Reading, 43 mi from Milton Keynes
Software Support / 1st Line Support / Technical Customer Service / Helpdesk Engineer required for my Reading based client.
Salary is £24k - 28.5k
This is a permanent role with HYBRID working conditions.
This role will suit someone who is a fresh...
DPDBicester
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
DPDBicester
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
Premier Group RecruitmentHertford, 33 mi from Milton Keynes
Job Description
Helpdesk Support Technician – Mandarin Speaking
As a skilled Mandarin speaker, this role will allow you to become more technical, helping to solve 1st line helpdesk tickets and having a more technical senior team around you...
Premier Group RecruitmentHertford, 33 mi from Milton Keynes
Helpdesk Support Technician – Mandarin Speaking As a skilled Mandarin speaker, this role will allow you to become more technical, helping to solve 1st line helpdesk tickets and having a more technical senior team around you to escalate issues up...
Premier Group RecruitmentHertford, 33 mi from Milton Keynes
Helpdesk Support Technician – Mandarin Speaking
As a skilled Mandarin speaker, this role will allow you to become more technical, helping to solve 1st line helpdesk tickets and having a more technical senior team around you to escalate issues up...
Project PeopleBracknell, 42 mi from Milton Keynes
1st Line Technical Support Agent
6 month rolling PAYE Contract
Bracknell on site, 24/7 working 4 days on 4 days off – mixture of day and night 12 hour shifts.
Brief Overview of role / project:
We are looking for someone with a flexible...
Ascendant RecruitmentLittle Irchester, 18 mi from Milton Keynes
Help Desk Advisor
Permanent
Wellingborough / Hybrid
£24,(Apply online only) to £26,(Apply online only) Depending on Experience
My client is looking for a Help Desk Advisor to support their retail customers with technical queries over the phone...
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Customer Support Technician
Milton Keynes | Permanent | £33,000 - £35,000/year | www.cv-library.co.uk |
HYBRID | MONDAY - FRIDAY ONLY | PERMANENT ROLE
MUST BE FLUENT IN ENGLISH AND FRENCH, SPANISH, ITALIAN OR GERMAN
We are recruiting for a Customer Support Technician to work for our client in the manufacturing industry.
As a Customer Support Technician your duties will include
• Clarifying customer technical requirements ahead of new project installations and briefing the production team
• Supporting customers during project installation
• Setting up monitoring diagrams, users, alerts and calculations
• Attending site when required to support customer installations or investigate reported faults
• Assisting customers with technical queries and fault reports by phone, email and through a help desk ticket system
• Managing the return and replacement of faulty equipment
• Assisting with fault diagnosis and contributing to fault reduction
• Providing training to customers mostly using teleconferencing, sometimes on site or in our facility
• Configuring equipment to customer specifications, fitting mounting brackets and ancillary equipment, packing for dispatch
• Receiving returned equipment and diagnosing faults
• Carrying out minor repairs and refurbishment of equipment
To be a successful candidate for the Customer Support Technician role, you will:
• Have demonstrable experience of customer service in an engineering, or technical environment
• Excellent customer relations skills
• Fluent in English plus either Italian, Spanish, German or French
• Good ability with Excel, and other Office apps
• Understanding of IP Networking
• Site experience in Rail and/or Construction is preferred
The working hours and salary for the Customer Support Technician role are as follows:
• Monday to Friday
• 08:00-16:30
• Hybrid - 2 days from home, 3 days in the office
• Must be able to complete initial training in Milton Keynes office
• £33,000 - £35,000 Depending on Experience
MUST BE FLUENT IN ENGLISH AND FRENCH, SPANISH, ITALIAN OR GERMAN
We are recruiting for a Customer Support Technician to work for our client in the manufacturing industry.
As a Customer Support Technician your duties will include
• Clarifying customer technical requirements ahead of new project installations and briefing the production team
• Supporting customers during project installation
• Setting up monitoring diagrams, users, alerts and calculations
• Attending site when required to support customer installations or investigate reported faults
• Assisting customers with technical queries and fault reports by phone, email and through a help desk ticket system
• Managing the return and replacement of faulty equipment
• Assisting with fault diagnosis and contributing to fault reduction
• Providing training to customers mostly using teleconferencing, sometimes on site or in our facility
• Configuring equipment to customer specifications, fitting mounting brackets and ancillary equipment, packing for dispatch
• Receiving returned equipment and diagnosing faults
• Carrying out minor repairs and refurbishment of equipment
To be a successful candidate for the Customer Support Technician role, you will:
• Have demonstrable experience of customer service in an engineering, or technical environment
• Excellent customer relations skills
• Fluent in English plus either Italian, Spanish, German or French
• Good ability with Excel, and other Office apps
• Understanding of IP Networking
• Site experience in Rail and/or Construction is preferred
The working hours and salary for the Customer Support Technician role are as follows:
• Monday to Friday
• 08:00-16:30
• Hybrid - 2 days from home, 3 days in the office
• Must be able to complete initial training in Milton Keynes office
• £33,000 - £35,000 Depending on Experience
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