local_fire_departmentUrgent

Customer Service Administrator

apartmentHAYSplaceManchester, 42 mi from Uttoxeter
Customer Service Administrator, based in Middleton, £25,000, immediate starting, European language needed Your new company This manufacturing business is seeking a Customer Service Administrator to join their team due to the growth and success...
apartmentKelly Services (UK) LtdplaceWest Bromwich, 24 mi from Uttoxeter
Are you a personable Customer service administrator with excellent skills in relationship building? My Birmingham based client is looking for a Customer Service Administrator on a Temp to Perm basis. If successful you will be required to Deliver...
electric_boltImmediate start

Franchise Driver (Apply in minutes)

apartmentDPDplaceStoke-on-Trent
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
apartmentDPDplaceStoke-on-Trent
Starting your own business as an Owner Driver with DPD has never been easier.With our Owner Driver Franchise scheme, you can run your own business and share in the growing success of DPD.We give you all you need to get started.From your own van, the best tech in the business and all the training to ...
business_centerHigh salary

Customer Service Administrator

apartmentTHE RECRUITMENT DUOplaceBirmingham, 24 mi from Uttoxeter
Role: Customer Service Administrator Contract: Permanent Salary: £23,000 increasing to £23,500 plus annual bonus after probation Location: Birmingham business park 3 days and home working 2 days We are working on behalf of our client who...
apartmentSf RecruitmentplaceNottingham, 29 mi from Uttoxeter
in Hucknall (Newstead Village), dedicated to providing top-notch service to their valued customers. Currently, they are seeking a dedicated and enthusiastic individual to join their team as a Part-Time Customer Service Administrator. Position: Customer Service...
check_circleNew offer

Customer Service Administrator

apartmentElliott RecruitmentplaceRedditch, 45 mi from Uttoxeter
Customer Service Administrator Redditch £24k + bonus Customer Service Administrator - Monday to Friday 9am to 5pm- No Sales! We are looking for a Customer Service Administrator to join our Redditch based clients team on a permanent basis. My...
Get new jobs by email!
Get email updates for the latest Customer Service Administrator jobs in Uttoxeter
It's free, and you can cancel email updates at any time

Customer Service Administrator

Birmingham | Permanent | www.cv-library.co.uk |
Are you a personable Customer service administrator with excellent skills in relationship building?

My Birmingham based client is looking for a Customer Service Administrator on a Temp to Perm basis. If successful you will be required to Deliver exceptional levels of service and build relationships between the company and their customers.

Benefits:

Hourly rate up to £13.50 (Dependent on experience)
29 days holiday
Free onsite parking
Gym Membership
Employee discounts

Duties and Responsibilities:

Act as a dedicated point of contact for complex/at risk customers to enhance/rebuild customer relationships.

Provide timely, accurate and financial monthly reports and analysis for General Manager & Customer Service Manager
Manage outstanding journals to ensure timely resolution, revenue generation and discount approvals as required.
Analyse lost business and complaint management data - ability to see the bigger picture, identify key issues/trends.
Proactively maintain the sales ledger including the allocation of receipts to the sales ledger to ensure overdue accounts are updated.
Ensure debtors are entered on the warning list if necessary.
Manage outstanding journals to ensure timely resolution, revenue generation and discount approvals as required.
Manage & respond to all direct customer communication, complex/at risk customers, via telephone and email effectively and efficiently.

Skills and Experience:

Excellent working knowledge of Microsoft Office, excel & Dynamics.
Good attention to detail and ability to analyse data.
Customer and solution focused.
Excellent communication skills both verbal and written.
Ability to work on own initiative and to deadlines.

Good organisational and multitasking skills
Apply Now !

KSBirmingham

Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's . For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement.

As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age