LorienLondon, 23 mi from Woking
Claims Specialist- Insurance/ Reinsurance
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
We are currently hiring for a Claims specialist for maternity cover to join...
Howden, the new name for Aston LarkFarnborough (Hampshire), 9 mi from Woking
clients optimal insurance solutions.
We are currently recruiting for Account Handlers and Claims Handlers with Commercial Insurance experience. With opportunities in Alton, Farnborough, Hove, Reading and Southampton with hybrid working arrangements...
UberWindlesham
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
UberShepperton
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
UberSlough
Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver using ...
Angove PartnersLondon, 23 mi from Woking
About the role:
Our client is seeking a dedicated and motivated Claims Consultant to join their dynamic team in London. Candidates with 3-6 years of relevant experience in handling insurance claims are of interest. As a Claims Associate, you...
SpinnakerWeybridge, 4 mi from Woking
An exciting opportunity has arisen for a Junior Marine Insurance Broker at a specialist marine insurance brokerage firm in Surrey. They are seeking a highly motivated and experienced individual with 1-2 years of experience in H&M and/or P&I Claims...
Aviva Grads CampaignHorton (Berkshire), 10 mi from Woking
customer-focussed and commercial outcomes. You will also become an expert in identifying fraud and work with external specialists.
Property Claims Apprentice
Level 4 Insurance Practitioner
Location: Perth
Do you love helping others fix tricky problems...
Get new jobs by email!
Get email updates for the latest Insurance Claims Specialist jobs in Woking
It's free, and you can cancel email updates at any time
Customer Claims Specialist - Remote
Croydon | www.cv-library.co.uk |
The role: You will support customers who call in for assistance regarding their policy, providing accurate information in response to their enquiry. You will respond to enquiries relating to existing claims, and update systems with all conversations and documents received.
You will handle customer escalations positively, ensuring that any unresolved issues are highlighted to your manager.
Working within the Travel Support team, you will be report to the Travel Support Manager. You will contribute to regular team meetings and be supported through your initial training and beyond with our client’s buddy system. You are encouraged to bring your ideas and highlight areas for improvement in processes.
You will:
• Be required to handle all incoming and outgoing telephone calls in a helpful, friendly, polite and professional way.
• To proactively manage each claim ensuring that the customer receives the most appropriate service in a timely and cost-effective manner.
• To monitor all aspects of the claim to ensure that all services are provided at the agreed time and that the customer is kept fully appraised of the progress.
• Handle first notification of loss (FNOL) calls empathetically, enter all relevant claims information accurately and agree the next course of action, whether you are requesting further information or are able to fast track the customers claim.
• Your first thought should be to obtain any information in the quickest way, therefore proactive calls are essential to provide updates and request customer information.
• Assess new claims in accordance with policy terms and conditions, within specified service levels and in line with department procedures
• To ensure that the relevant Supervisor/Manager is informed of any service failure or potential problem.
• Identify and initiate potential recoveries from 3rd parties
About you:
• You must have insurance claims experience
• You must have proven experience of providing a quality customer service within a pressurised office environment
• You will have a genuine desire to provide a high level of customer service
• You must be able to effectively manage multiple cases
• You will have a high attention to detail and quality focus
• You will have a proven ability to prioritise multiple tasks and work under strict timescales/under pressure
• You must have an excellent telephone manner
• You will be PC Literate
• You will have good geographical knowledge
• Ideally you will have a good understanding of the Travel Industry or Travel Insurance
Bonus £1,545
Hours: 35 Hours per week. Shifts covering 08am to 8pm Monday to Friday, 9am to 5pm Saturday. You will be required to work 1 in 5 Saturdays with a day off in the week if worked
You will handle customer escalations positively, ensuring that any unresolved issues are highlighted to your manager.
Working within the Travel Support team, you will be report to the Travel Support Manager. You will contribute to regular team meetings and be supported through your initial training and beyond with our client’s buddy system. You are encouraged to bring your ideas and highlight areas for improvement in processes.
You will:
• Be required to handle all incoming and outgoing telephone calls in a helpful, friendly, polite and professional way.
• To proactively manage each claim ensuring that the customer receives the most appropriate service in a timely and cost-effective manner.
• To monitor all aspects of the claim to ensure that all services are provided at the agreed time and that the customer is kept fully appraised of the progress.
• Handle first notification of loss (FNOL) calls empathetically, enter all relevant claims information accurately and agree the next course of action, whether you are requesting further information or are able to fast track the customers claim.
• Your first thought should be to obtain any information in the quickest way, therefore proactive calls are essential to provide updates and request customer information.
• Assess new claims in accordance with policy terms and conditions, within specified service levels and in line with department procedures
• To ensure that the relevant Supervisor/Manager is informed of any service failure or potential problem.
• Identify and initiate potential recoveries from 3rd parties
About you:
• You must have insurance claims experience
• You must have proven experience of providing a quality customer service within a pressurised office environment
• You will have a genuine desire to provide a high level of customer service
• You must be able to effectively manage multiple cases
• You will have a high attention to detail and quality focus
• You will have a proven ability to prioritise multiple tasks and work under strict timescales/under pressure
• You must have an excellent telephone manner
• You will be PC Literate
• You will have good geographical knowledge
• Ideally you will have a good understanding of the Travel Industry or Travel Insurance
Bonus £1,545
Hours: 35 Hours per week. Shifts covering 08am to 8pm Monday to Friday, 9am to 5pm Saturday. You will be required to work 1 in 5 Saturdays with a day off in the week if worked
Best jobs you don't want to miss: