Customer Service Advisor

Crawley | Permanent, Contract, Temporary | Part-time | www.cv-library.co.uk |
Position: Customer Service Adviser
Contract Type: Maternity Cover
Location: Crawley
Job Description:
Are you a dedicated Customer Service Adviser looking for a new challenge? Join our client's team in Crawley on a maternity cover contract! As a Customer Service Adviser, you'll play a vital role in handling calls and delivering exceptional customer service.
While prior call centre experience is a must, familiarity with repairs or social housing environments would be beneficial.

Key Responsibilities:
 •  Handle incoming calls professionally and efficiently.
 •  Provide support and assistance to customers with their inquiries and concerns.
 •  Maintain accurate records of customer interactions and transactions.
 •  Collaborate with colleagues to ensure seamless service delivery.
 •  Contribute to the overall success and efficiency of our customer service team.
Why Join Us?
 •  Opportunity to make a positive impact in the community.
 •  Dynamic work environment with supportive colleagues.
 •  Chance to showcase your customer service skills and grow professionally.

Requirements:
 •  Essential: Previous call centre experience.
 •  Advantageous: Familiarity with repairs or social housing environments.
 •  Excellent communication and problem-solving abilities.
 •  Ability to thrive in a fast-paced, customer-focused environment.
Don't miss out on this chance to advance your career and be part of a team dedicated to delivering exceptional customer service
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