DPDBicester
Startingyour own business as an Owner Driver with DPD has never beeneasier.With our Owner Driver Franchise scheme, you can run yourown business and share in the growing success of DPD.We give youall you need to get started.From your own van, the best tech inthe business and all the training to get y...
Watford, 8 mi from Amersham
I am looking for an OUTBOUND Customer Service Agent who can work on a temporary basis, providing a world-class customer experience. The ideal candidate will be passionate about the customer journey and very confident dealing with various types...
Watford, 8 mi from Amersham
I am looking for an experienced Inbound Call Centre Agent who can work on a temporary basis, until the end of June, providing a world-class customer experience. The ideal candidate will be passionate about the customer journey and very confident...
Egham, 17 mi from Amersham
About The Role
Role Overview:
proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent...
Farnborough AirportFarnborough (Hampshire), 27 mi from Amersham
What we are looking for: Farnborough Airport Limited is looking for a Customer Service Agent/Concierge to work as part of the larger Customer Services team and report into the Customer Services Manager.
About the role: Within this role you will work...
Marks SattinEngland
A Large Construction/Contractor firm is urgently seeking a Payroll Administrator, to take ownership of an entire process for one of their Groups. ...
Trinity Resource SolutionsMarlow, 10 mi from Amersham
Are you a Customer Service Agent who is looking for a new and exciting opportunity to join a growing retail brand? Our client due to growth are looking for a Customer Service Agent to join them on a permanent basisIf you're looking for a company...
S4 Personnel LtdMarlow, 10 mi from Amersham
Ref: 1826
Job Title: Customer Service Agent (Temporary)
Salary: £24,000 - £26,000
Location: Marlow (Hybrid)
Length: 2-3 months (potential longer)
If you have telephone and Customer Service experience this is a great opportunity to work...
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Customer Service Agent
Egham | www.cv-library.co.uk |
Your new company
A leading international supplier of professional equipment is looking for a permanent Customer Service Agent to join their team full time. This role is based in Surrey, and it is an exciting opportunity to join a company and team who are as passionate about the products as the customers.
Your new role
As a Customer Service Agent, a list of your roles and responsibilities are highlighted below -
Acting as the first point of contact and meeting the needs of key customers
Ownership of customer cases from start to finish and providing an excellent customer service journey
Working towards and exceeding agreed SLA targets
Booking / scheduling engineers, resources, logistics, travel and critical spares
Booking / scheduling maintenance visits
Raising accurate escalations in a timely manager
Liaising and working with other departments and team members when necessary
Case diagnosis and first line qualification of customer issues before call outWhat you'll need to succeed
You will have excellent written and verbal communication skills, have experience handling inbound telephone calls and responding to customer enquiries. You will have experience using CRM and SAP and have previous experience scheduling and booking in engineers.
You will be able to prioritise efficiently and have confidence to work well within a team and independently.
What you'll get in return
This role is based in Surry with free parking onsite. The role is paying between £25,000 - £28,000 depending on experience. This role is 100% office based and shifts are currently alternating weekly between 7am-4pm and 10am-7pm. There is 23 days holiday plus 8 days bank holiday.
This is a great opportunity to join a well-established and reputable business.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
A leading international supplier of professional equipment is looking for a permanent Customer Service Agent to join their team full time. This role is based in Surrey, and it is an exciting opportunity to join a company and team who are as passionate about the products as the customers.
Your new role
As a Customer Service Agent, a list of your roles and responsibilities are highlighted below -
Acting as the first point of contact and meeting the needs of key customers
Ownership of customer cases from start to finish and providing an excellent customer service journey
Working towards and exceeding agreed SLA targets
Booking / scheduling engineers, resources, logistics, travel and critical spares
Booking / scheduling maintenance visits
Raising accurate escalations in a timely manager
Liaising and working with other departments and team members when necessary
Case diagnosis and first line qualification of customer issues before call outWhat you'll need to succeed
You will have excellent written and verbal communication skills, have experience handling inbound telephone calls and responding to customer enquiries. You will have experience using CRM and SAP and have previous experience scheduling and booking in engineers.
You will be able to prioritise efficiently and have confidence to work well within a team and independently.
What you'll get in return
This role is based in Surry with free parking onsite. The role is paying between £25,000 - £28,000 depending on experience. This role is 100% office based and shifts are currently alternating weekly between 7am-4pm and 10am-7pm. There is 23 days holiday plus 8 days bank holiday.
This is a great opportunity to join a well-established and reputable business.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
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