Dover Precision ComponentsWidnes
Energy Resources industry, have pioneered technology developments and are renowned for the quality and reliability of their product range which includes reciprocating compressor valves, packing cases, pistons, rings, and wipers, supplying to both OEM's and the aftermarket.With established manufactur...
NorthreachChester, 24 mi from Skelmersdale
an experienced Savings & Customer Service Specialist to support the existing and prospective savings customer base via online secure message, telephone, email, post and webchat. Please note, this is a full time office based role Mon - Fri Responsibilities...
EvriBury
Join Our Team of Self-Employed Couriers! - **£2000 Welcome Payment!**.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the b...
EvriBury
Join Our Team of Self-Employed Couriers! - **£2000 Welcome Payment!**.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the b...
EvriBury
Join Our Team of Self-Employed Couriers! - **£2000 Welcome Payment!**.Are you looking for a flexible job with great earning potential? Look no further!.We have immediate opportunities for you to join our team with plenty of options for you to choose from across our 7-day delivery operation and the b...
CCR Recruitment GroupLiverpool, 8 mi from Skelmersdale
Job Title: Customer Service Specialist
Location: Liverpool, City Centre
Salary: £23,000 - £25,000
Hours: Monday - Friday normal business hours
As a Customer Service Specialist, you'll be the main point of contact for our client’s members. Your...
Charterhouse Recruitment ServicesChester, 24 mi from Skelmersdale
CUSTOMER SERVICE SPECIALIST (FINANCIAL SERVICES)
We are delighted to working with our client based in Chester who are expanding their Savings team with a Customer Service Specialist. Our client is a unique and growing business within the financial...
Halecroft RecruitmentManchester, 21 mi from Skelmersdale
Our client based in Trafford Park is looking to recruit a Transport Customer Service Specialist on a Temporary 12-month contract starting 3rd June 2024.
Duties:
• Manage customer-related calls (inbound & outbound)
• Raise work orders, ensure...
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Customer Service Specialist
Ormskirk | Permanent | £23,500 - £24,000/year | www.cv-library.co.uk |
Customer Service Specialist
Permanent Role
Ormskirk – Office Based
£23,000 – £24,500 DOE
Monday – Friday 9am- 5-30pm and a rotational Saturday (approx. 1 in 3)
An exciting opportunity has come up to join UK based touring expert in escorted touring holidays offering unparalleled adventure and once in a lifetime travel experiences. They have had huge growth over the last few years and due to this I am looking to recruit a Customer Service Specialist responsible for promoting and booking customer holiday arrangements on their behalf.
The right candidate will be passionate about delivering excellent customer service and putting the customer at the heart of what we do. You will be organised, self-managed, with the ability to multi-task. Professionalism and a nice friendly telephone manner are key to ensuring customer satisfaction.
Your responsibilities will include:
Ensure enquiries are answered in a timely fashion and in a helpful and precise manner.
Complete all administration to process the booking efficiently and accurately.
Build customer confidence in level of service provided by managing expectations.
Deal effectively with issues and complaints and determine the next best step.
Liaise with Aviation and Operations to ensure the booking is finalised as appropriate.
Responsible for inbound calls and emails as required.
Continuously monitor service delivery to share best practice with the team.
Nurture e-mail relationships with other relevant partners e.g Ground Agents.
Contribute positively towards achievement of organisational targets.
Develop own skills and knowledge to improve customer service performance.
Essential:
Customer service experience in a business environment
Clear communicator at all level over the telephone and written emails
Empathetic to the needs and requirements of colleagues and customers
Positive attitude and strong interpersonal skills
Adaptable to changes in the workload and key tasks
Attention to detail and accuracy
GCSE C or above (or equivalent) in Maths and English
Computer literate
Desirable:
Strong geographical knowledge
Worked in a fast-paced environment
Benefits Include:
24 days holiday plus your birthday off (plus Bank Holidays)
5% pension contribution
Discounted holidays and tours
The opportunity to buy and sell leave through salary sacrifice from Jan 24
This is a exciting opportunity for somebody with the right skills and experience to be part of an organisation who is experiencing unprecedented growth.
If this sounds like the perfect role for you then, please submit your CV.
This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.
Should you apply for this role, we will process your data as detailed in our and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time
Permanent Role
Ormskirk – Office Based
£23,000 – £24,500 DOE
Monday – Friday 9am- 5-30pm and a rotational Saturday (approx. 1 in 3)
An exciting opportunity has come up to join UK based touring expert in escorted touring holidays offering unparalleled adventure and once in a lifetime travel experiences. They have had huge growth over the last few years and due to this I am looking to recruit a Customer Service Specialist responsible for promoting and booking customer holiday arrangements on their behalf.
The right candidate will be passionate about delivering excellent customer service and putting the customer at the heart of what we do. You will be organised, self-managed, with the ability to multi-task. Professionalism and a nice friendly telephone manner are key to ensuring customer satisfaction.
Your responsibilities will include:
Ensure enquiries are answered in a timely fashion and in a helpful and precise manner.
Complete all administration to process the booking efficiently and accurately.
Build customer confidence in level of service provided by managing expectations.
Deal effectively with issues and complaints and determine the next best step.
Liaise with Aviation and Operations to ensure the booking is finalised as appropriate.
Responsible for inbound calls and emails as required.
Continuously monitor service delivery to share best practice with the team.
Nurture e-mail relationships with other relevant partners e.g Ground Agents.
Contribute positively towards achievement of organisational targets.
Develop own skills and knowledge to improve customer service performance.
Essential:
Customer service experience in a business environment
Clear communicator at all level over the telephone and written emails
Empathetic to the needs and requirements of colleagues and customers
Positive attitude and strong interpersonal skills
Adaptable to changes in the workload and key tasks
Attention to detail and accuracy
GCSE C or above (or equivalent) in Maths and English
Computer literate
Desirable:
Strong geographical knowledge
Worked in a fast-paced environment
Benefits Include:
24 days holiday plus your birthday off (plus Bank Holidays)
5% pension contribution
Discounted holidays and tours
The opportunity to buy and sell leave through salary sacrifice from Jan 24
This is a exciting opportunity for somebody with the right skills and experience to be part of an organisation who is experiencing unprecedented growth.
If this sounds like the perfect role for you then, please submit your CV.
This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.
Should you apply for this role, we will process your data as detailed in our and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time
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