AppleBasingstoke
Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that’s unlike any other. As a Specialist, it starts with you discovering customers’ needs. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple ...
CGIReading
Job order
• J0124-0052
• Permanent Full Time.Reading, England
• South East, United Kingdom.Be part of something interesting and rewarding and join us as aMobile Security Officer at our Readingoffice.CGI was recognised in the Sunday TimesBest Places to Work List 2023 and has been named one of the World...
Reading, 4 mi from Wokingham
Assisting senior engineers with validations and troubleshooting.
• Learning the intricacies of cutting-edge lab technology.
• Developing strong customer service skills and building relationships with clients.
• Applying your academic knowledge...
Reading, 4 mi from Wokingham
on Hydraulic hoses in the workshop in Reading and at customer sites.
The Service Engineer / Hydraulic Technician / Hydraulic Engineer will ideally have an engineering background in hydraulics, valves, hoses, pumps, motors, rotating equipment, capital equipment...
Verto PeopleReading, 4 mi from Wokingham
on Hydraulic hoses in the workshop in Reading and at customer sites.
The Service Engineer / Hydraulic Technician / Hydraulic Engineer will ideally have an engi click apply for full job details...
Verto PeopleReading, 4 mi from Wokingham
Engineer / Hydraulic Technician / Hydraulic Engineer will provide repair, service, and maintenance on Hydraulic hoses in the workshop in Reading and at customer sites.
The Service Engineer / Hydraulic Technician / Hydraulic Engineer will ideally have...
Trs ConsultingReading, 4 mi from Wokingham
Progression
The Role - Field Service Engineer, Nuclear Medicine Imaging Systems
Following expansion, they seek to recruit a customer focused and technically motivated Field Service Engineer responsible for the service, repair and maintenance of their range...
Verto PeopleReading, 4 mi from Wokingham
on Hydraulic hoses in the workshop in Reading and at customer sites.The Service Engineer / Hydraulic Technician / Hydraulic Engineer will ideally have an engi...WHJS1_UKTJ...
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Customer Service Manager
Wokingham | Permanent | £46,000 - £54,000/year | www.cv-library.co.uk |
Customer Services Manager
Location: Wokingham, Berkshire
Salary: £46k - £54k (DOE) + Excellent Benefits
The Client:
Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.
The Role:
As a Customer Services Manager, you will manage and lead the customer service team to maintain and improve client relationships and operational goals.
Responsibilities:
Create and implement policies and procedures for customer service.
Establish and convey standards for service.
Cultivate customer relations through networking.
Oversee daily operations of the service team.
Delegate tasks effectively for departmental efficiency.
Ensure resources for service delivery.
Review and manage customer complaints.
Handle escalated service issues.
Implement strategies for service quality enhancement.
Requirements:
Previously worked as a Customer Services Manager or in a similar role.
At least 3 years of experience in a management role.
Have industry experience.
Background in customer service and leadership roles.
Understanding of customer service principles and practices.
Strong product knowledge.
Degree in Business Administration or relevant field.
Skilled in CRM and MS Office.
Ideally have experience in aviation maintenance / parts or possess a CSM background in technical fields.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords : Customer Service Manager, Customer Service, Client Relationship, Business Support, Team leader, Manager, Engineering, Aerospace
Location: Wokingham, Berkshire
Salary: £46k - £54k (DOE) + Excellent Benefits
The Client:
Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.
The Role:
As a Customer Services Manager, you will manage and lead the customer service team to maintain and improve client relationships and operational goals.
Responsibilities:
Create and implement policies and procedures for customer service.
Establish and convey standards for service.
Cultivate customer relations through networking.
Oversee daily operations of the service team.
Delegate tasks effectively for departmental efficiency.
Ensure resources for service delivery.
Review and manage customer complaints.
Handle escalated service issues.
Implement strategies for service quality enhancement.
Requirements:
Previously worked as a Customer Services Manager or in a similar role.
At least 3 years of experience in a management role.
Have industry experience.
Background in customer service and leadership roles.
Understanding of customer service principles and practices.
Strong product knowledge.
Degree in Business Administration or relevant field.
Skilled in CRM and MS Office.
Ideally have experience in aviation maintenance / parts or possess a CSM background in technical fields.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords : Customer Service Manager, Customer Service, Client Relationship, Business Support, Team leader, Manager, Engineering, Aerospace
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