Dover Precision ComponentsWidnes
Energy Resources industry, have pioneered technology developments and are renowned for the quality and reliability of their product range which includes reciprocating compressor valves, packing cases, pistons, rings, and wipers, supplying to both OEM's and the aftermarket.With established manufactur...
Rochdale, 4 mi from Bury (Greater Manchester)
Helpdesk Engineer
Remote - £25,000 - £35,000
Microsoft, Network, Support
Applause IT are proud to be working with an organisation based in in the north of England looking build out their IT support function with a Helpdesk Engineer ready...
Toywise Original LtdManchester, 10 mi from Bury (Greater Manchester)
1 / 2 Help Desk Operator Job description (Code: 3132) Our UK based company is looking to recruit an experienced Help Desk Operator. We are a Manchester-based company looking for a hardworking individual to provide front desk IT support to our...
EvriBury
Join Our Team of Self-Employed Couriers! - **£2000 Welcome Payment!**.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the b...
EvriBury
Join Our Team of Self-Employed Couriers! - **£2000 Welcome Payment!**.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the b...
Toywise Original LtdManchester, 10 mi from Bury (Greater Manchester)
Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.
1 / 2
Help Desk Operator
Job description (Code: 3132)
Our UK based company is looking to recruit an experienced...
Intellect GroupManchester, 10 mi from Bury (Greater Manchester)
Help Desk Support Technician - MSP - Manchester - £20K-£27K About the Company: Our client is a leading Managed Service Provider (MSP) based in Manchester, delivering innovative IT solutions to businesses across various industries. With a strong...
Applause ITRochdale, 4 mi from Bury (Greater Manchester)
Helpdesk Engineer
Remote - £25,000 - £35,000
Microsoft, Network, Support
Applause IT are proud to be working with an organisation based in in the north of England looking build out their IT support function with a Helpdesk Engineer ready to take...
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Helpdesk Manager
Bury (Greater Manchester) | www.cv-library.co.uk |
Helpdesk Manager - Facilities Management - Bury - Up to £38,000
About the Company
We are working with a growing Facilities Management organisation who are looking for a Helpdesk Manager for their office in North Manchester to run their expanding helpdesk team.
To manage a team of Helpdesk Co-ordinators, undertake training and produce reports for the organisation's board and clients.
Helpdesk Manager – The Rewards
Salary up to £38,000 + package
Benefits Helpdesk Manager - Requirements
Worked within an FM or Building services or similar maintenance environment previously
Worked on a helpdesk already and understands scheduling/planning
Excellent organisation skills, attention to detail and ability to multi-task
Strong I.T skills and high-level admin background
Good communication skills and telephone manner Helpdesk Manager - Responsibilities
To monitor the helpdesk and proactively manage KPI’s on the CAFM system
To manage computerised PPM and work records
To ensure PPM work orders are produced in a timely manner and all jobs closed to SLA’s
To respond to client problems and resolve all issues
To manage and produce reports, survey data and general management reports
Train up new staff, PDP’s and day-to-day team management.
To monitor outstanding work orders and produce backlog reports
To assist in invoice or KPI disputes
Motivate and manage other staff and manage their training requirements This role would suit a Helpdesk Manager, Senior Helpdesk Coordinator, Contact Centre Manager, Service Manager, Engineering Planner, Service Scheduler, or Facilities Manager.
About Us
Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to (url removed)/privacy-policy
About the Company
We are working with a growing Facilities Management organisation who are looking for a Helpdesk Manager for their office in North Manchester to run their expanding helpdesk team.
To manage a team of Helpdesk Co-ordinators, undertake training and produce reports for the organisation's board and clients.
Helpdesk Manager – The Rewards
Salary up to £38,000 + package
Benefits Helpdesk Manager - Requirements
Worked within an FM or Building services or similar maintenance environment previously
Worked on a helpdesk already and understands scheduling/planning
Excellent organisation skills, attention to detail and ability to multi-task
Strong I.T skills and high-level admin background
Good communication skills and telephone manner Helpdesk Manager - Responsibilities
To monitor the helpdesk and proactively manage KPI’s on the CAFM system
To manage computerised PPM and work records
To ensure PPM work orders are produced in a timely manner and all jobs closed to SLA’s
To respond to client problems and resolve all issues
To manage and produce reports, survey data and general management reports
Train up new staff, PDP’s and day-to-day team management.
To monitor outstanding work orders and produce backlog reports
To assist in invoice or KPI disputes
Motivate and manage other staff and manage their training requirements This role would suit a Helpdesk Manager, Senior Helpdesk Coordinator, Contact Centre Manager, Service Manager, Engineering Planner, Service Scheduler, or Facilities Manager.
About Us
Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to (url removed)/privacy-policy
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