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Do you have a genuine passion for all things food and drink, can provide excellent, energetic service to all of our guests and would like to join a diverse, highly motivated and professional team? We are recruiting outgoing, talented individuals to join our team. Transparent Tronc policy where 100% ...
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Life Insurance Advisor Essential Insurance Sale M33 £30,000 - £75,000+ a year Overview Due to the addition of several new contracts with wealth managers and the largest mortgage network in the UK we have seen a substantial increase...
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Insurance Renewals Advisor

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Insurance Renewals Advisor Salary - £25k + Commission Hours - Full time permanent - Monday to Friday 09:00 - 17:00 Location: Manchester The role of an Insurance Renewals Advisor encompasses managing the entire customer experience. This includes...
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Group FC | PE Backed

apartmentMarks SattinplaceLeeds
Marks Sattin are delighted to be Retained by a leading PE Backed Services Group to help appoint a new Group FC.Reporting into the Chief Finance Officer, this represents a great opportunity for a confident finance professional to join an exciting and fast moving, acquisitive business in a rapidly evo...
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Insurance Advisor

apartmentHowdenplaceYork, 28 mi from Bradford
risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for an Insurance Advisor to join our Howden Consumer & Local Commercial team...
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Insurance Advisor

apartmentRobert Walters - SydneyplaceManchester, 33 mi from Bradford
Insurance Advisor Salary: £22,500 - £27,000 Location: Manchester Insurance Advisor Salary: £22,500 - £27,000 Location: Manchester Keywords: Customer Service, Insurance, Renewal Advisor, Manchester We are seeking a passionate and dedicated...
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Insurance Adviser

apartmentEmployment SpecialistsplaceBury (Greater Manchester), 26 mi from Bradford
Our leading Commercial Broking client with a presence across East Anglia is looking to recruit additional Insurance Advisers. This is a great opportunity for you to develop your career working very closely with Business clients. Also, it's a Group...
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Vehicle Technicians Needed

Bradford | Permanent | £28,875/year | www.cv-library.co.uk |
Technical Claims Specialist, Hybrid Homeworking - Bradford

Looking to come off the tools...? How about a better work life balance with a hybrid home working role...?

Resolve Recruitment are working with one of the worlds largest vehicle warranty companies. Due to progression/internal movement, our client seek a number of Technical Claims Specialist to work flexibly from home and their Bradford offices once training period has been completed.

Overview:

Dealing with claims and incoming telephone enquiries received from customers, dealerships and the end users and providing a consistently superior customer service levels at all times by meeting or exceeding our customer's expectations. Using their expert technical knowledge to authorise claims and negotiate claims payments for mechanical breakdown, parts and labour rates, which can often involve very high values.

Duties:

To ensure all telephone claims are processed proactively and efficiently within the limits of authority and in line with company policy and ensure claimants are informed of the status of the claim - where a claim is rejected or adjusted.
Where requested to process claims payments within the limits of authority and in line with company policy and the terms and condition of the product.
Using their technical expertise to make claims decisions.
To deliver a consistently superior customer experience, ensuring that we have met all the customer's needs, answered all their questions and that then customer fully understands our decisions.

To conform to all company policies in force at all times e.g. the security of corporate information, electronic mail policy, computer usage policy.Required Experience:

Holds a City & Guilds/NVQ Level 2 or 3 certificate or equivalent in Motor Vehicle Engineering (Essential).
Previous Experience of working in a Motor Vehicle Engineering environment (Essential).
Evidence of working in a FCA regulated environment (Desirable but not essential).
Able to demonstrate excellent customer service skills (Essential).

Evidence of working in a customer focused environment (Desirable but not essential).Hours & package:

Great basic salary of £28,875 per annum
Monday to Friday - between 0830 and 1730 - 37.5 hours per week
Optional overtime (x1.5) (Apply online only) every Saturday
Company pension scheme
4x annual salary life insurance benefit
Hybrid homeworking schedule once training has been completed

Optional benefits to buy - cycle to work scheme, holidays to buy scheme, gym flex and PMI health careKey:

Vehicle Technician, Mechanic, NVQ Level 3, IMI Level 3, Technical Claims Specialist, Claims Specialist, Claims Advisor, Claims Handler, Insurance, Warranty Insurance, Bradford