Salisbury
to join a thriving Service team in the heart of Salisbury. This is an incredibly varied role which is part of a critical front line team responsible for handling eComms and phone calls from customers on their various products.
The company...
Bournemouth, 22 mi from Salisbury
essential.
You will be responsible for responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.
General Duties of Customer Service Representative:
Responding to emails and telephone calls made...
DPDSouthampton
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
EvriSouthampton
Join Our Team of Self-Employed Couriers! .Are you looking for a flexible job with great earning potential? Look no further! .We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the best thing is you will only ...
DPDSouthampton
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
Hartley ResourcingSouthampton, 17 mi from Salisbury
We are recruiting for an exciting opportunity to join a brilliant small business as a Customer Service Advisor. You will be supporting the Customer Service team taking on various responsibilities, from talking to customers via telephone and email...
The Niche PartnershipEastleigh, 20 mi from Salisbury
support and more!Reporting to the Team Leader, you will be responsible for:
• Contacting customers via phone to agree on payments
• Setting up payment plans and negotiating terms with customers
• Taking inbound calls to answer queries and take payments...
Hays Plc - HaysBournemouth, 22 mi from Salisbury
My client is looking for 2 Customer Service Administrators to join the team due to internal movement.The role is office based until probation - then hybrid working can be offered£24,000 rising to £25,000 after probation Lovely refurbished offices...
Get new jobs by email!
Get email updates for the latest Phone Customer Service jobs in Salisbury
It's free, and you can cancel email updates at any time
Service Advisor
Salisbury | Permanent | £26,000 - £38,000/year | www.cv-library.co.uk |
Service Advisor
Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership.
The ideal Service Advisor -
• Previous experience in a service role is preferred.
• A passion to deliver a high standard of customer service.
• An organised individual who can deal with many duties on the move.
• Excellent telephone and face-to-face communication skills
• Administration skills, be able to use computers with confidence and the ability to organise and prioritise work.
Service Advisor key responsibilities -
• Establish rapport with and provide outstanding care to the customer
• Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products
• Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency
• Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles
• Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames.
• Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary
IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck
Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership.
The ideal Service Advisor -
• Previous experience in a service role is preferred.
• A passion to deliver a high standard of customer service.
• An organised individual who can deal with many duties on the move.
• Excellent telephone and face-to-face communication skills
• Administration skills, be able to use computers with confidence and the ability to organise and prioritise work.
Service Advisor key responsibilities -
• Establish rapport with and provide outstanding care to the customer
• Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products
• Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency
• Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles
• Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames.
• Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary
IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck
Best jobs you don't want to miss: