apartmentAmazon LogisticsplaceSouthampton
Become an Amazon delivery partner/entrepreneur in logistics and write your own success story!.Are you customer-oriented, have good leadership skills and interested in setting up and developing a business? .Then the Amazon Delivery Service Partner (DSP) programme could be just the thing for you....
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Health Care Assistant

placeAlton (Hampshire), 37 mi from Salisbury
We are currently looking for multiple Health Care Assistants in and around the Alton area. We have on going vacancies, permanent and ad hoc shifts available. Responsibilities:  •  Assisting healthcare professionals in providing care to patients...
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Healthcare Assistant

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/Radiographers, Assistant Practitioners, HCA’s, and administrative staff. We are looking for an enthusiastic Healthcare Assistant to work 40 hours per week. The successful applicant should have experience working in clinical settings or the healthcare...
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Part-time Payroll Administrator

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Delivery Specialist (Apply in minutes)

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Customer Administration Manager

apartmentRed RecruitplaceBristol, 43 mi from Salisbury
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Employee Benefits Specialist

Southampton | Permanent | £28,000 - £30,000/year | www.cv-library.co.uk |
Employee Benefits Specialist

Location: Southampton
Salary: £28,000-£30,000
Hours : Monday to Friday, 9am-5pm

My client who are within the Financial Services industry are seeking a Employee Benefits Specialist to join their fast growing team. You will be responsible for my clients internal healthcare benefits, running their corporate client schemes. To apply for this role you will need previous experience working with Corporate clients within a private medical or private healthcare environment.

Job Description:

Ensure the smooth running of my clients Healthcare benefits (PMI, Cashplan, Dental, Travel) on a day to day basis.

Develop, maintain and cultivate a constructive and professional relationship with Sales Consultant, the Reward Team within the business and the holding providers at all levels.

Be the first point of contact for day to day administration from the Reward Team, Sales Consultant and the holding providers.

Independently respond to queries from the Reward Team and hold providers in a pro-active manner, meeting agreed SLAs and keeping all parties updated.

Co-ordinate administration of schemes, including but not limited to invoicing, client queries, underwriting & communication material.

Proactively initiate and manage the gathering of all relevant data for the scheme renewals and full data auditing to ensure accuracy at all times.

Proactively work with Reward Team in relation to their benefit windows including input into webtext, benefit confirmations & providing rates.

Support on all M&A activity within the group supporting the transition of groups into the main policies.

Prepare template client reports as requested by Sales Consultant.

Ensure that any correspondence received and issued is checked for discrepancies and challenge as appropriate.

Ensure that client records and in-house system is always kept up to date including new business, retention and financial information.

Provide a proactive professional telephone handling service for both internal & external calls including insurers, clients and colleagues.

Receiving complaints and escalating as appropriate.

Support Sales Consultant with new business opportunities including M&A activities, ensuring a first class, first impression to the client.

Act as a role model in terms of technical knowledge and behaviours.

Qualifications & Experience:

Experience in Customer Service Essential

Microsoft Office Skills - Essential

IF7 - Preferable

Experience in the financial services industry

Experience in Healthcare Essential