Reception & Visitor Coordinator / Admin
What's involved with this role:
Temporary Reception & Visitor Coordinator / Admin
Reference no: VLA 5247897
Pay rate: £13.72 per hour PAYE
Hours per week: 40 Monday to Friday, 08:30 – 17:00
This opening assignment is for 3-4 months
City: SOUTHWARK
Enhanced DBS disclosure required
A Reception & Visitor Coordinator is required to act as first point of contact for all visitors, including wider staff, corporate clients, council and government bodies, and school groups, ensuring they are welcomed, inducted and find where they need to be.
Responsible for the smooth running of a busy reception desk and visitor centre at the Southwark Integrated Waste Management Facility, providing courteous and professional service to visitors and staff. Assist the Support services Team Leader to provide internal communications support and event coordination for the contract as required.
Key responsibilities:
Management of enquiries via the Southwark Reception inbox.
Deliver staff activities planned for the contract as directed by Support Services Team Leader.
Provide site tours for visitors
Handle external customer enquiries and odour complaints, logging communications onto our information management system ‘ECHO’ and responding as directed by the Support Services Team Leader.
Provide cover and support for the activities of the Support Team as directed by Support Manager Compliance with all policies and procedures.
Provision of site inductions for all visitors and contractors, ensuring inductions are refreshed as necessary.
Provision of administrative support for the Support Services team in key areas of office management activity and site sustainability initiatives for the contract.
Identify opportunities for innovation and process improvement within remit.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates.
If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Qualifications:
GCSE (or equivalent) English and Maths.
Basic Fire warden or first aid qualifications desirable (training will be provided).
Experience:
General switchboard experience or dealing with people on the phone.
Basic receptionist experience in a corporate professional environment desirable.
Any experience working with children desirable.
Events organisation experience desirable.
Purchase order systems experience desirable.
Minimum of 12 months recent experience in a similar role or context and ideally within a public sector organisation.
Skills & Abilities:
Good communication and interpersonal skills (remaining calm, polite and courteous).
Strong time management and organisational skills.
Excellent standard of written and spoken English.
An interest in recycling and preserving the environment and natural resources.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.
SC
1
Job Ref: VLA 5247897
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.
Temporary Reception & Visitor Coordinator / Admin
Reference no: VLA 5247897
Pay rate: £13.72 per hour PAYE
Hours per week: 40 Monday to Friday, 08:30 – 17:00
This opening assignment is for 3-4 months
City: SOUTHWARK
Enhanced DBS disclosure required
A Reception & Visitor Coordinator is required to act as first point of contact for all visitors, including wider staff, corporate clients, council and government bodies, and school groups, ensuring they are welcomed, inducted and find where they need to be.
Responsible for the smooth running of a busy reception desk and visitor centre at the Southwark Integrated Waste Management Facility, providing courteous and professional service to visitors and staff. Assist the Support services Team Leader to provide internal communications support and event coordination for the contract as required.
Key responsibilities:
Management of enquiries via the Southwark Reception inbox.
Deliver staff activities planned for the contract as directed by Support Services Team Leader.
Provide site tours for visitors
Handle external customer enquiries and odour complaints, logging communications onto our information management system ‘ECHO’ and responding as directed by the Support Services Team Leader.
Provide cover and support for the activities of the Support Team as directed by Support Manager Compliance with all policies and procedures.
Provision of site inductions for all visitors and contractors, ensuring inductions are refreshed as necessary.
Provision of administrative support for the Support Services team in key areas of office management activity and site sustainability initiatives for the contract.
Identify opportunities for innovation and process improvement within remit.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates.
If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Qualifications:
GCSE (or equivalent) English and Maths.
Basic Fire warden or first aid qualifications desirable (training will be provided).
Experience:
General switchboard experience or dealing with people on the phone.
Basic receptionist experience in a corporate professional environment desirable.
Any experience working with children desirable.
Events organisation experience desirable.
Purchase order systems experience desirable.
Minimum of 12 months recent experience in a similar role or context and ideally within a public sector organisation.
Skills & Abilities:
Good communication and interpersonal skills (remaining calm, polite and courteous).
Strong time management and organisational skills.
Excellent standard of written and spoken English.
An interest in recycling and preserving the environment and natural resources.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.
SC
1
Job Ref: VLA 5247897
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.
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