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Practice Manager

apartmentPortman DentexplaceDorking, 26 mi from Wokingham
If you're a patient-focused Practice Manager looking for a rewarding role in a friendly and professional environment, look no further than Longborough Dental & Implant Clinic, part of the Portman Dentex group in Dorking. Full time hours available...
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Are you a dedicated and compassionate Practice Nurse seeking a fulfilling role in primary care? We have partnered with a well-established, and forward-thinking Teaching Practice in Reading who are excited to welcome a new Practice Nurse...
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GP Practice Manager

placeHarrow, 25 mi from Wokingham
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apartmentHays Accountancy and FinanceplaceFarnham
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Management Accountant/Bookkeeper

apartmentHays Accountancy and FinanceplaceHenley-on-Thames
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apartmentHays Accountancy and FinanceplaceAlton
Experienced bookkeeper with a good knowledge of the VAT rules on what can and cannot be claimed. ...
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Practice Manager

apartmentBayfields Opticians and AudiologistsplaceEpsom, 25 mi from Wokingham
Practice Manager You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. Ewell, KT17 1RL We are looking for a Practice Manager to join our team in Ewell. This is a full time role...
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Dental Practice Manager

apartmentZest BusinessplaceRedhill (Surrey), 31 mi from Wokingham
Dental Practice Manager Jobs in Redhill, Surrey. INDEPENDENT, well-established practice with 100+ years of local experience, competitive hourly rate, fantastic local reputation, friendly and welcoming team. ZEST Dental Recruitment is working...
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Customer Service Manager

Wokingham | Permanent | £46,000 - £54,000/year | www.cv-library.co.uk |
Customer Services Manager

Location: Wokingham, Berkshire
Salary: £46k - £54k (DOE) + Excellent Benefits

The Client:

Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.

The Role:

As a Customer Services Manager, you will manage and lead the customer service team to maintain and improve client relationships and operational goals.

Responsibilities:

Create and implement policies and procedures for customer service.
Establish and convey standards for service.
Cultivate customer relations through networking.
Oversee daily operations of the service team.
Delegate tasks effectively for departmental efficiency.
Ensure resources for service delivery.
Review and manage customer complaints.
Handle escalated service issues.
Implement strategies for service quality enhancement.

Requirements:

Previously worked as a Customer Services Manager or in a similar role.
At least 3 years of experience in a management role.
Have industry experience.
Background in customer service and leadership roles.
Understanding of customer service principles and practices.
Strong product knowledge.
Degree in Business Administration or relevant field.
Skilled in CRM and MS Office.
Ideally have experience in aviation maintenance / parts or possess a CSM background in technical fields.

Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Keywords : Customer Service Manager, Customer Service, Client Relationship, Business Support, Team leader, Manager, Engineering, Aerospace