Automation Experts LtdBirmingham, 2 mi from Sutton Coldfield
performance automation & electrical systems for a diverse range of industries.
Control Systems Engineer
To £52k + Car, Paid Overtime, Healthcare, Mileage
£13M T/O Business. West Midlands Based.
Ref: 22637
Control Systems Engineer – The Role:
• Systematic...
Birmingham, 2 mi from Sutton Coldfield
A thriving provider of electrical control solutions now seeks an experienced Control Engineer to join their developing team. Well known business designing & manufacturing high performance automation & electrical systems for a diverse range...
Leidos Innovations UK LimitedWest Bromwich, 3 mi from Sutton Coldfield
Systems EngineerWe are in search of a Systems Engineer for our Leidos engineering capability.
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
The successful Systems Engineer will have...
M-Tec Engineering Solutions LimitedBirmingham, 2 mi from Sutton Coldfield
An automotive 1st tier supplier located in the West Midlands is actively looking to recruit a Quality Systems Engineer.
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
As Quality...
Automation ExpertsBirmingham, 2 mi from Sutton Coldfield
A thriving provider of electrical control solutions now seeks an experienced Control Engineer to join their developing team. Well known business designing & manufacturing high performance automation & electrical systems for a diverse range...
Yoh, A Day & Zimmermann CompanyBirmingham, 2 mi from Sutton Coldfield
Senior Software Systems Engineer Birmingham
Our client, a leading innovator in sustainable transportation solutions, is revolutionising the commercial vehicle industry with Hyper Rapid DC charging solutions. With a focus on electrifying transport...
Yoh, A Day & Zimmermann CompanyBirmingham, 2 mi from Sutton Coldfield
Senior Software Systems Engineer Birmingham
Our client, a leading innovator in sustainable transportation solutions, is revolutionising the commercial vehicle industry with Hyper Rapid DC charging solutions. With a focus on electrifying transport...
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Technical Support Machine Control
Sutton Coldfield | Permanent | www.cv-library.co.uk |
Office Based Technical Support Machine Control
Birmingham, UK
Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements.
Job Summary
The main function of the position is to provide technical support to customers on operational or maintenance and service of GPS machine control products.
The Technical Support will diagnose potential hardware, software and systems failures using established procedures and determines most cost-effective repair/resolution to minimize customer downtime.
Primary Responsibilities
• Provide timely and efficient service to customers and end-users.
• Handle email and telephone support to customers and colleagues for products so customers are satisfied and realize an immediate return on their investment.
• Develop a thorough understanding of the company's products and services.
• Work closely with Priority Support to promote support and repair services products to clients.
• Responsible for all aspects of standard product installation, alongside Flannery GPS Service
Engineers.
• Instruct customers in the operation and maintenance of the product(s).
• Ensure all documentation is provided to customer.
• Handle technical support cases assisting customers with CAD model queries.
• Support internal sales and customers with product demonstrations
• Train on Operation and usage of Leica Machine Control and Trimble TPS & GPS Solutions.
• Maintain a professional company image during all trainings and interactions.
Characteristics / Skills
• A team player able to leverage resources through sound organizational skills and teamwork.
• Consultative problem solving – involves customer in problem solving by asking appropriate questions.
• Strong communication skills, both verbally and in writing.
• Demonstrated ability to understand the knowledge level of customer and modify communication for the knowledge level.
• Experience with Machine Control products desirable. Trimble , Leica or Topcon
• Demonstrate and project a high level of energy and enthusiasm.
• Must be comfortable with learning new computer applications.
• Must be proficient with Microsoft Word, Excel and Outlook.
• Strong CAD technical skills
Education / Experience
• Two-plus years technical, Land- Survey and/or Civil engineering Survey experience.
Highly Desirable
• Degree in Civil engineering or HNC Diploma in Construction Surveying
Birmingham, UK
Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements.
Job Summary
The main function of the position is to provide technical support to customers on operational or maintenance and service of GPS machine control products.
The Technical Support will diagnose potential hardware, software and systems failures using established procedures and determines most cost-effective repair/resolution to minimize customer downtime.
Primary Responsibilities
• Provide timely and efficient service to customers and end-users.
• Handle email and telephone support to customers and colleagues for products so customers are satisfied and realize an immediate return on their investment.
• Develop a thorough understanding of the company's products and services.
• Work closely with Priority Support to promote support and repair services products to clients.
• Responsible for all aspects of standard product installation, alongside Flannery GPS Service
Engineers.
• Instruct customers in the operation and maintenance of the product(s).
• Ensure all documentation is provided to customer.
• Handle technical support cases assisting customers with CAD model queries.
• Support internal sales and customers with product demonstrations
• Train on Operation and usage of Leica Machine Control and Trimble TPS & GPS Solutions.
• Maintain a professional company image during all trainings and interactions.
Characteristics / Skills
• A team player able to leverage resources through sound organizational skills and teamwork.
• Consultative problem solving – involves customer in problem solving by asking appropriate questions.
• Strong communication skills, both verbally and in writing.
• Demonstrated ability to understand the knowledge level of customer and modify communication for the knowledge level.
• Experience with Machine Control products desirable. Trimble , Leica or Topcon
• Demonstrate and project a high level of energy and enthusiasm.
• Must be comfortable with learning new computer applications.
• Must be proficient with Microsoft Word, Excel and Outlook.
• Strong CAD technical skills
Education / Experience
• Two-plus years technical, Land- Survey and/or Civil engineering Survey experience.
Highly Desirable
• Degree in Civil engineering or HNC Diploma in Construction Surveying
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