TGI FridaysDoncaster
in our Long-Term Incentive Plan
Enjoy enhanced pension benefits and private medical healthcare
Enjoy 50% discount in our restaurants for you and up to 5 guests
Participate in our many reward programmes, long service awards, leadership conferences and many...
The AlchemistLeeds, 26 mi from Doncaster
that will enable you to deliver an unforgettable experience to every guest, every time.
Do you have a genuine passion for all things food and drink, can provide excellent service to all of our guests and would like to join a diverse, highly motivated...
The AlchemistLeeds, 26 mi from Doncaster
support, you will support a smooth service and work alongside the serving team to ensure our guests experience the theatrics of our diverse food and drinks menus.
You will need a keen eye for detail, great communication skills and of course, a passion...
The AlchemistLeeds, 26 mi from Doncaster
that will enable you to deliver an unforgettable experience to every guest, every time.
Do you have a genuine passion for all things food and drink, can provide excellent, energetic service to all of our guests and would like to join a diverse, highly motivated...
Elevation Recruitment LtdRotherham
Elevation Recruitment are delighted to be working with a local Rotherham based business to support in the recruitment of an experienced Sales Ledger / Accounts Receivable Clerk to support them during a particularly busy period! This role will be working closely with the existing team, and will invo...
Marks SattinSheffield
Tax Assistant - Sheffield/ Hybrid - £25,000 - £28,000 DOE with Benefits.Marks Sattin, collaborating with a global Law Firm looking to expand their Tax Team due to sustainable growth within the business.The Tax Team, comprised of 20 talented individuals across the UK, seeks an enthusiastic and adapta...
Wildes GroupClowne, 18 mi from Doncaster
A day in the life of
As Food and Beverage Assistant, you will be the first point of contact for most of our guests. Your role will be to welcome guests from all over the world with a friendly smile and exceptional service. You will work closely...
Bovey CastleNewton (Derbyshire), 29 mi from Doncaster
service, building relationships with guests and maintaining regular contact with them throughout their stay. You will support other departments during pressure points of service, and be an integral go to person for both guests and managers.
At Eden Hotel...
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Reception Manager
Bakewell | Permanent | £26,000 - £29,000/year | www.cv-library.co.uk |
Reception Manager
Inspire Resourcing Limited have the privilege to assist our award-winning client based in the heart of Derbyshire.
Due to continued success and excellent reputation, they are highly thought of and well known for outstanding customer service.
The Role
As a Reception Manager, you will lead a team of 4 receptionists and work alongside the kitchen and restaurant teams, delivering exceptional service and supporting in the overall guest experience.
Key activities to include,
• Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction.
• Respond to guest needs and anticipate their unstated ones
• Expect and react promptly to guests requirements and enquiries
• Actively listen and resolve guests complaints
• Oversee and coordinate all arrivals/departures
• Coordinate and manage communication between guests, staff and departments
• Promote all packages, promotions, and other facilities
• Ensure a memorable experience for guests
• Provide a high level of customer service at all times
• Use up-selling techniques to promote our services and facilities
• Support in the bar and restaurant
Attributes of The Role
• A high standard of personal presentation along with outstanding communication and active listening skills, verbal and written
• A good telephone manner customer service skills, patience and tact
• The ability to be calm and well organised, even when working under pressure
• The ability to handle cash, credit/debit cards and foreign currency
• The ability to operate standard office equipment
• IT literate and have hotel management software knowledge
• Familiarity with working in a bar/restaurant environment
• Accurate and have an attention to detail
• Social skills
• BS degree in hospitality management, business administration or related field
• Excellent problem resolution capability
Salary: 26-29K depending on experience
Hours: Due to the nature of the work these may vary and include weekends and bank holidays (40-48 per week)
Inspire Resourcing Limited have the privilege to assist our award-winning client based in the heart of Derbyshire.
Due to continued success and excellent reputation, they are highly thought of and well known for outstanding customer service.
The Role
As a Reception Manager, you will lead a team of 4 receptionists and work alongside the kitchen and restaurant teams, delivering exceptional service and supporting in the overall guest experience.
Key activities to include,
• Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction.
• Respond to guest needs and anticipate their unstated ones
• Expect and react promptly to guests requirements and enquiries
• Actively listen and resolve guests complaints
• Oversee and coordinate all arrivals/departures
• Coordinate and manage communication between guests, staff and departments
• Promote all packages, promotions, and other facilities
• Ensure a memorable experience for guests
• Provide a high level of customer service at all times
• Use up-selling techniques to promote our services and facilities
• Support in the bar and restaurant
Attributes of The Role
• A high standard of personal presentation along with outstanding communication and active listening skills, verbal and written
• A good telephone manner customer service skills, patience and tact
• The ability to be calm and well organised, even when working under pressure
• The ability to handle cash, credit/debit cards and foreign currency
• The ability to operate standard office equipment
• IT literate and have hotel management software knowledge
• Familiarity with working in a bar/restaurant environment
• Accurate and have an attention to detail
• Social skills
• BS degree in hospitality management, business administration or related field
• Excellent problem resolution capability
Salary: 26-29K depending on experience
Hours: Due to the nature of the work these may vary and include weekends and bank holidays (40-48 per week)
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