Warranty Specialist

Bradford | Permanent | £28,750 - £30,000/year | www.cv-library.co.uk |
Position: Automotive Warranty Claims Specialist
Location: Bradford, United Kingdom
Salary: £28,750 + Overtime

ARE YOU LOOKING TO COME OFF THE TOOLS??

VEHICLE TECHNICIAN / MECHANIC, THIS COULD BE FOR YOU

We are currently seeking an experienced Automotive Warranty Claims Specialist to join our team in Bradford. As a leading automotive company, we are committed to providing high-quality products and services to our customers. This role is crucial in ensuring that our customers receive prompt and efficient resolution for any warranty claims they may have.

Key Responsibilities:

 •  Process and manage warranty claims submitted by customers, dealerships, and suppliers in a timely and accurate manner.
 •  Review and validate warranty claims according to company policies and procedures.
 •  Communicate with customers, dealerships, and suppliers to gather necessary information and documentation for warranty claims.
 •  Collaborate with internal departments such as sales, service, and finance to ensure proper handling of warranty claims.
 •  Investigate and resolve any warranty claim disputes.
 •  Maintain accurate and up-to-date records of warranty claims and related data.
 •  Monitor warranty claim trends and provide recommendations for improvements to the warranty process.
 •  Keep up-to-date with industry standards and regulations related to warranty claims.

Qualifications:

 •  Minimum NVQ 2 in Vehicle Maintenance and Repair
 •  Strong understanding of warranty policies and procedures.
 •  Excellent communication and interpersonal skills.
 •  Ability to handle multiple tasks and prioritize effectively.
 •  Strong analytical and problem-solving skills.
 •  Proficient in Microsoft Office and other relevant software.
 •  Knowledge of automotive parts and components is an asset.
 •  Experience with warranty management systems is preferred.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development within our company. If you have a passion for the automotive industry and are looking for a challenging and rewarding role, then we want to hear from you.

Join our team and be a part of providing exceptional service and support to our valued customers. Apply now
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