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Credit Collector and Billing Specialist (Spanish Speaker)

Harrow | careers-emea-electrorent.icims.com |
Overview:

Company Profile:

Electro Rent is a leading global provider of test and technology solutions that enable its customers to accelerate innovation and optimize investments. Electro Rent’s rental, lease, sales, and asset management solutions serve industry-leading innovators in communications, aerospace and defense, automotive, energy, education, and general electronics and have done so since 1965.

Business Profile:

Electro Rent Europe with a deep understanding of test equipment life cycles and utilization, our team of test equipment specialists offer comprehensive strategies that lower the cost of tests. Our team, including highly skilled engineers, responsive customer service representatives and excellent global logistics professionals, make sure you get the right test equipment right when you need it.
Electro Rent helps design an acquisition approach that helps minimize the cost of acquiring equipment, optimize its use, and maximize return after use, saving time and money at each stage.

Position Summary:

The Credit Collector and Billing Specialist (Spain) is responsible for cash collection, setting up credit facilities, liaising with sales on orders and producing corporate invoicing.

Qualifications:

 •  2 year degree in accounting, finance, business or other related field or equivalent experience
 •  Proven experience with Billing, Accounts Receivable
 •  Proficient with D365, Advanced Excel, Basic accounting skills, presentation skills, good communications
 •  Proficient in Microsoft Office specifically Microsoft Excel and Outlook
 •  Native or highly fluent in Spanish (verbal and written)
 •  Ability to tactfully communicate (oral/written and in person or on the phone) with internal and external ‘customers’ including third parties and fellow employees
 •  Organised and detail-oriented
 •  Ability to maintain the confidentiality of sensitive information is essential
 •  Strong analytical skills and attention to detail are required
 •  This position will be hybrid and required to be onsite at our Harrow, U.K. offices 3 days a week.

Physical Requirements
 •  All positions will require, to some degree, the physical abilities described below to perform the essential functions of the job
 •  Work the expected hours, consistently arrive at work at the agreed time and follow Company rules and guidelines regarding breaks and meal periods. This role will typically work 37.5 hours per week with additional work time as needed
 •  Communicate effectively, both oral and written
 •  Move around and through all work areas as needed, may include climbing stairs or ladders
 •  Lift and/or move up to 5 kilos (i.e. books, reports, binders etc.)
 •  Regularly sit at the assigned workstation
 •  Use keyboard or equivalent equipment, to access the computer
 •  Use hands to manipulate documents and general paperwork to view contents
 •  Read documents, reports, files etc.
 •  Communicate effectively using the telephone and email
 •  Occasional travel (15%) within the European region

Electro Rent is the largest, most comprehensive test equipment services provider for market-leading customers around the world. We are focused on delivering outstanding service for customers across a broad range of industries including Aerospace/Defense, Telecommunications, Mobile/Computing, Power & Industrial, Automotive, Medical, Education, New Space, Data Products Rental and more.
With the largest global rental fleet of Test & Measurement of inventory, immediate shipping to over 100 countries, and a world-class accredited calibration and repair lab, our team of experts solve tough technical and financial challenges related to testing.

Electro Rent is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

All offers of employment are subject to receipt of references that prove satisfactory to Electro Rent UK Ltd

For GDPR please visit

https://www.electrorent.com/uk/gdpr

Responsibilities:

 •  Making outgoing calls as well as handling incoming calls and ability to obtain influence customers
 •  Manage customer the sales ledger for the entire EMEA
 •  Review and solve billing queries in a timely manner and provide information required to maintain a high-level of customer satisfaction while supporting cash collection
 •  Provide Billing Specialist Manager with the entire support required to manage sales ledgers, including ability to respond billing queries, take over a sales ledger and perform any reconciliations needed
 •  Ability to cope with various projects at the same time and deliver within timelines as well as to targets
 •  Organise and plan a ledger, ability to coordinate with any customer, coordinate contract cover, liaise with wider Finance, Customer Care and Sales to close any contract extensions
 •  Prioritise and schedule an entire customer portfolio
 •  Review credits and billing request to identify root cause and report.
 •  Investigate historical data for debts and bills
 •  Resolve billing issues
 •  Proactively ensure the invoices are correct and correct customer’s purchase order in place
 •  Escalate any new & reoccurring issues to Manager and IT accordingly
 •  Update account status records, update PO cover info and ability to reconcile these across various contracts
 •  Understand and work within current processes as well as be able to map and suggest improvements to drive better results on a continuous basis
 •  Ability to suggest and implement new techniques to increase efficiencies