AWD onlineWokingham
Digital Project Manager / IT Service Manager with experience of AI and Automation technologies, driving digital transformation and excellent leadership/management skills is required for a Digital and Technology Team (DDaT) at a well-established...
London, 32 mi from Wokingham
Looking for a highly organised, enthusiastic and energetic Client Service Manager to join our fun-loving, creative and talented team, producing the highest quality print and production for some major brands. You will be responsible for managing...
Wokingham
Are you a dynamic Office & Customer Service Manager, who is looking for an exciting new challenge? Do you have outstanding customer service and leadership skills? If so, this could be the perfect role for you!
Our client is based on the outskirts...
ABPM Recruitment LimitedEngland
Accounts and Audit Manager | Leading Accountancy Practice | Nottinghamshire | £35,000 to £45,000. Join a leading Accountancy Practice in Nottinghamshire as their new Accounts and Audit Senior; this role offers the successful candidate the chance to further their finance career in the Accountancy Pr...
Hays Accountancy and FinanceAbingdon
Due to our client's continued growth and success, an exciting opportunity has become available for an experienced Accounts Manager based in their Abingdon office Accounts Manager is responsible for working with other Managers/ Assistant Managers and Directors to deliver accounting support to a range...
EpsilonWoodside, 8 mi from Wokingham
with a laser focus on the coordinated efforts of the teams expert delivery of exceptional client services.
A Client Services Manager at Epsilon is a unique role that combines Digital MarTech, Project Management, Product, and Creative specialisation, as well...
EpsilonWoodside, 8 mi from Wokingham
and Southeast Asia. Yieldify needs talented people who want a career-making opportunity, are performance-driven, and thrive in a dynamic culture of openness, collaboration and innovation.
We are looking for a Client Services Manager to join our awesome team...
Journey recruitmentWokingham
Are you a dynamic Office & Customer Service Manager, who is looking for an exciting new challenge? Do you have outstanding customer service and leadership skills? If so, this could be the perfect role for you!
Our client is based on the outskirts...
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Customer Service Manager
Wokingham | Permanent | £46,000 - £54,000/year | www.cv-library.co.uk |
Customer Services Manager
Location: Wokingham, Berkshire
Salary: £46k - £54k (DOE) + Excellent Benefits
The Client:
Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.
The Role:
As a Customer Services Manager, you will manage and lead the customer service team to maintain and improve client relationships and operational goals.
Responsibilities:
Create and implement policies and procedures for customer service.
Establish and convey standards for service.
Cultivate customer relations through networking.
Oversee daily operations of the service team.
Delegate tasks effectively for departmental efficiency.
Ensure resources for service delivery.
Review and manage customer complaints.
Handle escalated service issues.
Implement strategies for service quality enhancement.
Requirements:
Previously worked as a Customer Services Manager or in a similar role.
At least 3 years of experience in a management role.
Have industry experience.
Background in customer service and leadership roles.
Understanding of customer service principles and practices.
Strong product knowledge.
Degree in Business Administration or relevant field.
Skilled in CRM and MS Office.
Ideally have experience in aviation maintenance / parts or possess a CSM background in technical fields.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords : Customer Service Manager, Customer Service, Client Relationship, Business Support, Team leader, Manager, Engineering, Aerospace
Location: Wokingham, Berkshire
Salary: £46k - £54k (DOE) + Excellent Benefits
The Client:
Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.
The Role:
As a Customer Services Manager, you will manage and lead the customer service team to maintain and improve client relationships and operational goals.
Responsibilities:
Create and implement policies and procedures for customer service.
Establish and convey standards for service.
Cultivate customer relations through networking.
Oversee daily operations of the service team.
Delegate tasks effectively for departmental efficiency.
Ensure resources for service delivery.
Review and manage customer complaints.
Handle escalated service issues.
Implement strategies for service quality enhancement.
Requirements:
Previously worked as a Customer Services Manager or in a similar role.
At least 3 years of experience in a management role.
Have industry experience.
Background in customer service and leadership roles.
Understanding of customer service principles and practices.
Strong product knowledge.
Degree in Business Administration or relevant field.
Skilled in CRM and MS Office.
Ideally have experience in aviation maintenance / parts or possess a CSM background in technical fields.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords : Customer Service Manager, Customer Service, Client Relationship, Business Support, Team leader, Manager, Engineering, Aerospace
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