DPDBicester
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
IQM LtdUnited Kingdom
Are you struggling to read this job ad? Please reach out! We encourage applicants of all flavours to apply, and wouldn't want you to be discouraged by a big block of text! ⚠️
⚠️ This is one of the three technical roles we are currently...
Selby JenningsLondon
A global quantitative and systematic investment manager is seeking a Level 1 Technical Support specialist to join its team. The role involves managing technical issues and requests related to data systems, serving as the initial point of contact...
Arc It RecruitmentLondon
Junior Technical Support Specialist (Fully Remote)Salary: Up to £26,000 per annum, depending on experienceFull-time, Permanent
Well-established software house seeking a Junior Technical Support Specialist with a passion for troubleshooting...
Financial DivisionsLondon
support their progression in this industry. There is a very clear structured path to a Technical Paraplanner and working towards the long-term goal of becoming an Adviser.
As a Junior Paraplanner you will be supporting 2 Top Billing Advisers, preparing...
Selby JenningsLondon
A global quantitative and systematic investment manager is seeking a Level 1 Technical Support specialist to join its team. The role involves managing technical issues and requests related to data systems, serving as the initial point of contact...
Selby JenningsLondon
A global quantitative and systematic investment manager is seeking a Level 1 Technical Support specialist to join its team. The role involves managing technical issues and requests related to data systems, serving as the initial point of contact...
Selby JenningsLondon
A global quantitative and systematic investment manager is seeking a Level 1 Technical Support specialist to join its team.
The role involves managing technical issues and requests related to data systems, serving as the initial point of contact...
Get new jobs by email!
Get email updates for the latest Junior Tech Support jobs
It's free, and you can cancel email updates at any time
Junior Technical Support Analyst
Oxford | Permanent | £25,000 - £30,000/year | www.cv-library.co.uk |
Our client is a well-established Global organisation urgently seeking an onsite Junior Technical Support Analyst to join their team on a permanent basis.
As the Junior Technical Support Analyst, you will support, maintain, develop and optimise key functional areas, across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and application deployment, applications, audio-visual and printing to ensure the business can run all IT aspects at the highest standard.
The role also involves scheduling direct activities to resolve escalated hardware and software problems in a timely and accurate fashion.
Key responsibilities as the Junior Technical Support Analyst include but not limited to:
• Provide technology, data and process support for an effective IT service across the organisation, with commensurate travel as appropriate.
• Primary point for site-based IT issues escalated by the global service desk. Provide equivalent support to other offices in region.
• Develop and maintain excellent and professional relationships with users; with an emphasis on service delivery offering advice and support to become a trusted point of contact.
• Carry out duties to ensure compliance with policies, standards and procedures (operational, legal, regulatory) in accordance with governance mandates.
• Produce updates and information on system issues, root cause and resolutions and make them available to management, as requested.
• Deliver tasks and project work packages as needed.
Key skills & experience required as Junior Technical Support Analyst:
• 1+ years’ experience in Desktop Support Engineer / Modern Workplace /End User Support.
• A good understanding of Windows-based computer systems, enterprise connectivity, Microsoft applications across a global organisation with on-premises and cloud-based services.
• Technical administration of Microsoft end user: Windows desktop and server (AD, DNS, DHCP), Office desktop apps, Office365.
• Office Audio-visual and printing
As the Junior Technical Support Analyst, you will support, maintain, develop and optimise key functional areas, across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and application deployment, applications, audio-visual and printing to ensure the business can run all IT aspects at the highest standard.
The role also involves scheduling direct activities to resolve escalated hardware and software problems in a timely and accurate fashion.
Key responsibilities as the Junior Technical Support Analyst include but not limited to:
• Provide technology, data and process support for an effective IT service across the organisation, with commensurate travel as appropriate.
• Primary point for site-based IT issues escalated by the global service desk. Provide equivalent support to other offices in region.
• Develop and maintain excellent and professional relationships with users; with an emphasis on service delivery offering advice and support to become a trusted point of contact.
• Carry out duties to ensure compliance with policies, standards and procedures (operational, legal, regulatory) in accordance with governance mandates.
• Produce updates and information on system issues, root cause and resolutions and make them available to management, as requested.
• Deliver tasks and project work packages as needed.
Key skills & experience required as Junior Technical Support Analyst:
• 1+ years’ experience in Desktop Support Engineer / Modern Workplace /End User Support.
• A good understanding of Windows-based computer systems, enterprise connectivity, Microsoft applications across a global organisation with on-premises and cloud-based services.
• Technical administration of Microsoft end user: Windows desktop and server (AD, DNS, DHCP), Office desktop apps, Office365.
• Office Audio-visual and printing
Best jobs you don't want to miss: