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Administrator Assistant

Caerphilly | Temporary | £25,500/year | www.cv-library.co.uk |
We are currently recruiting for a perm role- Administrator in Caerphilly

Contract: Perm

Shifts: Monday – Thursday 8am- 4:45pm and a 4pm finish on a Friday

Salary: £25,500

General Task – Overview

In this role you will provide Admin support for Accounts/Customer Service/Logistics, you would have experience using an MRP system and be familiar with Excel.

Answer telephone calls in a professional and courteous manner.
Redirect enquires to appropriate personnel.
Sort, check and accept postal deliveries.
Greet and sign-in site visitors to the main office.
Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
Provide a point of contact for orders from customers, via telephone, email or fax.
Process customer orders though the Kingfisher ERP System.
Understand customer’s requirements with regards to sales orders.
Understand and have awareness of stock availability, and seek further assistance in cases of stock shortages.

All tasks must be completed with accuracy, efficiency and within timeframes given. This includes:

receiving, issuing and dispatching stock

handling communication between freight companies and our warehouse customers, planning shipments based on product availability and customer requests
tracking orders to ensure timely deliveries.

Preparing shipping documents

There will be times when you may be required to undertake additional tasks, duties and responsibilities within your capabilities and may be asked to undertake an alternative job on a temporary basis. However, you will not ordinarily be assigned to duties or required to perform services which you cannot reasonably perform or are outside the range of your normal skills and experience.

Personal qualities

Resilient, assertive, optimistic, and open to change
High levels of motivation and action orientated
Good work ethic
Attention to detail
Essential

Hands-on approach - when required
Working as part of a team
Have experience with MRP and Excel
Desirable

Proven track record of problem solving
1 years' experience of working in a similar role
All training for the role will be provided

Successful candidates will be a pro-active team worker, liaising and co-operating with all members of staff. Operate within the confines of company policy and procedure requirements, including integrity and confidentiality in respect of the business.
Abide by health and safety legislation in respect of yourself and others.

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