide management information to senior management team
• Escalate any issues or risks to the appropriate person
• Familiarise and hold a good understanding of required policies and procedures
• Plan the allocation of own work and that of Customer Service Technicians / Sub Contractors to ensure an effective and efficient use of time and resources whilst ensuring customer needs are met
Your customers
• Home Purchases
• Subcontractors
Experience
• IT Literate
• Ability to work in a fast-paced environment, staying calm and keeping control
• Excellent written and verbal communication skills – engaging with customers, suppliers, partners
• Full understanding of NHBC regulations & Tolerances
• Up to date experience in a similar role (Medium or Large Housebuilder)
If you would like further information then please apply or contact Danny at Hamlyn Jones
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