HAYSBasingstoke
Customer Service Coordinator, Permanent, Basingstoke, Full Time, Hybrid working, £24K to £25K PA plus benefits
Your new company
You will be working for an award-winning organisation who provide outstanding products and services.
Your new role
You...
Basingstoke
Your new company
You will be working for an award-winning organisation who provide outstanding products and services.
Your new role
You will be joining a professional, stable and friendly team in the role of Customer Service Coordinator. No two...
Hook (Hampshire), 6 mi from Basingstoke
Customer Care Coordinator - Residential Developer
PSR Solutions are currently recruiting for a Customer Care Coordinator for a residential developer in Hampshire.
The main purpose of the role is to provide customers with a 5-star customer service...
PSR SolutionsHook (Hampshire), 6 mi from Basingstoke
developer in Hampshire.
The main purpose of the role is to provide customers with a 5-star customer service process and deal efficiently and effectively with any issues they have.
Job role: Customer Care Coordinator
Salary: £30,000 - £35,000 (DOE)
Vistry Group PLCBasingstoke
opportunity for a Customer Service Coordinator/Aftercare Coordinator to join our team within Vistry Southern, at our Basingstoke office in Hampshire. As our Customer Service Coordinator, you will be dealing with customer concerns received by telephone or email...
Hays Business SupportBasingstoke
Your new company
You will be working for an award-winning organisation who provide outstanding products and services.
Your new role
You will be joining a professional, stable and friendly team in the role of Customer Service Coordinator. No two...
PSR SolutionsHook (Hampshire), 6 mi from Basingstoke
Customer Care Coordinator - Residential Developer
PSR Solutions are currently recruiting for a Customer Care Coordinator for a residential developer in Hampshire.
The main purpose of the role is to provide customers with a 5-star customer service...
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Client Services Coordinator
MaxAd Recruitment Ltd | Basingstoke | Full-time | £26,000 - £28,000/year | careers4a.com |
26,000 - £28,000 + Full Training + Great Benefits
Warm. Inquisitive. Dynamic. These are the qualities that align with our client's story of customer and employee focussed growth over the last 59 years. In order to build on this proud history, an exciting new opportunity is now available for a passionate, proactive individual looking for a career not just a job, to join the UK's leading communications provider as they continue to grow.£26,000 - £28,000 + Full Training + Great BenefitsWarm.
Inquisitive. Dynamic. These are the qualities that align with our client’s story of customer and employee focussed growth over the last 59 years. In order to build on this proud history, an exciting new opportunity is now available for a passionate, proactive individual looking for a career not just a job, to join the UK’s leading communications provider as they continue to grow.
Our client has been specialists in bringing people and technology together to create change for the better since 1965, transforming the ways that people and technology connect and create value. With client service excellence forming the backbone of the organisation, a delivery focussed Client Services Coordinator is now required to join an award-winning front-line team as part of a wide-ranging role in which no two days are the same.The successful candidate will be a great communicator, have excellent time management and organisational skills and most importantly, a passion for problem solving.
No previous experience of working within the technology sector is required as all necessary training will be provided to the candidate that can demonstrate the drive to succeed and a passion for continuous professional development. Once embedded within the supportive, friendly team you’ll be provided with all the tools and opportunities required to develop your career into areas including project management, implementation or account management to name just a few.Working closely with the rest of the client fulfilment team you will take ownership of all customer and project orders, maintaining a high level of communication throughout, both externally with customers and internally across departments.
Key Responsibilities
Support and provision of all products sold to both existing and new customers while delivering exceptional customer service
Ensure regular communication with clients while exceeding their expectations
Effectively deliver and communicate the agreed solution for Telephone and Data products.
Maintain relationships with key partners, ensuring a unified service is provided from supplier to client
Ensure constant improvement of the customer experience
Coordinate internal and external resource
Raise Purchase Orders and ordering materials to be sent to customers
Liaise with networks on provisioning orders
Raising or adding all aspects of the project billing to CRM
Skills & Experience
Previous experience in a problem-solving environment with a high interest in technology and innovation.
Strong customer service skills
A positive, can-do attitude
Strong communication skills
Great attention to detail
IT Literate
Decision making skills
Proven problem-solving attitude
The ability to coach others
Ideally, an understanding of project management processes
Regardless of specific industry sector experience, applications are encouraged from individuals with relevant transferrable skills and a naturally deferential approach to commercial customer interactions.This is a fantastic opportunity for an ambitious, engaging Client Services Coordinator to become part of an expanding team offering genuine career development opportunities and great job satisfaction from day one.If you're ready to take on this exciting challenge, we want to hear from you.
In return for your commitment, a competitive, negotiable salary is on offer alongside an impressive employee focussed benefits package designed around you. Apply now
Warm. Inquisitive. Dynamic. These are the qualities that align with our client's story of customer and employee focussed growth over the last 59 years. In order to build on this proud history, an exciting new opportunity is now available for a passionate, proactive individual looking for a career not just a job, to join the UK's leading communications provider as they continue to grow.£26,000 - £28,000 + Full Training + Great BenefitsWarm.
Inquisitive. Dynamic. These are the qualities that align with our client’s story of customer and employee focussed growth over the last 59 years. In order to build on this proud history, an exciting new opportunity is now available for a passionate, proactive individual looking for a career not just a job, to join the UK’s leading communications provider as they continue to grow.
Our client has been specialists in bringing people and technology together to create change for the better since 1965, transforming the ways that people and technology connect and create value. With client service excellence forming the backbone of the organisation, a delivery focussed Client Services Coordinator is now required to join an award-winning front-line team as part of a wide-ranging role in which no two days are the same.The successful candidate will be a great communicator, have excellent time management and organisational skills and most importantly, a passion for problem solving.
No previous experience of working within the technology sector is required as all necessary training will be provided to the candidate that can demonstrate the drive to succeed and a passion for continuous professional development. Once embedded within the supportive, friendly team you’ll be provided with all the tools and opportunities required to develop your career into areas including project management, implementation or account management to name just a few.Working closely with the rest of the client fulfilment team you will take ownership of all customer and project orders, maintaining a high level of communication throughout, both externally with customers and internally across departments.
Key Responsibilities
Support and provision of all products sold to both existing and new customers while delivering exceptional customer service
Ensure regular communication with clients while exceeding their expectations
Effectively deliver and communicate the agreed solution for Telephone and Data products.
Maintain relationships with key partners, ensuring a unified service is provided from supplier to client
Ensure constant improvement of the customer experience
Coordinate internal and external resource
Raise Purchase Orders and ordering materials to be sent to customers
Liaise with networks on provisioning orders
Raising or adding all aspects of the project billing to CRM
Skills & Experience
Previous experience in a problem-solving environment with a high interest in technology and innovation.
Strong customer service skills
A positive, can-do attitude
Strong communication skills
Great attention to detail
IT Literate
Decision making skills
Proven problem-solving attitude
The ability to coach others
Ideally, an understanding of project management processes
Regardless of specific industry sector experience, applications are encouraged from individuals with relevant transferrable skills and a naturally deferential approach to commercial customer interactions.This is a fantastic opportunity for an ambitious, engaging Client Services Coordinator to become part of an expanding team offering genuine career development opportunities and great job satisfaction from day one.If you're ready to take on this exciting challenge, we want to hear from you.
In return for your commitment, a competitive, negotiable salary is on offer alongside an impressive employee focussed benefits package designed around you. Apply now
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